Verona Cittadella Hotels

Настолько уютное место, такая приятная и комфортная энергетика! Я просто в восторге! Очень хорошо прошло заселение, очень красивый ремонт! Чайник, кофе, чай, сливки, вода. В ванной очень красиво и удобно! Очень мягкий матрас и удобные подушки. Завтрак заслуживает отдельной похвалы! Очень все вкусно и невероятно продумано до мелочей! Я в восторге! Обязательно рекомендую это место и обязательно вернусь если буду в Вероне!!

Прекрасный отель в самом центре. Замечательный персонал. Все чисто, уютно. Понравилось!

Very beautiful Italian double-storey mansion apartment, great location! The room has a beautiful view and the facilities are very good! The rooftop view upstairs is excellent 💕💕💕💕

The hotel is located in a unique location, 5 minutes walk from the Bra Square and the summer sand. The very comfortable room, breakfast, good and varied, is made in the hotel just in front of the front rack.

臨時定的，酒店位置很好，乾淨整潔很寬敞，含免費早餐，早餐在馬路對面的咖啡館，包含一個可頌、一個迷你三明治、一杯果汁、一杯咖啡。 服務人員面無表情，態度比較冷漠，倒是很專業，該交代的都認真説明。好在不太需要打交道。

Innanzitutto la doccia era sporca, non c’era acqua nel frigo e siamo morti di sete perché non ce l’aspettavamo e il giorno dopo abbiamo dovuto comprarne molta. Le capsule del caffè pochissime rispetto alle notti in cui dovevamo stare. Poi abbiamo pagato 30€ in più e il proprietario ha detto che era colpa della piattaforma, ma sembra strano.

I was skeptical reading previous reviews but decided to give it a try for one night during my business trip as I’m an IHG member. Having experienced staying at 5 different hotels in this city — most of them within walking distance on Corso Porta Nuova (main street leading from the train station to many main attractions) — I can say that Indigo was among one of my top 2 choices. The room I stayed in was tastefully decorated — the headboard of the bed immediately attracted attention, striking but elegant, with paintings seemingly telling romantic tales of the city’s history; open wardrobe was clever as it made the room seem spacious while leaving plenty of space for hanging clothes and jackets especially on a rainy day. The balcony was a super nice touch and was my favorite to come back to in the evening with a view of charming Verona at night watching people and cars passing by. Two chairs, a coffee table with blankets and a little bit of floral decorations. I spent a fair bit of time despite the cold and rain, soaking in the beautiful images which were among the most special memories I’d carry with me from this trip. Check-in was super efficient. Anna at the reception was an absolute joy to meet and interact with. She’s super kind, thoughtful and professional in helping me with storing my suitcase as I was in a rush to catch my train to a nearby city on a rainy day; she gave clear, accurate info helping me to go to the train station within 10mins; and on the next day, kindly offered recommendations for cafes. Her passion and enthusiasm and friendliness is above and beyond many of her peers. Her genuine smile stands out from others who might be just trying to get their job done. You can tell Anna is truly exceptional and a wonderful ambassador for Hotel Indigo. Keep up the good work! Breakfast service was super efficient, friendly, attentive. The professional and thoughtful gentleman offered multiple times coffee, tea, orange juice, etc, making sure each guest had everything needed for a good start of the day, quickly clearing dishes while guests stepped away - perfectly seamless. Truly outstanding attention to details. The restaurant offered a good variety of food choices: raw veggies are rare in hotel breakfast buffet but here they did so that was a plus in my book. Fresh fruits, muesli, (no sugar-added) yogurt and scrambled eggs were my go-to. Although I didn’t eat pastries or bread or drink Prosecco for breakfast, if that’s something you like then you’d be pleased to know they offered plenty to satisfy different tastes. The only thing that prevented Indigo from making my No. 1 choice in Verona was the shower. I requested specifically for a shower because from the photos shared by other travelers and reviews many commented that the bath look dated and needed update. I personally do not take baths in hotels so having a new, good water pressure shower with fast efficient drain would be way more important. They did honor my request with a standup shower corner stall. However, the square-shaped shower stall area was so small that my elbows (I’m petite size female) kept knocking on the glass doors. I believe they’re scheduled for major renovation in Jan-Feb 2024 so it’d be interesting to see if they remodel the bathrooms and showers.

Location awesome, walking distance to town. All in all, nothing to complain about. Everything went well. Room was clean, large and the private bathroom - though not ensuite, was great . Communication also clear and fuss free via whatsapp with the propriétaire.

It is not badly located, next to the station and the historical center, in the room is clean, there is all necessary, fresh repair, friendly staff. What can be improved: The automatic registration system does not work perfectly (just after its passing did not come a message to the mail, came a couple of hours later, and the girl administrator arrived in 5 minutes, so it was not necessary to wait). Hotel recommends if you are in Veronica, I am pleased to stop again:)

No words to say really and the fact that the guy who was resptionist told me this is not my responsibility and I am not a waiter to bring blankets for you was anoteher level. I really like to discuss this with their manager because I've been to that hotel before and I aimed to go again but I don't think so anymore. Not me and my family! The receptionist was not professional and they expected me to go to their other building to collect the blankets that they did not provide! They were rude that they wanted to get to my room with out prior permission from me to check if the room actually has blankets or not!!!! They did not trust my words as a guest!!! this was so not respectful and of course I did not let them in to the room at 11 pm while my parents are sleeping and told them to check the room while I am checking out in the morning!! OMG I was waiting for blanket since 12 pm!!!! And they said you should come and collect it because we don't have staff!!!! a 4 star hotel! And once I went there they actually had 2 staff!