Hotel Gilbert

The accommodation provides clean, renovated rooms with comfortable beds and friendly staff. It offers a great gym, delicious breakfast, and ideal location near the metro and museum quarter.

What a great hotel! We read about this in Rick Steves' book. We were concerned about the neighborhood, how far it might be from the main tourist sights since we hadn't been in Wien before, but this was not an issue. Tram and subway stops were just a block or two away, and much of Wien is quite walkable anyway, and one of the greatest places to see in the whole city, the Kunst museum, is about a 10 minute walk. One of the best restaurants we found, the Glacis Beisl (also a RS pick), is a block away. The front desk staff was so friendly and made us feel right at home from the minute we walked in. The place has sort of an industrial chic vibe to it, with a beautiful restaurant area (where buffet breakfast is served), and a very nice seating area in the mezzanine above it, and ultra mod picture art on the walls by the elevator (very fun stuff). An evening drink at the restaurant bar was part of the room price, and a nice touch. Our room was excellent. Very cool, good A/C, very quiet, and every thing was clean and fresh. Mattress was super comfortable, not too hard, not too soft. Bathroom was fine, plenty of hot water, and tap water was excellent to drink. As other reviewers have noted, some of the rooms (like ours) were down this really dark hallway with a door separating it from the main hallway, and this seemed a bit weird, but we never felt unsafe. It was also a bit of a meander to the elevators, but you have to use your room key to operate the elevator and we felt that provided a good layer of security you don't often get in hotels. The breakfast was great. All the usual hot and cold items you'd expect on a really top quality breakfast buffet. They had a pan of pre-fried eggs that didn't look too appealing, but the scramble was good, and you could get custom made eggs for a slight upcharge. The price for the room was a good bit less than hotels in the most popular tourist areas nearby, so we felt this place was an excellent value, and again, the staff here is so personable and helpful, we highly recommend the Gilbert.

We spent two nights at Hotel Gilbert in April and thoroughly enjoyed our stay. What impressed us most was the exceptionally helpful and genuinely warm-hearted staff, who took care of us with an authenticity that is rare to find. We slept wonderfully and especially appreciated the sauna — it was a real treat that it was available all day, allowing me to enjoy quiet moments of relaxation on my own, twice. The bicycles were fantastic, and the neighborhood is simply wonderful. I was able to ride to my yoga class after enjoying a delightful breakfast with my husband. Speaking of which, the breakfast was outstanding — with many organic options, lovely teas, and a warm, inviting atmosphere. Hotel Gilbert has truly succeeded in creating a vibrant and welcoming urban retreat. Thank you so much for such a memorable stay. P.S. We were also touched by the thoughtful gesture of being contacted when my husband forgot something in the room — it was sent back to us immediately. Just wonderful!