No. 320 Ma'anchi East Road, Lucheng District, Wenzhou, Zhejiang, 325000, ChinaView Hotel Details
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Victoria Grand Hotel Guest Reviews
4.6/5
Very Good
333 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(333)
Positive reviews(325)
Reviews with photos/video(118)
Awesome amenities(33)
Easy to get around(29)
Delicious breakfast(22)
Located downtown(16)
Would stay again(15)
Perfect for business trips(9)
Friendly front desk staff(9)
Clean bathrooms(4)
Negative reviews(8)
KIM MOOI
Business Room (2 Beds)
Stayed in Feb 2023
Business travelers
6 review
3.2/5
Posted on Apr 5, 2023
Room too dark , lighting not enough.
Response from Property: Dear guest, Thank you for staying with us recently and taking time to provide us with your valuable feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Looking forward to your next trip with us. Sincerely
Sinha
Business Double Bed Room (Deep Sleep Bedding + Mini Fridge + Smart Controlled Curtains)
Stayed in Nov 2022
Business travelers
76 review
3.7/5
Posted on Dec 19, 2022
Clean room but breakfast is very basic .
Response from Property: Dear guest, Thank you for taking the time to share your experience regarding your recent stay with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope to welcome you again in the future! Sincerely
Francesco
Business Double Bed Room (Deep Sleep Bedding + Mini Fridge + Smart Controlled Curtains)
Stayed in Feb 2023
Business travelers
34 review
5.0/5
Outstanding
Posted on Mar 10, 2023
As always very good
Response from Property: Thank you so much to taking the time to share your experience of your recent stay with us. Looking forward to your next trip with us. Sincerely
Guest User
Business Double Bed Room (Deep Sleep Bedding + Mini Fridge + Smart Controlled Curtains)
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The hotel is in a good location, very convenient for travel, the service is very warm, the room is not big but quiet and comfortable, recommended
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you very much for your stay and review. Thank you very much for your recognition of us, we are deeply honored! The hotel is located in the core area of Wenzhou Old Town, surrounded by many time-honored traditional delicacies. The hotel has always been committed to creating a comfortable, clean and warm accommodation and dining environment for guests. Your satisfaction is our greatest motivation, and we sincerely look forward to seeing you again!
Junmakuangben
Business Room (2 Beds)
Stayed in Dec 2024
Family
8 review
4.5/5
Great
Posted on Feb 3, 2025
Nice hotel, very convenient to Wuma Street and other places, and there are many places to eat around. The room was clean, the service staff was friendly, the breakfast was rich, including Wenzhou fish balls, wontons, and glutinous rice. The only drawback was that the air conditioner in the room was quite loud, which affected the rest.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you very much for your stay and review. Thank you for your review! The hotel is located in the core area of Wenzhou Old Town, surrounded by many time-honored traditional delicacies. The hotel has been committed to creating a comfortable, clean and warm accommodation and dining environment for guests. We are deeply sorry for the inconvenience caused to you by the noise from the air conditioner in the room! At the same time, we will strengthen the inspection and maintenance of guest room facilities and equipment so that guests can enjoy a more comfortable living environment. We sincerely look forward to seeing you again!
Guest User
Business Double Bed Room (Deep Sleep Bedding + Mini Fridge + Smart Controlled Curtains)
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 3, 2025
The location is good, about 17 minutes walk to Wuma Street. The welcome fruit was not generous and was not placed on the table. I called and found out that it was placed in the kitchen.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you very much for your stay and review. The hotel is located in the core area of Wenzhou Old Town, surrounded by many time-honored traditional food, and travel is very convenient. Thank you again for your valuable suggestions. In order to ensure the privacy of guests, the floor service staff will deliver welcome fruits. If the room light is on and no one answers the door, the welcome fruits will be placed at the service window. We have fed back your opinions to the housekeeping department. We sincerely look forward to seeing you again!
Guest User
Business Double Bed Room (Deep Sleep Bedding + Mini Fridge + Smart Controlled Curtains)
Stayed in Dec 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The service quality is super good and the environment is also great. Super satisfied 👍
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you very much for your stay and review. It is our great honor to receive your affirmation, which will become the greatest motivation for all employees. We look forward to your continued support and sincerely look forward to seeing you again!
Guest User
Executive Queen Room
Stayed in Jan 2025
Family
18 review
4.2/5
Very Good
Posted on Feb 3, 2025
The hotel lobby is nice, the room is right at the elevator entrance, and the sound insulation is not good.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you very much for your stay and review. We are deeply sorry for the inconvenience caused by the room soundproofing! Our guest room windows are all double-glazed to reduce noise. Due to the large number of guests during the Spring Festival, the sound insulation of the room may have been affected to a certain extent. We deeply apologize for the inconvenience caused to you. We have taken your feedback into account and will start inspecting and improving the soundproofing facilities to provide guests with a quieter and more comfortable accommodation environment. We sincerely look forward to seeing you again!
