Hotel Tabor Rooms

All was brilliant!!!

My overall experience with this hotel was quite unpleasant. We made a reservation through Booking, opting to pay upon arrival. However, despite the hotel having a 24/7 reception, the confirmation email stated a check-in deadline of midnight. Unfortunately, our flight was delayed, and our attempts to contact the hotel were in vain as the phone rang endlessly without any response or voicemail. Upon reaching Vienna, we were shocked to find that although our Booking reservation was intact, someone on the hotel's end had inexplicably canceled it during the day shift. Consequently, the hotel was unprepared for our arrival. Fortunately, the night shift receptionist managed to find us a room, albeit at a higher rate than the one we had booked on ***********. Nevertheless, the situation didn't improve as we encountered further issues. One of the available rooms was locked and inaccessible, while the second one had a broken window. Given our urgent need for accommodation, we reluctantly settled for the latter, with the promise from the receptionist that we would be relocated the following day when other rooms became available. The room change did occur, but it was a bit delayed, and we had to wait until the afternoon for it to happen, while being asked to vacate the old room in the morning. Regarding the room conditions, we were aware that it was a budget hotel, so our expectations were not high. The rooms were reasonably spacious, but the condition of the walls with peeling paint, damaged electrical outlets, and some dirt here and there left much to be desired. Furthermore, on the last day of our stay, the main light in the room was non-functional (presumably due to a burnt-out bulb), and rather than requesting a repair, we made do with using our phone torches. One puzzling hotel policy required guests to leave their room keys at the reception whenever they went out and retrieve them upon their return. Unfortunately, the receptionists were hardly ever present, and a sign stating "A receptionist will soon be here" was merely wishful thinking. This resulted in long lines of frustrated guests at night, unable to access their room keys or contact the receptionist due to the lack of a phone number or bell. Strangely enough, there were instances when the keys were left unattended on the counter, making them accessible to anyone, whether they were legitimate guests or potential thieves. This lack of security was concerning and added to the overall negative experience. On a positive note, the hotel's location was convenient, with easy access to the metro within a 5-minute walk and St. Stephen's Cathedral reachable within 10 to 15 minutes on foot.

This is a perfect location for this budget hotel. 15 mins walk from centre of downtown. Park park for a full day €25/day just 2 mins drive away from your room. Room is basic but very clean. Staff very helpful and friendly so nothing to complain about. We will return