This hotel was found while googling good hotels in Whanganui. Unfortunately the review did not match what we received. We paid top $200 for each night we stayed. Two nights. Top premium price for Whanganui. Staff some were friendly and some were not and we seemed to be imposing on them. Very little information given about the place or facilities. We did not know check out time, we did not know that they had a restaurant on site, and that they did breakfast, or even that they had a pool. Breakfast was a complete let down. Very expensive for the lack of variety, and the food was cold, overcooked (eggs)/hash browns etc) Surely all of this information should be communicated and if not, they should have some paperwork in our room that we can read. We stayed in room 9. There is no air conditioning and only a fan. The evenings that we stayed were both extremely hot, and the fan did nothing to help with that. If you opened the ranch slider you got all of the outside noise, and let bugs in. Room was lovely. Nicely done up with a lovely bed etc. No tissues in our room , no hair drier in the room. The bathroom was horrible with an old tap for shower over the bath, with very little water pressure, and the glass screen door did not prevent water from getting all over the bathroom floor. No handle or anything to allow you into and out of the bath/shower, and the bath mat even if you followed their instructions, the mat still moved all over the place. If the above missing items were replaced and bathroom done up with an air conditioning unit, I would pay the price we paid, otherwise, this was overpriced and lacked in many areas for us.
83 Reviews