No.558 Jiefang Avenue, Qiaokou District, Wuhan, Hubei, ChinaView Hotel Details
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Grand Mercure Wuhan Gezhouba Guest Reviews
4.7/5
Outstanding
1437 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1437)
Positive reviews(1403)
Reviews with photos/video(146)
Friendly front desk staff(189)
Classy environment(91)
Easy to get around(86)
Perfect for business trips(57)
Delicious breakfast(43)
Well decorated(25)
Stayed multiple times(21)
Tasty restaurant(10)
Negative reviews(34)
Jey.Jey
Superior Room (2 beds)
Stayed in Jan 2025
Travel with friends
19 review
5.0/5
Outstanding
Posted on Feb 6, 2025
Loved it, close to everything and great staff
Response from Property: 【房間安靜舒適】~~蛟龍去,靈蛇來,靈蛇獻瑞樂開懷。願歲歲皆安康,願新年所許如期而至。
CHING HOCK
Deluxe Double Room
Stayed in Mar 2024
Solo travelers
4 review
3.5/5
Posted on May 2, 2024
Overall the hotel is OK no major compliant and neither is great.Food choices around the hotel vicinity is limited to local Chinese food only.But are good taste n value for money.
Response from Property: 【免費代收/郵寄快遞】、【叫醒服務】~都説山是水的故事,雲是風的故事,而你是我的故事。我們深知酒店各項服務設施並沒有您想象那麼完美,但是我們努力成為心中的“優質甑選”、雖不及新東方的才華,但卻是努力的小孩,微笑迎着光。
Response from Property: 【夜床服務】~~每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而温馨的回憶,希望武漢葛洲壩美爵酒店會是您回憶裏最温馨最獨特的那個!
Георгий
Superior Double Room
Stayed in Dec 2024
Solo travelers
2 review
3.2/5
Posted on Jan 31, 2025
So-so
Response from Property: 尊敬的賓客:您好,感謝您光臨武漢葛洲壩美爵酒店,很抱歉沒有帶給您完美的入住體驗,在住期間如有任何問題您可以隨時與我們聯繫,酒店總機及前台同事 24 小時竭誠為您服務,我們期待您的再次光臨,祝您開心每一天!
Malouvah
Honorable Double Bed Room
Stayed in Sep 2024
Couples
7 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Good .
Response from Property: 【免費迷你吧】~~晨有清逸,暮有悠閑,走過人生四季,盡賞一路風景,小美伴您左右!
Youbiantianxiafcf
Superior Room (2 beds)
Stayed in Oct 2024
Business travelers
91 review
5.0/5
Outstanding
Posted on Nov 21, 2024
Generally speaking, it's not bad. It's very convenient to eat in the residential area across the road. But there is no heater in the room. It's very cold. I had to cover myself with two layers of quilts at night.
Original TextTranslated by Google
Response from Property: Dear guests: All of Xiaomei's efforts are for your satisfaction. We work diligently to provide a heartwarming experience for every guest. Seeing your good comments, Xiaomei's heart is also warm. Please encourage us if we do well, and please give us more advice if we are not doing well. We look forward to your visit again and waiting for you to come home.
Aiwandelvxingxiaochou
Superior Room (2 beds)
Stayed in Sep 2024
Business travelers
253 review
5.0/5
Outstanding
Posted on Nov 2, 2024
I was doing business near the hotel and chose this one. The transportation is convenient. There is an elevated road outside. There are many places to eat, drink and play around. The room is large, clean and tidy. The breakfast is rich and good...
Original TextTranslated by Google
Response from Property: [Rich breakfast] ~~ Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Grand Mercure Wuhan Gezhouba will be the warmest and most unique one in your memory!
Shutudepangzi
Honorable Double Bed Room
Stayed in Sep 2024
Couples
15 review
4.0/5
Very Good
Posted on Oct 12, 2024
Facilities: The facilities are quite complete, but the time is tight, so I didn't experience the swimming pool and gym.
Hygiene: The hygiene is clean.
Service: The service is average.
Hair salon: Since we stayed during the National Day, this hair salon was not open, so we didn't experience it. This is quite disappointing😞
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time out of your busy schedule to share your stay experience with us! First of all, please allow me to express my sincere apologies! We are deeply sorry that you did not have a perfect experience during this stay. We attach great importance to your feedback and will be prepared to strengthen service training to avoid such situations from happening again! Please give us another chance, and we will definitely bring you a brand new experience next time you stay!
Mochouguliang
Executive Twin Bed Room
Stayed in Sep 2024
Family
13 review
5.0/5
Outstanding
Posted on Oct 21, 2024
The room is clean and tidy, the service is good, the room facilities are complete, the bathroom has a large bathtub, and there is a snack street opposite the hotel. The breakfast has a wide variety and is quite delicious.
