Hotel Mercure Wien City
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1 night
1 room, 2 adults, 0 children
All properties in Vienna
Hotel Mercure Wien City
Renovated in 2024
Hollandstraße 3, Leopoldstadt, Vienna, 1020, Austria
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Last booked 9 hrs ago










Amenities
Private parking
24-hour front desk
Luggage storage
Restaurant
Conference room
Wake-up call
Wi-Fi in public areasFree
Concierge service
All amenities
Property Description
Welcome to Hotel Mercure Wien City. Our tranquil, renovated 4-star hotel combines the art and craftsmanship of the early 20th century Vienna Workshop for a blend of timeless style and modern comfort. The 123 rooms offer first-class amenities and sophisticated design. Start your day with our rich breakfast buffet of regional options and unwind with fine Austrian wines in our welcoming 24-hour bar.
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8.4/10
Room are spaces 👍 clean and all staffs are friendly and feel welcome
All 99 reviews
Surroundings
Metro: Schwedenplatz
(620m)
Metro: Schottenring
(630m)
Airport: Vienna International Airport
(18.8 km)
Train: Praterstern
(1.5 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

6
Privilege Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

3
Accessible standard room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability

6
Superior Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability

2
Superior double Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability

4
Standard Single Room With Courtyard View
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability

10
Standard Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
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Guest Reviews
8.4/10
Very Good
99 reviews

- Cleanliness8.5
- Amenities8.1
- Location8.4
- Service8.4
Average for similar properties in Vienna

AI Summary
The accommodation provides diverse breakfast choices and is conveniently located near the city center and major attractions. Guests appreciate the friendly and professional staff and the cleanliness of the spacious rooms.

Stanley The Travel Man
September 10, 2025
It is hard to find a reasonable priced hotel in Vienna. If you want to stay in the old city, you have to pay double the price of this hotel or more. This hotel is near Tram line # 2 about 5 minutes away. You can buy ticket online so this location is a compromise between price and location. You pay a less in return for staying a bit away from the center of the city across the river. The hotel is situated in a jewish neighborhood. I arrived on Friday and orthodox jews were out in force making me felt like I was in Jerusalem or New Year but there were also a mix of women wearing veils.
The hotel breakfast is expensive but in the room free coffee and tea were available free of charge. It has a small desk . The best is on the first floor there is a microwave oven . I used it everyday . I love it.
I stayed in Room 306 and my room shared a wall with the elevator shaft. I requested a room farthest away from the elevator when I reserved it but on arrival , the staff just said ‘ we didn’t receive any complains from anyone. If you have issue, we will try to change your room ‘ which I didn’t really like the answer because everyone has different tolerance for noise. Although I have to admit that the room has no noise from the elevator. It was in general fairly quiet.
The negative maybe is I hear trams passing by every few minutes. It is not annoyingly loud but noticeable so you don’t focus on your mind on the noise, you will be fine. Also there is only one elevator. The other end of the building also has
The staff was very nice. I think this is a decent hotel but I like the one that I stayed in right before which offered breakfast , much closer to the city center without crossing the river and more restaurants choices as it is very close to the pedestrian zone which has a Billa Market. ( Can I mention that the name of the other hotel is called Jaz in the City ?)

Guest User
June 20, 2025
The hotel is in a good location, it takes about 10 minutes to walk to the central attractions, and it is also convenient to the subway station. The disadvantage is that the sound insulation is average, and I often hear the police car at night
Original TextTranslation provided by Google

Bobo1956@
May 30, 2025
The room was too warm to sleep, even though it was 18 degrees outside. We were given a fan, which cooled it down somewhat. The parking garage is also too expensive: €25 per night for guests is excessive. €15 is a reasonable rate.
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Architect Edits
May 25, 2025
The host was rude in his texts. We didn’t meet in person though

Darren Chieng
May 20, 2025
Again, decided to extended our trip and staying in the same hotel in Vienna before travel back to Germany. Location and price wise is pretty much valuable to stay there and super convenient.

