Hampton by Hilton Wuhan Zhongnan Jiedaokou

Awesome! The yellow stains on the sofa left by the guest were disgusting and they didn't even bother to clean them up. For over 300 RMB, the management feels chaotic. There were stains on the pillows and sheets. I even got bitten by bugs after sleeping there all night. The hallway also stank. Is this Hilton's standard of hygiene? This is a small hotel, and the location is remote. There's no subway or bus, so you have to take a taxi. The service is also very low, like you owe them a ******* ****. The room is full of dust... And the room is so noisy, with KTV singing all night long. I couldn't sleep well! Don't come here. Hanting for over 200 RMB is more comfortable than this one.

It was a good choice to bring my children to Hampton by Hilton! After arriving at the hotel, the guy at the front desk helped me check in and recommended nearby parent-child parks and attractions to me. He also explained the travel strategy to me with a hand-drawn map. I brought two children with me, and the girl at the front desk prepared cultural and creative gifts for them, and also took them to play with building blocks. I think the service attitude of the front desk is very good. It makes people feel very friendly when they come in, and I am in a very happy mood. The layout of the room is very thoughtful. When I entered the room, I was healed by the warm-toned layout. Children's slippers, small toothbrushes, and cartoon dolls were placed in the room in advance. The two children were also very happy to see them. The soft bedding is worthy of praise, and the children slept soundly. The details are perfect! During breakfast, the restaurant girl will pay special attention to the children's taste, which is very heartwarming. There is juice, lemonade, popcorn 🍿cookies 🍪mints available in the public area at any time, and books can be borrowed for free in the lobby. This stay experience made me feel that everything from service to facilities is particularly suitable for families. When I checked out, the front desk took the initiative to help me move my luggage, prepare water for me, and said goodbye to my two children. They both didn't want to leave [tears turned into laughter]; I will come to their home next time I come to Wuhan, and I am deeply attracted by the details of Hilton Garden Inn! Thumbs up for their service!!!

It meets my expectations for Hampton Inn. The hotel is clean, has rich breakfast and good service. I was given a room upgrade this time. I did not encounter the noisy KTV problem reported by other reviews. Overall good review. I will choose Hampton Inn again in the future!