Vienna International Hotel (Wuxi East High-speed Railway Station) Guest Reviews
4.8/5
Excellent
816 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(816)
Positive reviews(806)
Reviews with photos/video(417)
Awesome rooms(234)
Friendly front desk staff(221)
Convenient location(93)
Easy to get around(74)
Classy environment(64)
Delicious breakfast(48)
Close to train station(40)
Convenient parking(38)
Negative reviews(10)
Shiun Huang
Standard Queen Room
Stayed in Dec 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Feb 23, 2025
2nd time in this hotel. All very good, its a nice and affordable place, very good location.
Response from Property: 【無錫高鐵東站步行15分鐘】【映月湖畔·九里倉商業街步行10分鐘】【地鐵2號線迎賓廣場站100米】非常感謝您對我們的支持與信任, 我們將繼續秉承用心做事、細心服務的服務理念,讓您在維也納國際酒店5.0旗艦店的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步, 祝您開心每一天!
HRKOO
Deluxe Family Room
Stayed in Oct 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 17, 2025
We chose this hotel as it's near Wuxi East Station high speed rail. It's about 9 mins smooth walk as the area is newly developed that's barrier free. Room was clean, service was good. There's nothing much in the area though. It's only 3 mins walk to the train station which is so convenient connecting us to the touristy areas.
Response from Property: [15 minutes walk from Wuxi High-speed Railway East Station] [10 minutes walk from Yingyue Lake and Jiulicang Commercial Street] [100 meters from Yingbin Square Station on Metro Line 2] Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Vienna International Hotel 5.0 Flagship Store will always stand in this city, waiting for your arrival! See you there! Wish: Always smile^_^!
Guest User
Superior Queen Room
Stayed in Aug 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Nov 11, 2024
Good location, good hotel. I stay there every trip to Wuxi. The price is very acceptable.
Response from Property: Thank you for staying in the flagship store of Vienna International Hotel 5.0 and being satisfied with our service. Thank you very much for your support and love. We will definitely work harder and provide you with better service wholeheartedly. We look forward to your next visit! thank you PS. If you are satisfied with our service, the score should be 5 points. Thank you for your attention!
Havaei
Standard Queen Room
Stayed in May 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Great
Response from Property: 非常感謝你的肯定,每一個細節的關注都是我們前進的動力,期待你的下一次光臨。
RAHIM SADRUDINBHAI
Superior Queen Room
Stayed in Apr 2024
Business travelers
16 review
3.0/5
Posted on Jun 1, 2024
Very bad staff at breakfast, also very low quality breakfast. Not recommended for vegetarian travelers.
Response from Property: Hello, distinguished guests! Thank you very much for choosing Vienna International Hotel 5.0 flagship store! We apologize for not being satisfied with your stay. I hope to have more communication and exchanges with you and give us more valuable suggestions. We will do every service link carefully and live up to your high hopes for the hotel! I hope the flagship store of Vienna International Hotel 5.0 can become your home in Wuxi! We sincerely look forward to your coming again! thank you ^_^
Afshin Elahi
Standard Queen Room
Stayed in Aug 2024
Business travelers
17 review
4.5/5
Great
Posted on Sep 17, 2024
Location is great and rooms are clean
Response from Property: Thank you for staying in the flagship store of Vienna International Hotel 5.0 and being satisfied with our service. Thank you very much for your support and love. We will definitely work harder and provide you with better service wholeheartedly. We look forward to your next visit! thank you PS. If you are satisfied with our service, the score should be 5 points. Thank you for your attention!
Hamza
Business 2-bed Room
Stayed in Apr 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on May 21, 2024
Hotel has good vibes and over all hotel was very nice
Response from Property: Thank you very much for your support and recognition of the hotel in all aspects. Everything we do only brings a different experience to every guest. We are really touched by your satisfaction and affirmation, and we will continue to work hard to prepare you to come back at any time.
R.Salam
Standard Queen Room
Stayed in Oct 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Always it’s on time
Response from Property: [15 minutes' walk from Wuxi High-speed Railway East Station] [10 minutes' walk from Yingyue Lake Jiulicang Commercial Street] [100 meters from Yingbin Square Station of Metro Line 2] Thank you very much for your support and recognition in all aspects. Everything we have done only brings a different experience to every guest. We are really touched by your satisfaction and affirmation, and we will continue to work hard to prepare you to come back at any time.
FRANS
Business 2-bed Room
Stayed in Aug 2024
Family
7 review
4.0/5
Very Good
Posted on Sep 27, 2024
Great location!!
