Hilton Palm Beach Pbi
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Hilton Palm Beach Pbi

150 Australian Ave, West Palm Beach, Florida, 33406, United States
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hotel overview picture
Highlights
Free airport transfers
Ideal location
Free parking
Delicious breakfast
Lots to do
Amenities
Golf course
Outdoor swimming pool
Gym
Public parkingFree
Airport pick-upFree
24-hour front desk
Luggage storage
Bar
All amenities
Property Description
Hilton Palm Beach PBI Hotel overlooks tranquil Lake Cloud and is just minutes away from the vibrant Palm Beach scene. This property blends the atmosphere and amenities of a Palm Beach resort getaway with the convenience of an easily accessible airport hotel. Whether you're in town for business or leisure our location is the perfect destination. Our 249 guest rooms boast spacious layouts and breathtaking views of the hotel's tropical gardens and surrounding Lake Cloud. The property proudly serves Starbucks products as well as Italian cuisine at Osteria By Capri. With its state-of-the-art technology and resort amenities, business and leisure travelers alike get the complete package at Hilton Palm Beach PBI. Our hotel offers a 24-Hour Airport Shuttle and complimentary Transportation to and from City Place. You'll find area attractions close by including, Palm Beach Zoo, South Florida Science Center and Aquarium, Lion Country Safari, Palm Beach Island, National Polo Club Palm Beach, Jim Brandon Equestrian Center, Okeeheelee Park, downtown West Palm Beach, the National Croquet Center, iTHINK Amphitheatre, and the CACTI Park of the Palm Beaches.
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7.8/10
Good
Cleanliness7.8
Amenities7.8
Location7.8
Service7.8
All 100 reviews
Surroundings
Airport: Palm Beach International Airport
(3.4 km)
Airport: Boca Raton Airport
(35.8 km)
Train: West Palm Beach Amtrak Station
(5.1 km)
Train: Lake Worth (Tri-Rail)
(9.1 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

7

Two Double Room

2 Double bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Ocean view
Phone amplifier
Room Details
Check Availability
13

King Room-Non-Smoking

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Ocean view
Phone amplifier
Room Details
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9

Mobility/Hearing Access King Room with Roll-in Shower

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
5

Mobility/Hearing Access Two Double Room with Bathtub

2 Double bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
17

King One Bedroom Parlor Suite

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
15

Superior King Room

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Ocean view
Phone amplifier
Room Details
Check Availability
6

Mobility Accessible Two Double Room with Bathtub

2 Double bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Ocean view
Phone amplifier
Room Details
Check Availability
9

Mobility Accessible King Room with Bathtub

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Ocean view
Phone amplifier
Room Details
Check Availability
9

Superior Two Double Room

2 Double bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Ocean view
Phone amplifier
Room Details
Check Availability
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Guest Reviews

7.8/10
Good
100 reviews
Verified Reviews
  • Cleanliness7.8
  • Amenities7.8
  • Location7.8
  • Service7.8
Average for similar properties in West Palm Beach
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 24, 2025
Velouse service was absolutely amazing! She was kind, professional, and timely. She made sure to have an answer for all questions asked. Hilton you have a 💎 diamond. Dubai will come for service like this. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 17, 2025
I really enjoyed my stay here overall. The location is great, just minutes from the airport with a very quick shuttle service. The hotel sits right on a lake, and the outdoor area is beautiful. The pool overlooks the water, and there's even a dock plus a poolside bar that make it a good place to hang out. The common spaces of the hotel are in good shape and give a nice first impression. Unfortunately, the rooms don't live up to that standard. While they're spacious and have smart TV's with streaming services available, the furnishings and fixtures are clearly dated and in need of a major renovation. Everything works, but just feels very tired. With its location, outdoor amenities, and overall potential, this could easily be a five-star property if the rooms were updated. Until then, its just four-stars.
T‍r‍i‍p‍_‍c‍j‍y
August 9, 2025
Just decided to stay here because we needed a hotel the night before our departure from West Palm Beach. Turns out this property is more of a resort than typical airport property. Nice pool, Tiki bar and grounds offered games as well as boat access for locals. More importantly very professional service!
6‍0‍4‍c‍a‍r‍a‍c
February 7, 2025
During my recent work-related stay at this Hilton, I experienced a stark contrast between service and facility conditions. While check-in was smooth and staff were friendly, the hotel's physical state was concerning. The rooms were outdated with visibly dirty furniture, including a heavily stained chair. Bathroom facilities needed renovation, with a dangerously slippery tub. Essential amenities were subpar - towels had holes, and hallway carpeting was worn. More alarming were the hygiene issues: bugs infested the ice machine, and ants were found on conference fruit platters. Front desk staff showed little urgency when these concerns were raised. The Italian restaurant that requires 'proper attire' was a joke. The food was awful and tasted like it was microwaved. The on-site third-party car rental service was equally problematic, with discourteous staff playing loud music durin our conference and a driver who nearly hit me in the parking lot due to negligence. Given the Hilton brand name and price point, these conditions were unacceptable.
E‍r‍n‍e‍s‍t‍o
August 28, 2025
The hot tube is not good the water was cool, the plug in the room for charger phones was not good the front desk lady in the afternoon was all the time her phone
S‍h‍a‍u‍n‍a‍-‍K‍a‍y‍e
August 25, 2025
The room appeared to be generally clean, but there were stains all over the carpet, stains on the linens, towels, duvet and chair. The bathroom also seemed to have permanent water stains and burns on the countertops. There was little to no info on WiFi and room service. On the positive side, the staff were good, no issues there. The pool and outside area was lovely. While out there I forgot that I was right by the highway which was really pleasant.
K‍r‍i‍s‍t‍i‍a‍n‍a
August 3, 2025
Shout out to the front desk staff for being so calm and patient at all times, they are friendly and so welcoming and I honestly had such a wonderful stay. I love love love the back pool area and I will absolutely be returning. The hotel exceeded my expectations and as a solo traveller I always felt safe.
L‍i‍n‍d‍a
July 29, 2025
Everything was great the only thing that was a downer is the pool was being sanitized from a big party the night prior. My suggestion in the future would be to clean the pool or have it sanitized overnight this way you're not holding up the guests from enjoying that beautiful pool the prior day. Thanks keep up the good work
L‍i‍n‍d‍a
July 28, 2025
Could use a definite upgrade bed was comfortable the room was clean except for the closet needed vacuuming they forgot that love the crown molding love the little mini fridge but it needs definitely the carpet was wet coming out of the bathroom and the car fits very warm but these things corporate already knows love the blackout curtains love the big size TV Linens were nice and clean AC definitely old and a little noisy but other than that it's worth a $90 would stay again

