The Lince Santa Clara

We had a truly wonderful stay at this hotel. From the moment we arrived, everything was handled with great care. The staff were exceptional -friendly, professional, and always ready to help. The attention to detail and overall atmosphere made it feel like a very special place, and we felt that every penny was well spent. Our Saturday morning breakfast was a highlight: peaceful, beautifully presented, and delicious. It really set the tone for a great weekend. However, Sunday morning was quite a different experience. The breakfast area felt overcrowded and noisy, more like a busy canteen than the exclusive setting we had enjoyed the day before. Many of the food stations were empty, and the overall ambiance was chaotic. We’re not sure if there was a special Mother’s Day event or outside guests (as it was confirmed by the receptionist that outside guests are allowed at breakfast), but it did take away from the calm, refined experience we had expected. That said, the rest of our stay was so enjoyable that we’re still considering returning with our extended family. The hotel has so much to offer and, in many ways, is nearly perfect. We do feel, though, that when a property positions itself at the top end of the market, every element -from service to experience- needs to consistently reflect that standard. The hotel did not live fully to its great standards. Coherence is key.

LOVED THIS PLACE Stunning place with excellent service! What an experience