Pullman Wuxi New Lake

酒店環境高大上，房間超大乾淨整潔安靜，休息的很好，早餐內容豐富，重點表揚一下，因為我是攜程會員，用餐沒有座位了服務員開了包房給我用餐，還送了精美點心三天不重樣，體驗感超棒，以後就定鉑爾曼了，很棒

春節出遊，服務特別熱情，前台Nicole小姐姐特別給力，送雙早還申請免費加床，點贊點贊，下次有機會優選鉑爾曼

非常好，必須五星好評，房間挺豪華，也安靜，終於睡了個好覺，服務更是沒得説，非常好，還給孩子送了好幾個禮品，有心了，豪華酒店，星級服務，沒毛病，

好好好 很好

We stayed at this hotel during the peaceful Spring Festival. Service: The first feeling was that I was highly valued. The phone call before check-in, the return visit after check-out, the small gifts when checking in, the room and other courtesies made me feel like I was back home. David at the front desk was thoughtful and considerate, and his attitude was amiable. Environment: The surrounding environment of the hotel is quite beautiful, especially at night, under the illumination of the lights, the night view is very beautiful, and I was intoxicated by it. Hygiene: The room is clean and tidy, and the sheets and quilts are very neat. The room delivery is also very timely. It is not easy to provide such service during this busy holiday. Facilities: The facilities and equipment are complete and well maintained. Although there is no star, it has a five-star standard. There are many people who have breakfast during the holidays, and David at the front desk kindly reminds us to eat at off-peak times. We were also highly valued when we arrived at the restaurant, arranging seats for us and introducing dishes. The dining experience is also very good. Come again next time!

經理幫忙升級了套房還有行政禮遇。工作人員態度都很好。感謝西餐廳Cherry 和前台Nico。如果衞生再加強就更好啦。