Services & Amenities

Outdoor swimming pool
Gym
Bar
Billiards room
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 16:00–24:00
Check-out: 00:00–11:00

Front desk hours: 24/7

Self check-in: Contact the property for the access code

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra crib: Free

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:30-11:00 Open
AgeFee
Adult
Buffet:US$20.00 (approx. €17.25) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

  • Opened: 1984
  • Renovated: 2013
  • Number of Rooms: 247
Phone:+1-561-6849400
Hilton Palm Beach PBI Hotel overlooks tranquil Lake Cloud and is just minutes away from the vibrant Palm Beach scene. This property blends the atmosphere and amenities of a Palm Beach resort getaway with the convenience of an easily accessible airport hotel. Whether you're in town for business or leisure our location is the perfect destination. Our 249 guest rooms boast spacious layouts and breathtaking views of the hotel's tropical gardens and surrounding Lake Cloud. The property proudly serves Starbucks products as well as Italian cuisine at Osteria By Capri. With its state-of-the-art technology and resort amenities, business and leisure travelers alike get the complete package at Hilton Palm Beach PBI. Our hotel offers a 24-Hour Airport Shuttle and complimentary Transportation to and from City Place. You'll find area attractions close by including, Palm Beach Zoo, South Florida Science Center and Aquarium, Lion Country Safari, Palm Beach Island, National Polo Club Palm Beach, Jim Brandon Equestrian Center, Okeeheelee Park, downtown West Palm Beach, the National Croquet Center, iTHINK Amphitheatre, and the CACTI Park of the Palm Beaches.

Frequently Asked Questions

What’s the cancellation policy at Hilton Palm Beach Pbi?

The cancellation policy at Hilton Palm Beach Pbi depends on your room type and booking terms.

What are the check-in and check-out times at Hilton Palm Beach Pbi?

Check-in at Hilton Palm Beach Pbi starts from 16:00-24:00, and the standard check-out time is by 11:00.

What amenities, facilities, and services are offered at Hilton Palm Beach Pbi?

Popular amenities and services at Hilton Palm Beach Pbi include Shuttle service.

Are pets allowed at Hilton Palm Beach Pbi?

No, pets are not allowed at Hilton Palm Beach Pbi.

How do I get to Hilton Palm Beach Pbi from the nearest airport?

The nearest airport is Palm Beach International Airport, located about about 6 mins from hotel by car (3.4 km) away.

Does Hilton Palm Beach Pbi offer airport transfer services?

Yes, Hilton Palm Beach Pbi offers airport transfer services. Contact the hotel in advance to confirm availability and fees.

About This Property

Nearest AirportPalm Beach International Airport
Distance to Airport3.42KM
Nearest Train StationWest Palm Beach Amtrak Station
Distance to Train Station5.09KM
Average Price FromEUR339
Hotel Star Rating3