The Gulliver's Hotel

Staff aren't up to standard they are like what am I doing there like this is now where you belong and instead of me staying two nights I checked out the following morning

Caravans seemed confusing to find at first as we arrived late at night. Had a pleasant stay. Apartment was clean and tidy and quiet. Would recommend.

The room is big (designed for a family of four) decorated in nerf theme, kids would love it. All is good but our shower tap is not functioning well, only gives out boiling hot water which we had to use the bath and let the water cool down a bit before we can use a towel to wash. Not the best but image it’s a good place for family with young kids. Walls are thin, we can hear next door running and snoring. Ear plugs ensured a good night sleep :D

We visited here on the 27th of July for my daughter’s 3rd birthday. We went to the park and then stayed in the hotel. Honestly can say we had the best time from start to finish! The park is brilliant for children and even adults. The hotel had so much to do for the kids, play park, games room, arcades room, disco, play room, quiz, milk and cookies and marshmallow roasting! They didn’t stop from start to finish. Rooms are brilliant for the kids, especially the ones with bunk beds! Will definitely be returning.

Had To Send This To Gullivers After Our Experience: Dear Sir / Madam, I hope this message finds you well. I am writing to formally express my deep dissatisfaction regarding our recent stay at the Giraffe Lodge. We booked a four-night stay under the name ******* and the experience we encountered was far from acceptable, especially considering we were traveling with our four-year-old child. Firstly, upon our arrival, we were appalled to witness a woman shouting and using vulgar language of a highly inappropriate nature while a member of your staff escorted her back to her accommodation. It was incredibly disheartening to see the staff member not take any action to address her behavior. Furthermore, we were placed in the Giraffe tent, which was alarmingly close to a marquee hosting a rugby team dinner. The noise levels on the first night made it impossible for our child to sleep, but we hoped this was a one-time occurrence. Regrettably, on the second night, our child went to bed early and was repeatedly awakened by the excessive noise. At one point, a group of boys physically fighting fell against the side of our tent, startling our daughter awake. When we approached reception at 21:15 to voice our concerns, we were informed that the guests were permitted to be loud until 21:30. This raises a critical question: why would a family be placed in such close proximity to a raucous gathering when other tents were vacant? We further observed alarming behavior among other guests, including individuals smoking what appeared to be ***** on site, with no staff intervention. I also had to report an unsafe situation when I noticed someone in a caravan starting a wild campfire at the side of their vehicle — again, a clear lack of supervision in the area. Additionally, I had requested that our bin be emptied on two separate occasions, but it was never done. Instead, I was forced to leave it outside on the path. Although the bag was changed, the bin was not replaced inside the tent. To make matters worse, we left our personal towels outside to dry, only to return and find them missing, replaced with two commercial white towels. I spoke to reception regarding this issue, and while they initially offered assistance in locating our towels, they later informed us they had not been found. Despite being promised contact no later than Monday, nearly a week has passed, and we have not received our personal towels back. Given the circumstances of our stay — including sleepless nights, unsupervised *****, and the issue with our towels — I find this experience wholly unacceptable. We expected a family-friendly environment, and instead, we faced numerous challenges that tainted our holiday. I demand that immediate action be taken regarding these issues. I look forward to your prompt response. Thank you for your attention to this matter. Sincerely, Lauren ****