smartments Wien Heiligenstadt
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1 night
1 room, 2 adults, 0 children
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smartments Wien Heiligenstadt
Leopold-Ungar-Platz 3, Dobling, Vienna, 1190, Austria
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Amenities
Wi-Fi in public areasFree
Laundry room
Front desk (limited hours)
Express check-in and check-out
German
Room service
Alcohol-free property
No smoking in public areas
All amenities
Property Description
Located in Vienna (Döbling), smartments Wien Heiligenstadt is within a 10-minute drive of Vienna State Opera and Vienna International Centre. This eco-certified aparthotel is 6 mi (9.6 km) from Schönbrunn Palace and 3.2 mi (5.1 km) from St. Stephen's Cathedral.
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8.6/10
Everything was good!
All 59 reviews
Surroundings
Metro: Heiligenstadt
(270m)
Metro: Jägerstraße
(2.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

8
Family Room
2 Double bed
Non-smoking
Private bathroom
Refrigerator
TV
Towels
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16
Studio
1 Queen bed
Non-smoking
Private bathroom
Refrigerator
TV
Towels
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7
Studio Xl
1 Queen bed
Non-smoking
Private bathroom
Refrigerator
TV
Towels
Check Availability
Guest Reviews
8.6/10
Very Good
59 reviews
This property hasn't received any negative reviews in the past 3 months.
- Cleanliness8.8
- Amenities8.7
- Location9.2
- Service7.8
Average for similar properties in Vienna

Review summary
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Prime Location: Most reviews highlight proximity to subway stations , supermarkets, and restaurants, ensuring easy access to the city center and tourist attractions.(based on 31 reviews)

Timofei Kozachkin
July 28, 2025
Отличные апартаменты, представляется весь кухонный инвентарь, чайник, гладильная доска. Очень близко к станции метро.
Хорошая замена съёма апартаментов у частных собственников
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HuangSandra
July 28, 2025
自助型蠻好 比較遠而已
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Guest User
July 27, 2025
Everything was good!

Cho Kuan
July 23, 2025
到處都是塵,勝在設施齊全,安靜,環境不錯,而且有洗碗機很加分,樓下還有洗衣服,烘乾衣服的,很適合短期居住,有齊全廚房
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Subin
July 22, 2025
The location is a bit far from the city center, but it is right next to the U-Bahn Line 4 station, so you can get to the city center quickly if you take this, so it was not too inconvenient. On the contrary, it was quiet and nice because it was a quiet neighborhood. There is also a supermarket right in front. The price is reasonable, the room was clean, and it was nice that there was a refrigerator and basic dishes. However, even though it is a service apartment, it was a little disappointing that there was no cleaning service during my week-long stay. There are staff on duty during the day on weekdays, but it is basically an unmanned system, so you will likely check in yourself. I recommend that you do so when you receive an email with a link to enter your personal information after making a reservation. I did it in advance and the check-in process was very easy, but those who did not do it were blocked at the entrance and had to fill out the information one by one on the machine, which took a long time. Overall, it was a clean and new accommodation that I was satisfied with.
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claauchiu
July 15, 2025
The accommodation is well located, next to the metro and a supermarket. The room was a bit small, but clean and adequate for a short stay. It also has a kitchen. Good value for money. Recommended!
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Guest User
July 14, 2025
I liked everything very much! The shop and metro stations, electric trains are a 5-minute walk away! The conditions are excellent!
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Guest User
July 8, 2025
The subway is under construction right now, so the timing wasn't good.. The location is very good, the mart is close, and I really liked the accommodation. The only downside is that the information desk is not open on weekends and only opens during certain hours on weekdays? But it was okay because I could contact them by phone or WhatsApp!
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Services & Amenities
Most Popular Amenities
Wi-Fi in public areas
Free
Laundry room
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in public areas
Free
Front Desk Services
Front desk (limited hours)
Temporarily closed
Express check-in and check-out
Luggage storage
Languages Spoken
German
Food & Drink
Room service
Alcohol-free property
Public Areas
No smoking in public areas
Water purifier
Elevator
Vending machines
Cleaning Services
Laundry room
Clothes dryer
Laundry service (on-site)
Additional charge
Accessibility
Accessible rooms available
Safety & Security
First aid kit
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: [Mon-Fri]08:00–15:00
The host or staff will greet you upon arrival
Check in via app
To check-in, contact the property 3 days in advance by email
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children 3 years old and under | Extra crib: Free |
Breakfast
Breakfast not provided.
Deposit Policy
DepositDeposit required
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Number of Rooms: 166
Located in Vienna (Döbling), smartments Wien Heiligenstadt is within a 10-minute drive of Vienna State Opera and Vienna International Centre. This eco-certified aparthotel is 6 mi (9.6 km) from Schönbrunn Palace and 3.2 mi (5.1 km) from St. Stephen's Cathedral.
Make use of convenient amenities such as complimentary wireless internet access, a vending machine, and bike parking.
Featured amenities include express check-in, express check-out, and laundry facilities.
Make yourself at home in one of the 166 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Complimentary wireless internet access keeps you connected, and 15-inch flat-screen televisions are provided for your entertainment. Conveniences include separate sitting areas and microwaves, and housekeeping is provided weekly.
Make use of convenient amenities such as complimentary wireless internet access, a vending machine, and bike parking.
Featured amenities include express check-in, express check-out, and laundry facilities.
Make yourself at home in one of the 166 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Complimentary wireless internet access keeps you connected, and 15-inch flat-screen televisions are provided for your entertainment. Conveniences include separate sitting areas and microwaves, and housekeeping is provided weekly.
Frequently Asked Questions
What is the cancellation policy for smartments Wien Heiligenstadt?
The cancellation policy for smartments Wien Heiligenstadt varies depending on the type of room and booking conditions.What is the cancellation policy for smartments Wien Heiligenstadt?
What are the check-in and check-out times at smartments Wien Heiligenstadt?
Standard check-in time at smartments Wien Heiligenstadt is 15:00 and check-out time is 11:00.What are the check-in and check-out times at smartments Wien Heiligenstadt?
Does smartments Wien Heiligenstadt provide breakfast?
No, smartments Wien Heiligenstadt doesn't provide breakfast. Does smartments Wien Heiligenstadt provide breakfast?
Can I bring my pet inside the smartments Wien Heiligenstadt?
As much as we love pets, unfortunately, we are unable to accommodate them in smartments Wien Heiligenstadt.Can I bring my pet inside the smartments Wien Heiligenstadt?
Is there a restaurant at smartments Wien Heiligenstadt?
Except for the breakfast, there is no restaurant in smartments Wien Heiligenstadt. However, within short driving distance, you’ll have access to a wide variety of restaurants.Is there a restaurant at smartments Wien Heiligenstadt?
How far is the smartments Wien Heiligenstadt from the closest airport?
The closest airport is Vienna International Airport, and it is about 24 mins from hotel by car (26.3 km).How far is the smartments Wien Heiligenstadt from the closest airport?
Is airport shuttle service offered by smartments Wien Heiligenstadt ?
No, the smartments Wien Heiligenstadt doesn't offer airport transfer services.Is airport shuttle service offered by smartments Wien Heiligenstadt ?
About This Property
Nearest Airport | Vienna Airport |
---|---|
Distance to Airport | 26.65KM |
Nearest Train Station | Wien Heiligenstadt Railway Station |
Distance to Train Station | 0.29KM |
Nearest Subway Station | Heiligenstadt |
Distance to Subway Station | 0.27KM |
Average Price From | PHP7807 |
Hotel Star Rating | 3 |