Jl Taman Palem Lestari Blok 13 No 1, Cengkareng, West Jakarta, Jakarta, Special Capital Region of Jakarta, 11730, IndonesiaSee Hotel Details
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1 night
Guest Reviews
9.1/10
Great
744 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.9
Service9.1
Cleanliness9.3
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All reviews(744)
Positive reviews(723)
Reviews with photos/video(132)
Convenient for shopping(65)
Easy to get around(55)
Delicious breakfast(53)
Close to airport(45)
Perfect for business trips(36)
Friendly front desk staff(13)
Great swimming pool(10)
Average sound insulation(8)
Negative reviews(21)
densonP
King Guest Room High Floor
Stayed in Mar 2025
Business travelers
3 review
10.0/10
Outstanding
Posted on May 5, 2025
Hotel has excellent location that is next to shopping mall and 30mins from the airport. Breadfast is decent good and many choices of restaurants in the shopping mall as well.
Guest User
Twin Guest Room
Stayed in Apr 2025
Solo travelers
2 review
9.0/10
Great
Posted on May 16, 2025
Located beside the shopping centre and not too far to the Airport. Price in general is within reason, except when hotel occupancy high, price is super inflated.
Vivien Yi Min
King Guest Room
Stayed in Apr 2025
Business travelers
4 review
10.0/10
Outstanding
Posted on May 27, 2025
my go to place whenever im in JKT! love how convenient its located next to a shopping mall
Anonymous User
Twin Guest Room
Stayed in Feb 2025
Family
11 review
9.0/10
Great
Posted on Apr 2, 2025
Very nice hotel to stay with. Gym and pool are included. If you are bored, mall is just next to this hotel, there is a special door that connects between mall and hotel.
Anonymous User
Room, 1 King Bed
Stayed in Sep 2024
Solo travelers
20 review
9.5/10
Amazing
Posted on Nov 23, 2024
Near the airport. Hotel is connected to the mall. Nice staff and service.
Response from Property: Dear Valued Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the overall stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future!
Guest User
Room, 1 King Bed
Stayed in Oct 2024
Solo travelers
1 review
10.0/10
Outstanding
Posted on Nov 29, 2024
View from room was very scenic. Breakfast was unexpected. 👍
Response from Property: Dear Valued Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the overall stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future!
TAN HOCK LIAN
King Guest Room High Floor
Stayed in Jan 2025
Business travelers
7 review
8.0/10
Very Good
Posted on Mar 7, 2025
Everything was good. except check in even in late afternoon need to wait 15 mins for the room preparation
SaSydi
King Guest Room
Stayed in Dec 2024
Business travelers
8 review
9.5/10
Amazing
Posted on Jan 27, 2025
Lovely attentive service from the team across different departments. Truly appreciate the whatsapp engagements to ask about my stay and if I needed additional assistance. My first time at this hotel and had the superbly pleasant surprise that the decor, warmth from the staff and their service level was similar to the Hilton Inn Garden standards that I received 2 weeks ago when in Istanbul. When in Jakarta for work, I usually keep to the few hotels that are attached to the mall. Green Sedaya Mall is small compared to other malls but has a sufficient mix of retail store (restaurants, supermarket, bakery, pharmacy, snacks stands, optical store etc). For quick last minute buy, the hotel has a pop-up convenience store next to the lobby. I also chose Hilton Inn Garden Palem due to its proximity to the airport, just under 20 mins. Will be back if I don't need to be at the city centre for the next trip.
Sugadero
Twin Guest Room High Floor
Stayed in Dec 2024
Business travelers
27 review
10.0/10
Outstanding
Posted on Jan 23, 2025
Very good location (close to airport, relaxed area, not strong traffic) and excellent service
Connected to a shopping mall.
I definitely stay again.
J. RC
Room, 1 King Bed
Stayed in Jun 2024
Couples
9 review
10.0/10
Outstanding
Posted on Sep 24, 2024
My 3rd time staying in Hilton Garden Inn. Very convenient location since it is near my family's house. It is clean and all staff are very friendly
Response from Property: Dear Valued Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the overall stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future!
Dennis YY C
Room, 1 King Bed
Stayed in Jun 2024
Business travelers
5 review
10.0/10
Outstanding
Posted on Jul 20, 2024
Don't miss this hotel stay at Jakarta
Very nice and cosy hotel under the flagship of Hilton
Perfect place and it's next to a decent shopping mall with a nice supermarket for you to get everything
Price very reasonable and nothing U can complain about the room.
Decent size swimming pool
Good spread of hotel breakfast with a mixture of American and local.
Response from Property: Dear Valued Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the overall stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future!
Effeyy
King Guest Room High Floor
Stayed in Nov 2024
Couples
2 review
9.0/10
Great
Posted on Jan 16, 2025
It was a good stay! Near to shopping mall and airport but its far from central Jakarta. Overall stay was good! :)
Response from Property: Dear Effey, Thank you for taking a moment to share your experience. I am happy to hear you found the overall stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future!
Anonymous User
Room, 1 King Bed
Stayed in Jul 2024
Couples
7 review
9.5/10
Amazing
Posted on Aug 28, 2024
Friendly staff and convenient place. Just next to the mall.
Response from Property: Dear Valued Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the overall stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future!
INKA
Twin Guest Room
Stayed in Dec 2024
Solo travelers
1 review
10.0/10
Outstanding
Posted on Feb 13, 2025
Always be our fav Five star hotel . Nice staff , clean room . Happy to back again
Fari
King Family Suite
Stayed in Apr 2024
Family
8 review
10.0/10
Outstanding
Posted on Jun 5, 2024
Love the Family suite. Kids loved their own room and corner. A little small in the living area but big spacious rooms. Hotel is great, just next to a connecting mall. Lots of food and shopping to do. would love to come again.
Response from Property: Dear Valued Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the overall stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future!