Response from Property: Thank you for staying in the flagship store of Vienna International Hotel 5.0 and being satisfied with our service. Thank you very much for your support and love. We will definitely work harder and provide you with better service wholeheartedly. We look forward to your next visit! thank you PS. If you are satisfied with our service, the score should be 5 points. Thank you for your attention!
Guest User
Business 2-bed Room
Stayed in Jan 2025
Family
8 review
5.0/5
Outstanding
Posted on Feb 26, 2025
It is very convenient to walk to the high-speed rail station in ten minutes. The room is spacious and the bed is very comfortable. There is a park a few minutes away, which is very beautiful. I ate at a restaurant next to the park. The group voucher was delicious and affordable. Wuxi is very clean except for the unclean seats at the high-speed rail east station.
Original TextTranslated by Google
Response from Property: [15 minutes walk from Wuxi East High-speed Railway Station] [10 minutes walk from Yingyue Lake and Jiulicang Commercial Street] [100 meters from Yingbin Square Station on Metro Line 2] Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Standard Queen Room
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 26, 2025
The hotel is located near the high-speed rail station, which is very convenient. It is the first choice every time I stay. The environment is comfortable and clean, the breakfast is rich, and the service attitude of Xiao Xu at the front desk is good. Recommended
Original TextTranslated by Google
Response from Property: [15 minutes walk from Wuxi High-speed Railway East Station] [10 minutes walk from Yingyue Lake and Jiulicang Commercial Street] [100 meters from Yingbin Square Station on Metro Line 2] Thank you for staying at Vienna International Hotel Wuxi High-speed Railway East Station. I am very happy to see your good comments on the hotel's location, hygiene and service quality. The hotel is adjacent to Jiulicang Snack Street, which has everything you need for eating, drinking, playing and cinema. At the same time, the restaurant on the first floor of the hotel provides guests with high-quality self-service catering services. Welcome to experience it again.
Guest User
Queen Room With Lake View
Stayed in Jan 2025
Business travelers
11 review
5.0/5
Outstanding
Posted on Feb 25, 2025
Overall, I was very satisfied with the stay! Whether it was the room environment, the service quality of Xiaoshang at the front desk or the location, it was impeccable. I highly recommend it to friends in need and will definitely come again!
Original TextTranslated by Google
Response from Property: [15 minutes walk from Wuxi High-speed Railway East Station] [10 minutes walk from Yingyue Lake and Jiulicang Commercial Street] [100 meters from Yingbin Square Station on Metro Line 2] Thank you for choosing Vienna International Hotel 5.0 Flagship Store. It is a great honor to serve you. For many years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Xiaoshang's service. We look forward to your and your family's stay again! I wish you all the best and happiness every day~~
Guest User
Standard Queen Room
Stayed in Jan 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 24, 2025
Xiao Shang at the front desk was very enthusiastic and patient from check-in to check-out, and responded promptly to any needs. The location is also very convenient, with restaurants and supermarkets nearby, and convenient transportation, and it is easy to get a taxi/subway.
Original TextTranslated by Google
Response from Property: [15 minutes walk from Wuxi High-speed Railway East Station] [10 minutes walk from Yingyue Lake and Jiulicang Commercial Street] [100 meters from Yingbin Square Station on Metro Line 2] Thank you for choosing Vienna International Hotel 5.0 Flagship Store. It is a great honor to serve you. For many years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Xiaoshang's service. We look forward to your and your family's stay again! I wish you all the best and happiness every day~~
Guest User
Standard Queen Room
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 17, 2025
The front desk was very attentive when checking in, Xiaoshang's service was also very good, the room facilities were very new, the sanitary conditions were very good, the room was clean and tidy, and the bedding and sheets were very clean. The room was not only clean as a whole, but also meticulously cleaned in details, such as inconspicuous corners, shelves, etc., which were very clean and dust-free, and the breakfast variety was also very satisfactory
Original TextTranslated by Google
Response from Property: [15 minutes walk from Wuxi High-speed Railway East Station] [10 minutes walk from Yingyue Lake and Jiulicang Commercial Street] [100 meters from Yingbin Square Station on Metro Line 2] Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Anonymous User
Standard Queen Room
Stayed in Jan 2025
Other
7 review
5.0/5
Outstanding
Posted on Feb 11, 2025
The hotel is close to the high-speed rail station, about ten minutes' walk away. The overall environment is good. Xiao Xu at the front desk has a good service attitude. I will come again next time!
Original TextTranslated by Google
Response from Property: [15 minutes walk from Wuxi High-speed Railway East Station] [10 minutes walk from Yingyue Lake and Jiulicang Commercial Street] [100 meters from Yingbin Square Station on Metro Line 2] Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Vienna International Hotel 5.0 Flagship Store will always stand in this city, waiting for your arrival! See you there! Wish: Always smile^_^!