Wuyu Hotel (Shenzhen Luohu Port)

Wuyu Hotel (Shenzhen Luohu Port) Reviews

Wuyu Hotel (Shenzhen Luohu Port)

No.1030-1 Heping Road, Luohu District, Shenzhen, Guangdong, 518000, ChinaView Hotel Details
Wuyu Hotel (Shenzhen Luohu Port)
Wuyu Hotel (Shenzhen Luohu Port)Wuyu Hotel (Shenzhen Luohu Port)Wuyu Hotel (Shenzhen Luohu Port)
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Wuyu Hotel (Shenzhen Luohu Port) Guest Reviews

4.1/5
2203 review
Verified reviews
Location4.1
Amenities4.1
Service4.3
Cleanliness4.1
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All reviews(2203)
Positive reviews(2021)
Reviews with photos/video(520)
Convenient location(300)
Easy to get around(255)
Close to train station(124)
Large rooms(106)
Average sound insulation(93)
Friendly front desk staff(89)
Amazing natural light(18)
Luggage delivery service(18)
Negative reviews(182)
Anonymous User
Apartment
Stayed in May 2024
Family
52 review
3.0/5
Posted on May 18, 2024
Two best things are this hotel: right next to the Shenzhen train station and very economical. The lift, corridor and facilities are all old and rusty, even with dust and dirt, but I have to say the bedsheets and pillow case are clean. It still has bottled water, comb and dental kit, so not bad already.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us. We will continue to improve our facilities and equipment and improve our service level. We look forward to seeing you again!
William
Apartment Double Room
Stayed in Sep 2024
Family
12 review
3.5/5
Posted on Sep 9, 2024
The location of the hotel is the main reason to visit the hotel.
Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表歉意。您的寶貴意見對我們非常重要，我們會將持續不斷的改進我們的設施設備，提高我們的服務水平，期待再次光臨！
Guest User
Apartment
Stayed in Jul 2024
Solo travelers
3 review
3.2/5
Posted on Jul 13, 2024
The location is near Lo Wu Train Station. The bed is not comfortable.
Response from Property: 尊敬的客人，您好！我是您的網上小管家“小吾”，非常感謝您的寶貴意見,您所反饋的問題，我們會有專人跟進回訪。小吾一直在追求客户滿意度這條路上不懈的努力着，希望下次再見您會有好的體驗。。
Guest User
Deluxe 2-bed Room
Stayed in Feb 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 10, 2023
Excellent location, price, room size, bed size, cleanliness..... Value for money...... Recommended.....
Response from Property: Xiaowu thanks the guest officer for his comment. Xiaowu has been working hard to provide high-quality services and a superior environment for friends who like and recognize Wuyu. Your encouragement is our motivation to move forward. We look forward to seeing you next time at Wuyu Have a perfect encounter!
Zhihui
Deluxe Double Room
Stayed in Oct 2023
Other
3 review
4.2/5
Very Good
Posted on Oct 20, 2023
It is not easy to change the booking date, after the booking payment.
Response from Property: Dear guests: Hello! Thank you for your visit, and we also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Elegant Queen Room
Stayed in Aug 2024
Other
1 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Good Very. Good
Response from Property: 小吾感謝客官的評論，小吾一直在努力為喜歡吾遇，認可吾遇的朋友們提供優質的服務和優越的環境，您的鼓勵是我們前進的動力，期待與您下次在吾遇來一場完美邂逅!
Saleh
Deluxe Double Room
Stayed in Apr 2023
Business travelers
76 review
2.2/5
Posted on Apr 24, 2023
It is hard to find it from train station.
Response from Property: Dear guest, hello! I am your online butler "Xiaowu". I deeply apologize for your unpleasant experience and thank you very much for your valuable feedback. We will have a dedicated person to follow up and follow up on any issues you have raised. Xiaowu has been making unremitting efforts to pursue customer satisfaction and hopes to have a good experience when we see you again next time..
Guest User
Superior 2-bed Room
Stayed in Jul 2023
Family
1 review
4.2/5
Very Good
Posted on Jul 13, 2023
Good service and nice hotel
Response from Property: Thank you for your comments. I have been working hard to provide high-quality service and a superior environment for friends who like and recognize me. Your encouragement is our driving force for progress. We look forward to a perfect encounter with you next time at me!
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 13, 2024
Good 👍🏻👍🏻👍🏻
Response from Property: 小吾感謝客官的評論，小吾一直在努力為喜歡吾遇，認可吾遇的朋友們提供優質的服務和優越的環境，您的鼓勵是我們前進的動力，期待與您下次在吾遇來一場完美邂逅!
Guest User
Apartment Double Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 8, 2024
goooood
Response from Property: 小吾感謝客官的評論，小吾一直在努力為喜歡吾遇，認可吾遇的朋友們提供優質的服務和優越的環境，您的鼓勵是我們前進的動力，期待與您下次在吾遇來一場完美邂逅!
Guest User
Elegant Queen Room
Stayed in Oct 2024
Other
2 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The hotel is in a good location, close to the port railway station and the subway entrance, so you can travel without worries. The front desk service is also very warm and thoughtful. The room is spacious, bright and clean, and the bedding is comfortable, which makes people sleep well. There are many delicious foods around. It is highly recommended to friends who want to travel conveniently! If you want absolute quietness, the area around the railway station may not be suitable for you to live😋
Original TextTranslated by Google
Response from Property: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. We will continue to work hard to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Xiaowu looks forward to seeing you again!
Guest User
Apartment Double Room
Stayed in Oct 2024
Travel with friends
15 review
3.5/5
Posted on Oct 2, 2024
The sanitation is extremely poor, and the soundproofing is not good. The only advantage is that it is close to the high-speed rail station, so it's okay. Sanitation: Poor Facilities: Average Environment: Average Service: OK Location: Close to the high-speed rail station, that's pretty good
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us. We will continue to improve our facilities and equipment and improve our service level. We look forward to seeing you again!
Guest User
Apartment
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 24, 2024
The service attitude is very good. The room is large, clean and sanitary. It is very good and worthy of praise. Facilities: good, ...
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Guest User
Apartment
Stayed in Sep 2024
Solo travelers
2 review
1.0/5
Posted on Sep 22, 2024
This is the dirtiest hotel I have ever stayed in. The towels and bath towels are all stained, and the sheets are covered with hair. The most important thing is that the shower head is broken, and water is spraying everywhere. Netizens, please take a closer look and persuade everyone to leave.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us. We will continue to improve our facilities and equipment and improve our service level. We look forward to seeing you again!
Guest User
Apartment
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 4, 2024
The environment is good, the transportation is very convenient, it is close to Luohu Port and the railway station, the service is also very good, the check-out at 2 o'clock is convenient and humane, I will come again next time
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.