Cristy Gaby
October 7, 2024
Hello, I made the reservation through this medium and the receptionist told us that it was not paid, she charged another card of my husband, I showed her the confirmation that Trip sent me with online prepayment and it still said no and that if it was paid they would refund us, it's been more than 1 week and they haven't refunded the charge, please help us clarify this situation.
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