Elegance Palais Pálffy Apartments Vienna
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Vienna

Elegance Palais Pálffy Apartments Vienna

Josefsplatz 6, 2te Etage, Innere Stadt, Vienna, 1010, Austria
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Amenities
Gym
Luggage storage
Wi-Fi in public areasFree
Tour and ticket booking service
Safe at front desk
VIP check-in service
Express check-in and check-out
Front desk (limited hours)
All Amenities
Property Description
With a stay at Palais Elegance Wien in Vienna (Innere Stadt), you'll be steps from Hofburg Imperial Palace and Spanish Riding School. This hotel is 0.3 mi (0.5 km) from Vienna State Opera and 0.3 mi (0.5 km) from Stephansplatz.
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6.0/10
Cleanliness6.0
Amenities6.0
Location6.0
Service6.0
All 4 Reviews
Surroundings
Metro: Stephansplatz
(460m)
Metro: Karlsplatz
(950m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior Studio Suite
9

Superior Studio Suite

1 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Family Studio Suite
11

Family Studio Suite

1 Queen bed and 1 Single bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Deluxe Apartment
5

Deluxe Apartment

Bedroom 1:1 Queen bed ● Living Room:1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Room Details
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Deluxe Studio
8

Deluxe Studio

1 King bed and 1 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Queen Studio
4

Queen Studio

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
City view
Garden view
Room Details
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Comfort Double Room
8

Comfort Double Room

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

6/10
4 reviews
Verified Reviews
  • Cleanliness6
  • Amenities6
  • Location6
  • Service6
Average for similar properties in Vienna

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 67.50). Trip Coins can be used to save instantly on room rates.

Most Mentioned
AI Summary
The hotel in Vienna provides a comfortable, quiet, and warm room for a great sleep experience. Its central location offers easy access and a great city view without any noise disturbances.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 7, 2024
Alloggio confortevole situato al secondo piano di un palazzo storico proprio al centro di Vienna, di fronte alla Biblioteca Nazionale. Camera di dimensioni adeguate, provvista di angolo cottura, bollitore con the e caffè, detersivo piatti, forno a microonde e frigorifero. Bagno piccolino ma funzionale. Letto molto comodo. Pulizia buona. Dispenser con bagnoschiuma e sapone mani. Check in veloce e check out in autonomia, tutto molto smart. Ottima soluzione per soggiorni veloci. Forse aggiungerei la colazione al prezzo finale.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 1, 2024
Fate attenzione! Nonostante nell’ annuncio di Booking fosse scritto che il pagamento sarebbe avvenuto 14 giorni prima della data del pernotto la struttura ha prelevato la somma della prenotazione. A tutt’oggi non ho ancora ricevuto il rimborso e sono trascorsi più di due mesi dall’annullamento.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 25, 2024
Diversamente da quanto avevamo letto in recensioni molto negative, noi abbiamo trascorso un ottimo soggiorno in questa struttura. L'hotel si trova al secondo piano di un palazzo in pieno centro: nonostante la camera con vista città, non abbiamo sentito nessun rumore provenire da fuori. La grande camera in cui abbiamo soggiornato in 4 persone era ampia, accogliente, modernamente arredata e anche molto pulita; non abbiamo sentito nessun odore sgradevole come molti utenti hanno riferito. Il personale è stato molto disponibile. Per accedere all'hotel non abbiamo avuto nessuna difficoltà, visto che ci sono diversi cartelli anche se non molto grandi. Se tornerò a Vienna, soggiornerò nuovamente in questa struttura. Per quanto riguarda gli aspetti negativi, volendo proprio cercare le minuzie, l'aria condizionata era un po' rumorosa, per cui, non essendo particolarmente caldo fuori, la abbiamo lasciata spenta. Inoltre in bagno ci hanno chiesto di non gettare la carta igienica nel WC ma nel cestino che viene svuotato dal turno giornaliero delle pulizie; ci siamo adattati e non è stato poi un grosso disagio. Segnalo che questa cosa non accade soltanto in questa struttura ma anche in altri posti che abbiamo visitato in città. Lo consiglio.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 23, 2024
Una truffa vergognosa!! Starne assolutamente alla larga Truffano anche tramite Booking Per fortuna mi è venuto il sospetto perché continuavano a dirmi che non avevo pagato e che i dati della carta erano sbagliati Ho annullato la prenotazione avendo cancellazione gratuita e ora ho fatto reclamo a Booking per riavere i soldi Speriamo vada tutto bene
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 22, 2024
There are other reviews like mine on the web. I basically paid double the price of the room because of the deposit and yet after two months sending all proof of payments, they still did not reimbourse the deposit!! >$500 The day before our stay, while I was traveling with two young children, they texted me that I did not pay and that I could note get the room. I had to call many times and send them my banking info so that they figure out that we paid. WE received a video to check in one hour before flying in to Vienna!! They really don't care about their customer and no one at the front desk can help you with anything...I highly recommend to stay away from the Elegance Wien Hotel even if the price is attractive and it is a great location in the city.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 21, 2024
Wir mussten um die Kaution zurück zu bekommen, Anzeige erstatten. Mal schauen ob es was bringt. Unabhängig von einer wunderschönen Stadt Wien , geht es um den sehr bitteren Nachgeschmack durch das Verhalten des Hotelbetreibers. Also Warnung an alle, wir haben diese leider zu spät gelesen.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 2, 2024
ELEGANCE WIEN: UNA TRUFFA !!!!!!! STATE ALLA LARGA!!!!!! HO PRENOTATO TRAMITE BOOKING E IL PAGAMENTO ERA AL MOMENTO DEL CHECK IN , LA CARTA DI CREDITO COME GARANZIA. UNA VOLTA FATTA LA PRENOTAZIONE INIZIANO AD ARRIVARE MESSAGGI DICENDOMI CHE IL PAGAMENTO NON ERA ANDATO A BUON FINE CON UN LINK ALLEGATO PER EFFETTUARLO SUBITO. DA LI INNUMEREVOLI MESSAGGI DICENDOMI CHE DOVEVO PAGARE POI FINALMENTE LA CONFERMA CHE ERA TUTTO OK. NEL FRATTEMPO PERÒ LA STRUTTURA DI ERA PRESA GIÀ I SOLDI DEL SOGGIORNO + 250 EURO SENZA ALCUN MOTIVO. IL GIORNO SEGUENTE UNA VOLTA SUL POSTO LA RECEPTION NON SAPEVA CHI FOSSI E PER BEN 3 ORE SONO STATA PRESA IN GIRO DAL SIG. TOMAS E DAI SUOI COMPLICI! UNA VOLTA CHIAMATO BOOKING MI RISPONDONO CHE LA STRUTTURA È IN OVERBOOKING E SI SCUSANO. MORALE DELLA FAVOLA CHE MI SONO TROVAVA ALLE 19 CON UNA BAMBINA A CERCARMI UN HOTEL SOSTITUTIVO. È PASSATA GIÀ UNA SETTIMANA E NON HO RICEVUTO ANCORA I SOLDI. SCANDALOSI!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 10, 2024
Hotel cannot be reached by phone or email Construction site, construction noise, dirty, garbage bags in front of the elevator (April 2024) Hotel entrance poorly signposted No breakfast despite confirmation No price concessions despite construction site, construction noise Reception does not feel responsible, no other contact person Only plus point: good location We (8 people) looked for another hotel
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Services & Amenities

