Hampton by Hilton Vienna City West

I choose Hilton brand for service but highly disappointed. I think you should learn from your Indian Hilton chain how well they treat their customers. Service is crime in Europe. No room service no matter how much u pay for your booking. Right from carrying your luggage. In India we focus on service n customer satisfaction right from category 1 Hotel. Indian hotel industry should stop providing and service to people visiting from Europe.

Cleanliness 9.5 Location 9.0 Service quality 8.7 Room quality and comfort 9.0 Facilities 8.5 Value for money 9.0 Free WiFi 9.0 I saw the hotel at the exit of Längenfeldgasse subway station. It takes about 4 minutes to walk to the hotel. It only takes 20 minutes to take the subway to the city center. The transportation is very convenient. There are restaurants and supermarkets nearby. The continental breakfast buffet is not too many, but it is enough to eat and delicious; the hotel room is about 97% new, with a large double bed. Although the room is not big, it can accommodate 2 24-inch suitcases; there are small tables, long seats, 55-inch TVs, electric kettles, hangers and small safes, etc., but there is no small refrigerator, which is not very convenient. There are enough power sockets, the sheets and quilts are white, clean and comfortable, the central air conditioner is cold and quiet, and the WIFI speed is fast. The toilet and bathroom are separated into dry and wet areas, and there is a standing bathtub. The tap water is clear and can be boiled for drinking. The toilet is clean and drains quickly. The hot water in the shower is OK. This hotel is cost-effective and I will consider it again when I come to Vienna.