Wuhan Hongshan District 5-star Hotels

Excellent people. Just a suggestion, they can switch off automatic start up of TV when entering room. Sometimes continuous TV ads are bit not comfortable

I recently stayed at this hotel and the overall experience was quite good. The room is spacious and bright, with complete facilities, especially the bed is extremely comfortable, making people feel relaxed as soon as they lie down. The service staff is warm and thoughtful, and the check-in and check-out process is very smooth. The breakfast is rich in variety and authentic in taste. The photo-taking spots on each floor are very unique. Overall, this hotel is cost-effective and has excellent service. It is worth recommending to friends who need accommodation~~~~~~

Great hotel. Very good service.The room was very clean and well maintained. The restaurant has good food and the staff was very welcoming. The swimming pool and spa staff were very kind help.

Was ok... Hotel needs a lot of maintenance and a bit of care. The garden around the hotel is really nice but we've stayed there twice before and the outdoor pools haven't been open. Breakfast buffet is pretty good.

The front desk service was excellent. Check-out was delayed for a few hours due to something. The room was clean and the swimming pool was clean. The location is excellent. It is especially suitable for traveling to Wuhan. Highly recommended! !

The location of the hotel is very good. Just after I checked into the hotel, I met the team that received the relatives. It was a beautiful day and I was happy with the new people. The gate building is magnificent, highlighting the lofty style of the hotel. The lobby environment is clean and bright, the gold-character background wall at the front desk is magnificent, and the younger brother at the front desk quickly registered. The room is spacious and bright, the hotel window can see the beautiful view of Nanhu, Huazhong Normal University is convenient to travel in front of you, in short, this time I chose this hotel superb.

A very satisfying stay experience! The housekeeper Xiao Duan helped me upgrade to an executive king room for free before check-in, and a welcome fruit was also prepared in the room. During my stay, the waiter Wang Shuangmei also took the initiative to provide me with a clothes drying rack and wipe and maintain my shoes. It was a very considerate service! The room is well-equipped with beautiful scenery and can see the East Lake. I will stay here again next time I come to Wuhan!

Good location, good facilities, marvelous design. Staff were friendly and provided excellent services, especially the front desk staff, Sally, who helped me checked in and found me a room that satisfied my demand and exceeded my expectations. She’s very friendly and answered all my questions politely and correctly. She definitely is a staff who helped to project a good impression of the hotel to the guests. Thank you and I’ll be back again.😊

The hotel is unexpectedly satisfied, and the warm greetings from entering the lobby reception. The high efficiency and careful introduction of hotel facilities and equipment at check-in. It is very convenient to enter the room to induct electricity, and it is convenient to enter the room without inserting a card to get electricity. The house is intelligent and the guest control. The breakfast is delicious and the welcome fruit is very fresh. It rained in Wuhan for the past two days, so it was a pity that I didn't go to the Hankou River Beach for a walk. The front desk told the roof terrace to see the river view. In the evening, the rain stopped and went to the top floor. The scenery was very good. The rainy weather took away the sultry heat of Wuhan and the mood was more beautiful. In short, the service is very good, the facilities are well-equipped, and I will choose next time I travel!

The child's college entrance examination, booked three nights in the hotel, the room was clean and tidy, the facilities were quite new, it was quiet, the location was good, the surrounding food and drink were convenient, and they were quite satisfactory, but today the last day of the college entrance examination at noon, there was a little unpleasant episode, It affected the baby's college entrance examination lunch break. After the complaint, the front desk manager personally apologized, and also brought fruit and snacks. He offered to help us delay check-out until 6 o'clock. It was convenient for the child to go back to the hotel and rest after the exam. I was very angry, but because the manager's attitude was very sincere, even if it was, I hope that the hotel can further strengthen the management of room service staff in the future, and the better!