Ryan Kim05
December 22, 2024
Very unfriendly, messy, and chaotic in various ways. When I came inside the hotel lobby to do check in, check in lady was calling despite her notice that guests came inside, yet didn't talk until I mentioned about check in. Inside the room, I could clearly visualize hair on bed, bug inside the room, not able to close the toilet door properly, and et cetera. Regardless of the great location, to prevent anyone from experiencing chaotic time, I strongly recommend paying a little bit more and booking other hotels nearby.
Plus, when we had to check out, there was another lady at the counter, and she asked why we had this room key we had. It turns out to be that my room is meant to be on the fifth floor and the lady last night gave us the wrong key, thus there were two other guests who were meant to have my room ended up sleeping at the floor in hotel lobby. I have stayed at hundreds of different hotels around the world, and i have never seen such an unprofessional hotel like this.