To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.2
Cleanliness4.6
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All reviews(53)
Positive reviews(51)
Reviews with photos/video(10)
Great location(17)
Awesome rooms(12)
Friendly staff(12)
Awesome stay(11)
Clean and tidy(10)
Negative reviews(2)
Lin wah john
Plaza Executive King Room
Stayed in May 2024
Couples
11 review
3.2/5
Posted on Jun 9, 2024
Check in was not easy and can be more friendly , seems like you shouldn’t book through other agent rather than their official platform. You will not entitle any benefit with your Status level.
Breakfast was lousy at the lounge, food wasn’t fresh, its more for display then consumption, 2 out of 4 days get upset stomach. Snack in happy hour also very low quality, I would say the worst lounge I ever been. One good thing, staff at lounge are friendly and nice.
Rooms quality ok, spaces and clean, but the old small sofa with dated marks and dirty.
Also be aware the shower water, temperature keeps changing and I almost get burnt, when my wife was flush the toilet, it shouldn’t happen in a five star hotel.
Amr
Plaza Executive Twin Room
Stayed in May 2024
Family
160 review
5.0/5
Outstanding
Posted on Jun 17, 2024
Fantastic hotel will come again soon thanks much!! Appreciate the great service
Ali.ganj
Twin Room
Stayed in Dec 2024
Business travelers
30 review
4.5/5
Great
Posted on Jan 24, 2025
Goood i like it
Ritesh
King Plaza Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 1, 2024
Great location good service
Anonymous User
King Room
Stayed in Dec 2022
Couples
32 review
5.0/5
Outstanding
Posted on Jan 30, 2023
Near to metro line. However I felt that the amenities in the room were minimal, there were no tooth brushes, towels were not changed although we placed it in the tub
Kaiwen
King Plaza Room
Stayed in May 2024
Family
2 review
4.0/5
Very Good
Posted on Jun 23, 2024
Recommended!
Tayebeh Ourtani
King Room
Stayed in Mar 2024
Travel with friends
6 review
3.0/5
Posted on Apr 7, 2024
Very basic
Guest User
King Corner Room
Stayed in May 2023
Family
5 review
4.5/5
Great
Posted on Jun 13, 2023
Thanks
WangSteven
King Room
Stayed in Feb 2022
Travel with friends
6 review
4.7/5
Amazing
Posted on Mar 19, 2022
Great service and clean rooms
Guest User
Accessible King Room
Stayed in Jan 2025
Solo travelers
14 review
4.5/5
Great
Posted on Feb 12, 2025
The room is big and clean. The bath towels are not very clean. No one helps with the luggage, but the service is OK. The restaurant was under renovation for two days, and I could always hear noise in my room. The hotel sent me something every day. A fruit plate was sent on the first day, and a cake was sent on the second day.
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Anonymous User
King Room
Stayed in Dec 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 19, 2025
Great, convenient location to everywhere
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Miss Ten Ten
King Room
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Oct 11, 2024
The first stop of our honeymoon trip was Vienna. The place we chose was quite convenient. Turn right and you will see the tram station. There is a bus from the airport to nearby places. The front desk was very nice. They gave us a travel brochure and asked us if we needed help with our luggage.
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Emir
King Room
Stayed in Aug 2024
Solo travelers
9 review
4.2/5
Very Good
Posted on Sep 16, 2024
Clean Hotel is very big, there is no hotel pool, breakfast is paid, location is nice, staff is very good, I recommend it to everyone.
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6/7
Heshuitiaowu
Accessible Twin Room
Stayed in Jan 2025
Family
3 review
5.0/5
Outstanding
Posted on Feb 3, 2025
Arrived two hours early, arranged to check in in advance, the room was clean and comfortable, the emergency bell was pulled by mistake, the service staff came to ask in time, thumbs up 👍
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Anonymous User
King Plaza Room
Stayed in Jun 2024
Solo travelers
43 review
5.0/5
Outstanding
Posted on Oct 5, 2024
This is the hotel I stayed in before the 19 pandemic. The hotel is located in the center of Vienna with convenient transportation. However, this time I was given a room facing the road and the bus downstairs was a bit noisy.