Original TextTranslated by Google
Response from Property: [Free mini bar]~~ It's a good place to relax with poems and books on the pillow, and the scenery in front of the door is beautiful when it rains. Every day we meet is a beautiful scenery. I like you to come and I like you to come often~~
Ruchengjun
Superior Room (2 beds)
Stayed in Jun 2024
Travel with friends
40 review
4.7/5
Amazing
Posted on Sep 10, 2024
The hotel is not far from Hankou Railway Station, but you need to take a taxi🚗! The subway station is right next to it! There are also many restaurants around. The service in the hotel🏨restaurant is very good👍, and there are two very energetic little brothers🧍♂️ who are very enthusiastic to greet guests at the door!
Original TextTranslated by Google
Response from Property: 【Late check-out】~~It is said that mountains are the story of water, clouds are the story of wind, and you are my story. We are well aware that the hotel's service facilities are not as perfect as you imagine, but we strive to become the "high-quality choice" in our hearts. Although we are not as talented as New Oriental, we are hard-working children, smiling towards the light.
Guest User
Superior Double Room
Stayed in Jun 2024
Business travelers
5 review
2.1/5
Posted on Jul 14, 2024
The cleanliness of this experience was not up to par~ The first room was not clean enough, so I changed it to another one. On the way back to the second floor the next morning, I was shocked by a giant cockroach that I had only seen in movies at the door. Got it! ~I felt nauseous all morning afterwards….
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Grand Mercure Wuhan Gezhouba. We apologize for not being able to provide you with 100% satisfactory service during your stay. The hotel leaders have attached great importance to the issues you raised, and have required relevant departments to use multiple channels to take effective measures to reduce odors and eliminate them, so as to maximize the comfort of guests and the indoor environment in the hotel. Your opinions are the direction for our continuous progress, and we hope to welcome you with better service next time. All the hotel staff sincerely look forward to your visit again!
Guest User
Superior Room (2 beds)
Stayed in Jun 2024
Travel with friends
24 review
5.0/5
Outstanding
Posted on Jul 6, 2024
I extended my stay today because I was so satisfied! I will stay here next time on a business or leisure trip. If it’s too hot in summer, I can go out in the morning and evening. Swimming and fitness in the hotel at noon and dining in the hotel are also great! They also extended the check-out time in a humane manner!
Original TextTranslated by Google
Response from Property: [Late check-out]~~The water in Peach Blossom Pond is thousands of feet deep. Your praise cannot be better than your praise. Thank you for your love for the hotel and look forward to your visit again~
Guest User
Superior Double Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 9, 2024
The hotel is very good from the environment and facilities to the room layout. I sincerely thank the staff Jun for taking care of our family from check-in to check-out. I also thank the security, cleaning, front desk and every staff member of the Grand Mercure Gezhouba Hotel who served us. This is a very satisfactory stay experience. Thank you 🙏
Original TextTranslated by Google
Response from Property: [Tourist Map], [Shoe Shine Service]~~A satisfactory comment is like the warm sun giving us hope and motivation. Every good comment carries our hope and expectation. Thank you for your praise and support and we look forward to your visit again.
wkjscsgzb
Superior Double Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 31, 2024
The first choice for business trips. Basically, I stay here every time I come. The service is good, the rooms are clean and hygienic. Although some rooms are a bit old in decoration, it is still quite comfortable to live in overall. It is cost-effective and worth recommending!
Original TextTranslated by Google
Response from Property: [First choice for business trips], [Free coffee bags] ~~ Ba Jin said: Beautiful and warm things are deep in memory. Memory is warmth, and warmth is memory. The warmth in memory remains unchanged despite the vicissitudes of life. I hope Xiaomei will be the eternal warmth in your memory! Welcome to come back often!
Xiaodongxi1023
Superior Double Room
Stayed in Apr 2024
Business travelers
23 review
4.5/5
Great
Posted on May 23, 2024
A good hotel, clean and sanitary. Although the traffic outside is a bit complicated for outsiders, and the small road under the viaduct is not very friendly to girls with poor directions, the interior is very friendly.
I have stayed here several times. The small bottles of shampoo and other small items in the room have been replaced with environmentally friendly large bottles. There are Coke and Sprite in the refrigerator, free of charge, but there was also Orange Juice before, but it is gone now.
Original TextTranslated by Google
Response from Property: [Free mini bar], [Free parking lot]~~Every morning, I wake up from a sweet dream and embrace the sunshine. Every evening, I think in the silence after the hustle and bustle. Thank you for your company every morning and evening, and look forward to meeting you again~