Hotel Regina

The location is good. The room facilities show that it has a long history. All food and drinks in the minibar are charged. There is a 30 euro hotel deposit. Breakfast is 25 euros. You can see the church outside the window.

The hotel is located near the transportation hub in the city center, and the price/performance ratio is very good. There are various restaurants, the town hall, and church monuments within a 10-minute walk. The breakfast is also very good, with a rich selection.

I wanted to write a good review of the hotel after leaving, but I encountered fraud and theft at the hotel. The dates of stay were from December 31 to January 3, a necessary condition for check-in and issuance of room keys: a deposit of 10 euros per night for the minibar. Since credit cards do not work for Russians in Europe, I left 30 euros in cash. They did not give me any receipt, thinking that they would not have given me the key to the room if I had not left a deposit. They gave me a key to the room. When checking out at 3 am on January 3, I asked to return the deposit and the employee did not see information about the deposit in the system. I conclude that the employee who issued the key to the room took the money for himself, violated the law that after depositing money into the hotel cash desk, the guest must be given a check. The money was never returned. I hope that the oldest family in Europe, the Kremslehner, which owns this hotel, does not enrich itself with guest deposits and the employees will find a way to return my money. I wanted to write a good review of the hotel after leaving, but I encountered fraud and theft at the hotel. The dates of stay were from December 31 to January 3, a necessary condition for checking in and receiving room keys: a deposit of 10 euros per night for the minibar. Since credit cards do not work for Russians in Europe, I left 30 euros in cash. They did not give me any receipt, thinking that they would not have given me the room key if I had not left a deposit. They gave me the room key. When checking out at 3 a.m. on January 3, she asked for a refund of the deposit and the employee did not see the deposit information in the system. I conclude that the employee who gave out the room key took the money for himself, violated the law that after depositing money at the hotel's cash desk, the guest must be given a check. The money was never returned. I hope that Europe's oldest Kremslehner family, which owns this hotel, does not enrich itself with guest deposits and the staff will find a way to return the money to me.

This hotel is located in the city center, with a good location and very convenient transportation. It takes only 2 minutes to walk to the subway station and tram station to reach anywhere in the city. The hotel has a history of more than 100 years and has a nostalgic feeling. The hotel's breakfast is also good, but Chinese people may not be used to it because it is mainly cold food and there is no toaster. Although the room is not big, the design is very good and the service staff are very enthusiastic. In short, it is a very good stay experience and I will stay there again if I have the chance.

酒店服務好