Guest User
May 18, 2025
The room was very clean and the front desk service was great! It is very close to the city center and very convenient to go anywhere. Very suitable for travel!
Original TextTranslation provided by Google

Yankee Mike
May 13, 2025
Rooms have only open wardrobe and so small. Also a/c doesnt heating function. Especially at night, it was so cold. When I asked for heating, hotel staff said that next day can solve this :(

Guest User
April 22, 2025
The breakfast is quite limited. The location is good. The room is not big
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Services & Amenities
Most popular amenities
Private parking
Additional charge
24-hour front desk
Luggage storage
Restaurant
Conference room
Additional charge
Wake-up call
Wi-Fi in public areas
Free

Restaurant

Conference room
Restaurant
Roter Salon
Style: Buffet
Cuisine: American
Open for: Breakfast
Business hours: [Sat - Sun] 07:00-10:30,[Mon - Fri] 06:30-10:00
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €25.00 (approx. NZD 49.25) Daily. Reservation not possible
Private parking
Additional charge
Front desk services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Tour and ticket booking service
Languages spoken
English
Hungarian
Turkish
French
Italian
German
Food & drink
Snack bar
Halal meals provided
Off-site
Room service
Public areas
Elevator
Ventilation system
No smoking in public areas
Non-smoking floor
Cleaning services
Laundry service (off-site)
Business services
Coworking spaces
Conference room
Additional charge
Fax/copying service
Additional charge
Accessibility
Stair-free main entrance
Accessible rooms available
Safety & security
First aid room
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Intruder alarm
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 07:00-10:30 Open
Age | Fee |
---|---|
Children 11 years old and under | Free |
Children 12–17 years old | €25.00 (approx. NZD 49.25) per person |
Adult | Buffet:€25.00 (approx. NZD 49.25) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is €50.00 (approx. NZD 98.49) per night.
Deposit Payment MethodsThis property accepts cash and credit cards
Deposit RefundThe deposit will be returned to the original account of payment .
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats, other pets (contact the property for details)
Fee: €9.00 (approx. NZD 17.73) per pet per day
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1992
- Renovated: 2024
- Number of Rooms: 123
Phone:+43-1213130
Email:H1568@accor.com
Welcome to Hotel Mercure Wien City. Our tranquil, renovated 4-star hotel combines the art and craftsmanship of the early 20th century Vienna Workshop for a blend of timeless style and modern comfort. The 123 rooms offer first-class amenities and sophisticated design. Start your day with our rich breakfast buffet of regional options and unwind with fine Austrian wines in our welcoming 24-hour bar.
Frequently Asked Questions
What is the cancellation policy for Hotel Mercure Wien City?
The cancellation policy for Hotel Mercure Wien City varies depending on the type of room and booking conditions.What is the cancellation policy for Hotel Mercure Wien City?
What are the check-in and check-out times at Hotel Mercure Wien City?
Standard check-in time at Hotel Mercure Wien City is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Hotel Mercure Wien City?
Does Hotel Mercure Wien City provide breakfast?
Yes, Breakfast is offered at Hotel Mercure Wien City. Breakfast option(s): American. Does Hotel Mercure Wien City provide breakfast?
Can I bring my pet inside the Hotel Mercure Wien City?
Pets are allowed on request at Hotel Mercure Wien City. Charges may be applicable.Can I bring my pet inside the Hotel Mercure Wien City?
Is there a restaurant at Hotel Mercure Wien City?
Yes, Hotel Mercure Wien City offers on-site dining. You can enjoy a variety of American dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at Hotel Mercure Wien City?
How far is the Hotel Mercure Wien City from the closest airport?
The closest airport is Vienna International Airport, and it is about 20 mins from hotel by car (18.8 km).How far is the Hotel Mercure Wien City from the closest airport?
Is airport shuttle service offered by Hotel Mercure Wien City ?
No, the Hotel Mercure Wien City doesn't offer airport transfer services.Is airport shuttle service offered by Hotel Mercure Wien City ?
About This Property
Nearest Airport | Vienna Airport |
---|---|
Distance to Airport | 19.22KM |
Nearest Train Station | Praterstern |
Distance to Train Station | 1.45KM |
Nearest Subway Station | Schwedenplatz |
Distance to Subway Station | 0.62KM |
Average Price From | NZD392 |
Hotel Star Rating | 4 |