Hilton Wenan

Hilton Wenan Reviews

Hilton Wenan

State - owned border farms luneng ecological zone, Wen'an, Hebei, ChinaView Hotel Details
Hilton Wenan
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Hilton Wenan Guest Reviews

4.7/5
Outstanding
1046 review
Verified reviews
Location4.8
Amenities4.7
Service4.6
Cleanliness4.8
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All reviews(1046)
Positive reviews(1031)
Reviews with photos/video(424)
Friendly front desk staff(139)
Perfect for kids(133)
Delicious breakfast(69)
Secluded lake view(36)
Has facilities for children(25)
Great swimming pool(24)
Negative reviews(12)
Rose Nisbet
Twin Hilton Guest Room
Stayed in Feb 2024
Couples
12 review
5.0/5
Outstanding
Posted on Apr 1, 2024
1. Great location 2. Speedy transportation to the football field 3. Spacious rooms 4. Delicious Buffet Definitely will stay again!
Response from Property: Dear guests, thank you very much for choosing to stay at Hilton Wen'an and giving us a five-star rating and satisfaction with our service. Providing professional service is also what we should do. The hotel has unique scenery in each season, and various entertainment and parent-child activities are waiting for you to experience, from tractor park tours, water sports centers, water golf, wine castle visits, grape picking and red wine tasting, modern agricultural science park sightseeing to free horse riding and many other entertainment activities. It is very suitable for traveling with children. I look forward to your next visit and wish you a happy life.
Anonymous User
Twin Hilton Guest Room
Stayed in Aug 2024
Family
10 review
5.0/5
Outstanding
Posted on Sep 15, 2024
体验很好!I stayed one night with my daughter, and had an amazing experience. The staffs were really friendly as well, especially Lucky and Noah helped us a lot.
Response from Property: 尊敬的賓客您好,感謝您選擇入住文安魯能希爾頓酒店,並且對於酒店住宿服務給予了良好的評價。我們很高興您喜歡我們温馨舒適、友好誠摯的服務,我們所有希爾頓的員工都對提供卓越的服務充滿了熱忱。希望您能繼續支持,我們會繼續努力為您帶來更優質的服務體驗,您的支持是我們進步的動力。有幸與您共度這歲月芳華,希望不久之後能與您再次相遇,祝您旅途順利,生活愉快!
Guest User
Queen Guest Room
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Daisy and Steven have made it a warm and confortable journey!
Response from Property: 尊敬的賓客您好,感謝您選擇入住文安魯能希爾頓酒店,並且對於酒店住宿服務給予了良好的評價。我們很高興您喜歡我們温馨舒適、友好誠摯的服務,我們所有希爾頓的員工都對提供卓越的服務充滿了熱忱。希望您能繼續支持,我們會繼續努力為您帶來更優質的服務體驗,您的支持是我們進步的動力。有幸與您共度這歲月芳華,希望不久之後能與您再次相遇,祝您旅途順利,生活愉快!
ZHAO HUI
Queen Guest Room
Stayed in Jan 2023
Business travelers
86 review
4.2/5
Very Good
Posted on Mar 7, 2023
Big and clean room, good natural location near a lake, but in winter not much to play. Breakfast is good.
Response from Property: 尊敬的賓客,非常感謝您選擇下榻文安魯能希爾頓酒店並給予好評!您的滿意就是對我們最好的肯定與激勵,我們酒店致力於為您提供親切周到及安全的入住體驗,現在因為初春温度還是比較低,户外一些活動還未開啟,不過相信很快就會陸續營業了,感謝您對我們工作的支持與理解,正是您的這份支持,讓我們有不斷努力和進步的動力。誠摯地邀請您下次光臨。祝您生活愉快
Guest User
Queen Guest Room
Stayed in Jun 2022
Business travelers
7 review
5.0/5
Outstanding
Posted on Jul 7, 2022
Excellent hotel! Very good services!
Response from Property: 尊敬的賓客,非常感謝您選擇下榻文安魯能希爾頓酒店並給予好評!您的滿意就是對我們最好的肯定與激勵,我們酒店致力於為您提供親切周到及安全的入住體驗,感謝您對我們工作的支持與理解,正是您的這份支持,讓我們有不斷努力和進步的動力。誠摯地邀請您下次光臨。祝您生活愉快
Guest User
Twin Hilton Guest Room
Stayed in Apr 2024
Family
6 review
5.0/5
Outstanding
Posted on May 7, 2024
The environment is great, the hardware facilities and services are very good, I personally think the disposable slippers and toiletries should be better, they are a bit ordinary. The resort is very large, it is very convenient to rent a bicycle at the hotel for 10 yuan an hour, in short, it is a good place for family fun.