Guest User
Business Room (2 Beds)
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 3, 2025
The hotel service is very good. When checking out, they also gave us a New Year gift, a drip coffee, and welcome snacks. It's very thoughtful. Thank you.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you very much for your stay and review. The hotel has always been adhering to the service concept of guest first, and wholeheartedly provides guests with high-quality and considerate services, so that guests can truly feel the subtle service of "satisfaction plus surprise". Thank you for your recognition! We sincerely look forward to seeing you again!
Wenchengxiansheng
Business Double Bed Room (Deep Sleep Bedding + Mini Fridge + Smart Controlled Curtains)
Stayed in Mar 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on May 6, 2024
The hotel is located in a quiet area, with convenient transportation around it. It is close to Wuma Street. The hygiene is good, the service attitude is good, the room attendant greets you actively when you meet him, and the breakfast is also quite satisfactory
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your stay and comments. Thank you for your high evaluation, we are honored! The hotel strives to create personalized services and a warm and comfortable living environment to make guests feel at home. Your satisfaction is our goal, which will also encourage us to continue to improve. We warmly look forward to your visit again!
y13000
Business Double Bed Room (Deep Sleep Bedding + Mini Fridge + Smart Controlled Curtains)
Stayed in Jan 2024
Family
11 review
5.0/5
Outstanding
Posted on Feb 14, 2024
Old hotel, but the facilities are relatively complete, giving people a very comfortable feeling, parking is also very convenient
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your stay and comments. Thank you for your evaluation! Your recognition of the hotel is the greatest encouragement to us. We will continue to improve the quality of service and provide you with the warmest and most comfortable living environment at any time. We hope to get your continued support! We warmly look forward to your visit again!
Woweiyikuangmm
Business Double Bed Room (Deep Sleep Bedding + Mini Fridge + Smart Controlled Curtains)
Stayed in Jan 2024
Couples
10 review
4.7/5
Amazing
Posted on Mar 4, 2024
I found this hotel when I booked a room last minute. I can't believe that the hotel was renovated in 2012. After 12 years, it still maintains the shiny quality. I think it must have cost a lot of money and materials. The only thing is that the bathroom layout is unreasonable. You can't open the door when sitting on the toilet, otherwise you will hit your head. Overall, I am satisfied.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your stay and comments. The hotel is located in the city center, which is very convenient for travel. There are five room types to choose from. The size and configuration of the rooms and bathrooms are different. You are welcome to try other room types next time. At the same time, thank you for your recognition. It is our great honor to receive your affirmation, and it will become the greatest motivation for all employees to work. I look forward to your continued support and sincerely look forward to your visit again!
Guest User
Business Double Bed Room (Deep Sleep Bedding + Mini Fridge + Smart Controlled Curtains)
Stayed in Apr 2024
Family
19 review
4.5/5
Great
Posted on May 4, 2024
The room is very old, but it is well maintained. However, the hardware is indeed outdated. The service staff is very enthusiastic. Thank you very much for helping me solve the room type problem. The breakfast selection is relatively limited
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your stay and comments. Thank you for your valuable comments! The hotel is located in the city center, which is very convenient for travel. There are five room types to choose from, with different room sizes and facilities. You are welcome to experience other room types next time. At the same time, we will also strengthen the production of breakfast and improve the quality of breakfast. We warmly look forward to your visit again!
hk-yy
Executive Deluxe Queen Room
Stayed in Aug 2023
Business travelers
99 review
4.7/5
Amazing
Posted on Oct 1, 2023
The hotel is in the city center, not far from Wuma Street, and convenient for shopping. Although there are not many parking spaces at the door, there are people to direct parking. The room is spacious and the breakfast is also OK.
Original TextTranslated by Google
6/8
Response from Property: Dear guests, hello! Thank you very much for your stay and comments. Thank you for your evaluation! Your recognition of the hotel is the greatest encouragement to us. We will continue to improve the quality of our service and provide you with the warmest and most comfortable living environment at any time. We hope to get your continued support! We warmly look forward to seeing you again!
Guest User
Business Double Bed Room (Deep Sleep Bedding + Mini Fridge + Smart Controlled Curtains)
Stayed in Feb 2024
Business travelers
11 review
4.0/5
Very Good
Posted on Apr 21, 2024
It's OK. The lobby is nice and the service is similar to that of the Four Seasons Hotel.
Original TextTranslated by Google
Response from Property: Dear guests! Thank you for your stay and comments. The hotel strives to create personalized services and a warm and comfortable living environment to make guests feel at home. Your satisfaction is our goal, which will also encourage us to continue to improve. We warmly look forward to your visit again!