More Amenities
Internet
Parking
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–20:00
Check-out: 01:00–10:00

Front desk hours: [Mon-Sun]06:00–20:00

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of €250.00 (approx. PHP 16,002.71) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 20
With a stay at Palais Elegance Wien in Vienna (Innere Stadt), you'll be steps from Hofburg Imperial Palace and Spanish Riding School. This hotel is 0.3 mi (0.5 km) from Vienna State Opera and 0.3 mi (0.5 km) from Stephansplatz.

Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a vending machine.

Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include express check-in, express check-out, and multilingual staff. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 20 air-conditioned rooms featuring minibars (stocked with some free items) and espresso makers. Your bed comes with down comforters and premium bedding. 44-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have rainfall showerheads and complimentary toiletries.

Frequently Asked Questions

What is the cancellation policy for Elegance Palais Pálffy Apartments Vienna?

The cancellation policy for Elegance Palais Pálffy Apartments Vienna varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Elegance Palais Pálffy Apartments Vienna?

Standard check-in time at Elegance Palais Pálffy Apartments Vienna is 15:00-20:00 and check-out time is 10:00.

Can I bring my pet inside the Elegance Palais Pálffy Apartments Vienna?

As much as we love pets, unfortunately, we are unable to accommodate them in Elegance Palais Pálffy Apartments Vienna.

How far is the Elegance Palais Pálffy Apartments Vienna from the closest airport?

The closest airport is Vienna International Airport, and it is about 26 mins from hotel by car (20.4 km).

About This Property

Nearest AirportVienna Airport
Distance to Airport21.35KM
Nearest Train StationVienna City Center Station
Distance to Train Station1.6KM
Nearest Subway StationStephansplatz
Distance to Subway Station0.46KM
Average Price FromPHP11162
Hotel Star Rating4