Original TextTranslated by Google
6/10
Response from Property: Dear guests, thank you very much for choosing to stay at Hilton Wen'an and giving us a five-star rating and satisfaction with our service. Providing professional service is also what we should do. The hotel has unique scenery in each season, and various entertainment activities are waiting for you to experience, from tractor park tours, water sports center, water golf, wine castle visits, grape picking and red wine tasting, modern agricultural science park sightseeing to free horse riding and many other entertainment activities. We look forward to your next visit and wish you a happy life.
LeaderJ
Twin Hilton Guest Room
Stayed in Apr 2024
Family
76 review
4.8/5
Amazing
Posted on May 4, 2024
The surrounding environment is very good, and the vacation is still very comfortable. The hotel swimming pool environment is also very good, and the children have a lot of fun
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at Hilton Wen'an and giving us a five-star rating and satisfaction with our service. Providing professional service is also what we should do. The hotel has unique scenery in each season, and various entertainment activities are waiting for you to experience, from tractor park tours, water sports center, water golf, wine castle visits, grape picking and red wine tasting, modern agricultural science park sightseeing to free horse riding and many other entertainment activities. We look forward to your next visit and wish you a happy life.
Nanmubaihe
Executive Room (2 Beds)
Stayed in Mar 2024
Family
14 review
4.5/5
Great
Posted on May 2, 2024
The scenic area in spring is very beautiful, and there are many things to do. The Shandong cuisine in the Chinese restaurant tastes good, but the management level needs to be improved.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Hilton Wen'an. Thank you very much for taking the time to share your stay experience. We are deeply sorry for the management issues during the May Day holiday. There may be some problems in the service process, which affected your overall experience. We once again express our sincere apologies and will take positive measures to improve. We look forward to your next visit. We look forward to your visit with better service and wish you a happy life!
Daheidoudoudou
Twin Hilton Guest Room
Stayed in Mar 2024
Family
6 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The room size and orientation are very good, the balcony with lake view has a nice view, sunny and lucky provided good service throughout the whole process, responded to our needs very promptly, and gave good reviews for the service. There are not many tourists on weekdays, and the low density is very suitable for family travel
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at Hilton Wen'an and giving us a five-star rating and satisfaction with our service. Providing professional service is also what we should do. The hotel has unique scenery in each season, and various entertainment activities are waiting for you to experience, from tractor park tours, water sports center, water golf, wine castle visits, grape picking and red wine tasting, modern agricultural science park sightseeing to free horse riding and many other entertainment activities. We look forward to your next visit and wish you a happy life.
Woheniyiqiyongyuanzailushang
Twin Hilton Guest Room
Stayed in Feb 2024
Couples
19 review
5.0/5
Outstanding
Posted on Mar 30, 2024
The environment of the hotel is quite good. I didn't expect that there is such an eco-park hotel in Langfang. I booked two rooms with packages with my elderly. The package includes a lunch or dinner, as well as an equestrian experience. In short, I am very satisfied with the experience of this stay and will go again if I have the chance.
Original TextTranslated by Google
6/14
Response from Property: Thank you very much for choosing to stay at Hilton Wen'an, giving us a five-star rating and satisfaction with our service. Providing professional service is also what we should do. The hotel is located in the core development area of ​​Beijing-Tianjin-Hebei, close to Xiong'an New Area. The modern pastoral European castle design and the culture of the North China Plain are a natural combination, and it is a paradise hidden in the city. The hotel has its own unique scenery in each season, and various entertainment activities are waiting for you to experience, from tractor park tours, water sports centers, water golf, wine castle visits, grape picking and red wine tasting, modern agricultural science park sightseeing to free horse riding and many other entertainment activities. The photos you took are very beautiful, looking forward to your next visit, and wish you a happy life
Guest User
Twin Hilton Guest Room
Stayed in Mar 2024
Family
2 review
4.8/5
Amazing
Posted on Apr 11, 2024
We were upgraded to a deluxe room for free, but the bathtub in the room was leaking, so we upgraded to a suite the next day. The accommodation is very good, and the room is large. There were some minor incidents. Tongtong at the front desk helped a lot, and apologized when it was not her fault. This is what the service industry needs to do. Only then can you be a qualified service worker. I will go there again next time. The children like the tractor park very much. It would be great if there was a children's playground. The slide at the entrance of Haolike has too much friction and cannot be slid down. I hope there are more children's facilities. The place for children to play on the first floor of Hilton is also relatively small. Overall, the environment is good, the scenery is beautiful, and the place is large. There are too few things to play for 2-3 year old babies. But it is very good for adults.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Hilton Wen'an and giving us a five-star rating and satisfaction with our service. Providing professional services is also what we should do. We strive to improve the questions you raise. The hotel has unique scenery in each season, and various entertainment activities are waiting for you to experience, from tractor park tours, water sports center, water golf, wine castle visits, grape picking and red wine tasting, modern agricultural science park sightseeing to free horse riding and many other entertainment activities. We look forward to your next visit and wish you a happy life.
