Guest User
September 30, 2023
Hotel had a funky smell upon entry (like food and cheap air freshner. Non-smoking room smelled like smoke. The sheet literally did not fit the bed and would not stay on. Called the front desk and she asked what we wanted her to do about it. We said we would like a sheet that fit the bed. She explained that the lady that handles the sheets was not there. We reiterated that we did not want to sleep on a bed without a sheet. Again, we were asked what we wanted her to do. We requested either a new sheet, to be moved to a room that actually fit the bed, or a refund so we could stay elsewhere. Eventually a different girl (very nice and helpful) came and brought another sheet, which also did not fit. She then went and got another one which was too big but we managed to make it work and made the bed up ourselves. The fact that the sheet did not fit had to be blatantly obvious to whomever made the bed. Overall, room was in need of updating. Linens, curtains, and furnishings were quite worn. Positives. - bed was comfortable, bathroom was clean and towels were good. Was not expecting a five star accommodations from a budget hotel, but a sheet that fits is not a big expectation.