Hotels near Wien Wolf in der Au Bahnhof, Vienna

This has been my go-to hotel in Vienna for more than 10 years. It is a decent 4-star choice especially if you look for a peaceful stay in lovely green environment, a stunning view to the city, pleasing, classic architecture and opulent interior. The rooms are nice and spacious but nothing seems to have changed since my first visit, consequently the furnishing seems to be a bit aged and worn-out. The door of the bathroom is made of ground glass and you can see directly to the toilet from the anteroom. The hotel should definitely reconsider this choice. The sleeping quality could not be better. The beds are super comfy and the walls are so thick that you'll sleep like a baby even if a hyperactive kindergarten stays next door. I have a good general impression of the service, but the housekeeping did not excel this time. The breakfast is ok, the a-la-carte selection and quality is quite basic, but again, the environment is worth the price. You can enjoy your meal on the terrace, a cute winter garden or a luxurious ballroom with a breathtaking view to the city. You can get to the city center and the main sights in about half an hour by bus, it runs frequently (in every 10-15 minutes) and stops right in front of the hotel.

Rooms and breakfast really great and in the beautiful 13. District with the palace around the corner and many places to enjoy good food. What really turned me off was the unpleasant lady receptionist, being rude and unhelpful. I would expect a bit more friendly staff in the front office of a 4+ star hotel. Leading up to the visit we also had troubles with the booking and one of our rooms got “lost” and brought a lot of confusion and frustration. It almost felt like we had to apologize the inconvenience of booking rooms.

The hotel is not in the centre but near Schönbrunn, very close to the metro and tram, on a rided crossing. Therefore, the rooms are much quieter outwards; forwards, you have to keep the soundproof windows closed, then it is noise-free. The staff at the very beautiful breakfast buffet and at the reception (except a lady with an Italian name) were very friendly and attentive; on my request, I received a small and very dark room directly above the reception. Breakfast terrace of the neighbouring hotel (Room 114) a beautiful bright room in the 3rd floor. The rooms are new, well equipped, with mini bar and small coffee machine (with capsules), with modern bathrooms. At the reception there is always shorle, excellent idea at the heat ...

Overall a great hotel and walking distance from the schonnburn Palace and zoo. The hotel has good service and well equip to rooms including and espresso machine for your daily coffee and tea in room. We food was also good as we only had breakfast. Overall size of the room was okay and it was quite comfortable. Lot of food options in supermarket in walking distance from the hotel. Tram and public transports are also available within walking distance from the hotel. I will definitely recommend this hotel for stay in Vienna. The price is quite value for money. We stayed for five nights in July 2022 and paid around 430 EUR excl Breakfast.

The hotel is lovely. Well presented. Airy. Nice chilled atmosphere. Good breakfasts. Room was clean, well presented with a lovely large bathroom. The hotel is not in the centre of Vienna but with a train stop almost opposite (and a 3 day public transport pass at 17 euros) it’s easy to get around. The staff are pleasant. The bar well stocked. We would go back. The only thing that let it down for us was the fact that in 3 days they didn’t fix our bathroom door (which wouldn’t close 🙈) and didn’t clean our room on one day.

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

Checked in late to our “Superior Room” during our visit to Vienna. The room was clean and cozy just as you would expect at a Mercure hotel. But that’s where the good things ended. The next morning at about 9.30am we heard knocking on the door and it started opening. We panicked and I quickly held it preventing it from opening any further. After a couple of mins, we opened the door ourselves to check who on earth it was. Turned out it was the cleaning lady from the housekeeping staff. She even had the gall to ask us at what time were we leaving, that too at 9.30!! We informed the lady at the reception and she was apologetic but would not take any “concrete” action. That is not all, there was no dental kit in the room. We called up the reception and the lady let us know that they were out of dental kits! How do you claim to be a 4* hotel with such a lacklustre service and poor hospitality? Either way, I know that I am not going back to this hotel and would caution others too. 4/10 for me.

Good experiences: Very good location. 1 min from the Metro station. Supermarket in a distance of 30 seconds walk. Water and apple in the lobby as refreshment. Relatively affordable in Vienna. Bad experiences: Unstable water temperature during bathing. That made me just like travelling between hell and heaven for many times. They opened the window when I was out. Then I found insects when I came back. That was a bit disgusting and I need to spend time to deal with the insects. No telephone so I can’t seek help at once. The toilet flush wet the floor.

We arrived in this facility with the taxi taken at Vienna Airport, we paid €62 in 4 since the hotel is 26 km away. As soon as we entered, we were welcomed despite being very late, entered into the room we found a very comfortable, minimal but very nice room. The next morning we asked for information for the Vienna centre and the boy at the reception showed and marked on the package. The hotel is close to the metro, has a penny supermarket, a tobacco store and a pharmacy next door. Super comfortable beds, excellent daily cleaning, air conditioned in the room.

Location Location Location The staff is a little stand offish but this place is very close to Mariahilstrasse (spelling?) where you can catch the awesome public transportation system to go anywhere you like at cheap fares. Shopping and restaurants galore. Except for soap, this hotel does not provide any bath amenities so bring your own. Breakfast never changes--the same everyday and moderately priced.