Courtyard Winston-Salem Hanes Mall

It's located at an easy in and out location from I-85.  The room is quiet.

Friendly staff, room very clean and comfortable. Away from the main drag but still close to restaurants etc. would definitely recommend for one nighter or extended stay. Didn’t try the bistro or bar but it looked very inviting and open. Pool area was very clean

Newly remodeled

Hotel room had other deficiencies but biggest problem was that the room was hot with unpleasant odor and poorly functioning air conditioning. Odor seemed to be coming from air conditioning. Complained and hotel sent someone to check. Claimed everything was “fine”. Have stayed ay Courtyard by Marriott frequently and this hotel is way below standards I am used to. I would highly recommend selecting another hotel. I won’t be staying here again.

Excellent Services & Cleanliness All Around Upon arrival, I was immediately impressed by the professionalism and courtesy of the hotel staff. They greeted me warmly, provided clear and helpful information, and demonstrated a genuine commitment to guest satisfaction. Their polished demeanor and attentive service created a welcoming atmosphere. The restaurant was immaculate, with spotless tables, gleaming floors, and a well-maintained dining area. Not a single piece of trash was visible, and the staff ensured that every surface was meticulously cleaned and prepared for guests. The hallways leading to the room were similarly pristine, free from clutter and maintained to the highest standards. Upon entering the room, I found it to be exceptionally clean and well-arranged. Fresh linens, neatly placed amenities, and a crisp, inviting ambiance contributed to a comfortable and enjoyable stay. The attention to detail was evident, from the polished furnishings to the immaculate bathroom. Outside, the hotel's exterior reflected the same level of care and maintenance. The landscaping was well-groomed, walkways were clear of debris, and the entrance exuded a sense of order and refinement. The commitment to cleanliness and professionalism was evident in every aspect of the property, making for a truly pleasant and memorable experience.

Friendly staff