Early in the morning before I checked in, I booked this hotel. I received the information and gave it to me. At 2 o'clock in the afternoon, the foreign Ctrip customer service gave me a call saying that there was no scheduled success. The room was full, let me cancel, but they went offline. There are resources, you can help me book, but the price has gone up, I said yes, give me a reservation, let me enter the credit card, I clearly entered 3 times, have heard the success, but the foreign customer service told me that it was unsuccessful. Originally, I was in this wild car, the signal was not good, I communicated with the customer service for about half an hour or not, and then I re-booked on Ctrip with my mobile phone. I saw that there is still room, only However, the price has risen. I booked it early in the morning, and said to me in the afternoon that the room is full, I can re-book now. Is the room not full? ? ? ! ! I don't understand Ctrip's practice. I booked it in the morning and let me cancel it. I said that the room is full. Can I book it in the afternoon? ? I think Ctrip is doing something in the chaos. I am a diamond VIP customer of Ctrip. No matter where I go, I use Ctrip to book hotels and book flights. Besides, I am usually on a business trip abroad. I am such a loyal fan of Ctrip. In exchange for it, they are playing like this! ! ! ! ! What made me vomit more was that the second night I stayed, I just went to the room and had a note on the floor of the room. I saw it, let me go to the front desk, said something, I went to the front desk, the front desk. The fat woman, let me pay for it, let me pay the money, saying that I did not pay for the accommodation for tomorrow night, I said that I paid the money on Ctrip, please check it, and I will be there tomorrow morning. I left, I stayed for two nights. I won’t live here tomorrow night, but this fat woman said, I just didn’t pay the money. I said that if you look at my Ctrip’s certificate, she doesn’t look at it. I have to pay the money. I said that if you call the police, let the police take a look. After a while, she calls and says that it is for the boss. The boss asked me to answer the phone. I gave the female boss a phone call. Said to pay the money, she said that no money paid, this time, I said you check it again, the boss communicated with the fat woman for a while, communicated for 2 minutes, the fat woman told me that I can go back, I said What happened, she said misunderstanding, I can go. I rely on it, and I sent it to me in such a sentence. I am very angry and have no intention of apologizing. I said that Ctrip, the three traffickers, can you better regulate the partners. Improve it, Ctrip's leaders, you also give us some high-quality services, and don't worry about our hardcore fans like Ctrip! ! ! ! it's OK! ! ! ! !
100 Reviews