Guest User
Deluxe Twin Room
Stayed in Mar 2024
Family
12 review
5.0/5
Outstanding
Posted on Apr 17, 2024
The hotel is in Luneng Ecological Park. Hilton and Haolike are facing each other. I stayed at Haolike on the first day of the Qingming Festival, and changed to Hilton on the second day, just to feel the difference between the two hotels. The hotel front desk service is warm and thoughtful. Because the hotel occupancy rate was very high on the second day of the holiday, I booked 3 rooms with my friends and explained our demands to the front desk. I just wanted the three rooms to be closer to each other, so that the elderly and children can chat and play. The front desk lady was very helpful and arranged us in the same area. The rooms are very close. We are going out to play in the afternoon, and the luggage can be stored. There is no mandatory consumption in the lobby bar on the first floor of the hotel to rest. The elderly and children have been resting there while waiting for check-in. There is a Chinese restaurant Lu Yuexuan on the first floor. The food is a little expensive. If you are a family of three, you can choose a set meal, which is quite cost-effective. We have many people and choose Hotpot, during the festival, in order to provide a good customer experience, hotpot is a set meal, no snacks, the meat in the set meal is definitely enough, there are 8 of us in total, we chose a 4-5 person meal, and added several vegetables, there are many kinds of meat in the set meal, and the quantity is quite sufficient, especially the black tiger shrimp, which is as big as the palm, the fruit cantaloupe is very sweet, refreshing, and the coconut bread for breakfast is quite good for coconut lovers. The breakfast dishes are very rich, both Chinese and Western, the layout of the room is also very spacious, the sofa can sleep a child of about 1.5 (not fat), the bed is also comfortable to lie on, the bathroom is separated into dry and wet, and bathing and going to the toilet do not affect each other. Highly recommend Hilton when visiting Luneng Ecological Park
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at Hilton Wen'an, giving us a five-star rating and being satisfied with our services. Thank you for taking the time to share your stay experience. We are deeply honored that you chose our hotel during the Qingming Festival and gave a very high evaluation of our services, facilities and catering. Your recognition is our greatest honor and the driving force for us to continue to work hard. We look forward to continuing to provide you with high-quality services and comfortable accommodation in the future. Looking forward to your next visit, I wish you a happy life!
loraina
Executive Room (2 Beds)
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 6, 2024
I was very satisfied with this stay! Special thanks to Lina at the front desk. I booked an executive twin room and thought the twin beds could be put together into a king-size bed. But when I arrived at the hotel front desk, I was told that the bed was fixed and could not be moved. Lina saw that I was with my 2-year-old baby and helped me change to an executive lake view king-size bed room, which was very warm. My baby was very happy! I will stay here again next time!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at Hilton Wen'an and giving us a five-star rating and satisfaction with our service. Providing professional service is also what we should do. The hotel has its own unique scenery in each season, and various entertainment activities are waiting for you to experience, from tractor park tours, water sports centers, wine castle visits, grape picking and red wine tasting, modern agricultural science park tours to free horse riding and many other entertainment activities. We look forward to your next visit and wish you a happy life.
Jingyi
Deluxe Twin Room
Stayed in Mar 2024
Family
21 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The second night of the Qingming Festival! Because I changed rooms during the holiday, it was inevitable that I had to wait for check-in! Meijiao was very considerate, recorded my needs, and helped me arrange luggage storage. After that, I didn't have to worry about it. I arranged afternoon activities and went out to play. After the room was tidied, Meijiao notified me to get the room card, and arranged my three rooms next door and opposite to each other, which was convenient for the elderly and children. In order to let us play for a while longer, she took the initiative to help me with the delayed check-out the next day. The time in the morning was much more relaxed! The room is very spacious and has a good view, facing the lake and the bridge in the distance. The big sofa in the deluxe twin room is so powerful that an adult can lie down. At night, I was afraid that the child would fall, so I pushed the sofa to the side of the bed. The originally spacious 1.35-meter bed became even larger, and the sense of security was full! (I had put the sofa back before checking out, so as not to cause trouble to the room staff) A very good check-in experience! If I come to Luneng Ecological Park next time, I will choose Hilton first!
Original TextTranslated by Google
6/9
Response from Property: Dear guests, thank you very much for choosing to stay at Hilton Wen'an and giving us a five-star rating and satisfaction with our services. Providing professional services is also what we should do. I hope that every time you come here, you can feel the warmth of home. I look forward to your next visit and wish you a happy life.
Guest User
Twin Hilton Guest Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The hotel is quite new, Lucky's service is very good, and welcome fruit is given. It is a good choice for the Qingming Festival tour around Beijing. The park is very large, and the group purchase of the projects in the park is the only drawback. There are not many dining options around
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at Hilton Wen'an and giving us a five-star rating and satisfaction with our service. Providing professional service is also what we should do. The hotel has its own unique scenery in each season, and various entertainment activities are waiting for you to experience, from tractor park tours, water sports centers, wine castle visits, grape picking and red wine tasting, modern agricultural science park tours to free horse riding and many other entertainment activities. We look forward to your next visit and wish you a happy life.