Top 5-Star Hotels in Victoria

In Victoria for a conference. The Empress was a most convenient spot to stay. The hotel is simply beautiful with a most excellent location downtown. The staff is very professional white being friendly. The site is very clean, with classic decor. To reach my room on the 7th floor, I had to take two elevators, (or one elevator and a set of stays). The room was large, very comfortable, with all necessary amenities, including fridge and Keurig. The gym, open 24 hours/day) has good equipment, but they had no wipes to clean the machines after use. They have a lovely pool, which I did not use. I

My husband and I have been visiting the Oak Bay Resort for many years, even when it was the older hotel! It is our haven and happy place.We come yearly, and perhaps twice a year when we can. The staff are very welcoming, and highly professional. The hotel itself is gorgeous, and placed in one of the most magnificent Ocean settings. Delicious food is served in the Snug Pub, as well as Faro’s ,who have recently added some wonderful new items to their pizza menu.And the mineral bath and spa overlooking the ocean is a great asset and one of our favourite spots. The hotel rooms are very spacious with big soaker tubs, and dreamy pillows and bedding. There are wonderful walks from the hotel . Within about 30 minutes you can be strolling along Willows Beach, or shopping in the delightful Oak Bay or Estevan Villages. What a great treat to go here!

I had another great stay here. The valet was super friendly and helpful, and check in was a breeze. Front desk agent was very sweet. My room was clean and comfortable and I had a really nice view. This is my new go to hotel in Victoria. I also love that there’s a Starbucks in the lobby.

There were no amenities such as slippers and toothbrushes. Dishes, glasses, detergent, etc. will make you feel comfortable even during your long stay. There is also a stove, microwave, refrigerator, and oven. The room was large and had a table and closet, so it was spacious enough for multiple people to use. It was about a 10 minute walk from the bus stop to the ferry port, and there were no hills and access was good.

The location is very close to Inner Harbour so it is very convenient. There is a direct bus from ferry terminal to the hotel nearby. Just walk less than 5 minutes will reach the hotel. Bus number 75 and cost CA 2.5 per head. It takes about an hour.

I have stayed here twice. The price/performance ratio is quite good. The room size is suitable and it is not crowded for a family of three. The food in the hotel's own restaurant is quite good and the environment is nice. It is also a good experience to sit by the window and eat while watching the scenery on the road.

We were traveling with our three granddaughters for a graduation High Tea adventure. We picked Victoria BC and the Delta Marriott and we’re very pleased. Our Black Ball ferry delivered us to Victoria before check in and the desk clerk had rooms for us. The water taxi from the ferry port/Empress stop took us right to the Delta stop with all our luggage. The Rooms were comfortable, the Club Room worked out well for our large party and the server in the bar on the evening of June 29 has the best customer service. Taxis were ordered, directions happened, what a great visit to Victoria BC

This hotel is the most detailed hotel I have stayed in Canada! The location is on the pedestrian street, the decoration is exquisite, the bath is full of L’Occitane, and there are two pairs of slippers! Loved, coffee is also a very good brand. Next time I go to Victoria, I will never look at any other hotels. The five-star praise is definitely worthy of it.

We stayed in the Laurel wing of the hotel in a ”partial” harbour view room with a standing balcony. Although 2 small chairs could be put on the balcony to make it more user friendly there is no patio furniture. The view was very nice & the room was clean. However, the laurel wing is certainly looking it's age. Worn & damaged baseboards in the hallways, worn carpet & the decor & furniture in the rooms are outdated. Some maintenance of the lighting & drains were needed. Shower/tub was small, cramped & dark. There is a small mini fridge & a Nespresso maker (for very small cups of coffee) but no microwave. The room was supposed to have a kettle but we had to ask for one as none was in the room. Our bed was comfortable. Housekeeping is only every 2 days & we were told that when we checked in. We didn't ask for an adjoining room & weren't told we had one. We don't care for these types of rooms due to noise. And noise there was. Lots of noise. Kids running in the hallways like it was a race track, people talking loudly, slamming doors, etc. If we wanted a slightly better room with more of a harbour view or a balcony with furniture we would have had to pay substantially more money. Everything seemed to be an additional cost at this hotel. Only water from a dispenser was free. Even a piece of fruit had a cost. The restaurant looked very nice & there is a wonderful patio area attached to it. However, prices were outrageous which prevented us from eating there. A small burger with no side was $20. There is no coffee shop to get a take out coffee or small meal. There are a few food & drink items at a kiosk by the desk that you pay for. There is a pathway that you can walk to Fisherman's Wharf & also to the downtown. Both were wonderful to walk on. It is a short walk to downtown as the hotel is outside of the main part. The staff were friendly & helpful. However we were told nothing about the amenities of the hotel when we checked in such as how to connect to wifi, where the pool was, that there is a sitting area outside the conference rooms, etc. It was on our bucket list to stay at this hotel for years. We finally took a big breath & decided to pay the price which in my opinion is too high for what you get. Because of that, regretfully we won't likely return.

I went to Victoria with my friends, mainly because it is cost-effective. It is four or five kilometers away from the provincial government and Chinatown. The hotel has breakfast for an additional fee. There is no place to have breakfast around, so you need to drive nearby to eat. We are driving out to play, so it does not affect , still quite satisfied