Emporio Veracruz
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1 night
1 room, 2 adults, 0 children
All properties in Veracruz
Emporio Veracruz
Paseo Insurgentes Veracruzanos del Malecón 244, Veracruz, 91700, Mexico
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Highlights
Delicious breakfast
Lots to do
Top local pick
Ideal location
Excellent serviceShow more
Amenities
Indoor swimming pool
Outdoor swimming pool
Hot springs
Sauna
Spa
Massage room
Gym
Public parkingFree
All amenities
Property Description
A stay at Emporio Veracruz Hotel places you in the heart of Veracruz, just a 5-minute walk from Veracruz Harbour and within a 5-minute drive of Veracruz Aquarium. This family-friendly hotel is 5.2 mi (8.4 km) from Plaza Las Americas Shopping Mall and 5.6 mi (9.1 km) from Mocambo Beach.
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8.7/10
Cleanliness8.7
Amenities8.6
Location9.0
Service8.5
All 105 reviews
Surroundings
Landmarks: Malecón Veracruz Puerto
(<100m)
Landmarks: Faro Venustiano Carranza
(<100m)
Landmarks: Gran Plaza del Malecón
(<100m)
Landmarks: Letras de Veracruz
(<100m)
Landmarks: San Juan de Ulua
(220m)
Landmarks: Artisan market
(240m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Privilege King Suite
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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6
Superior King Room with Ocean View
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
4
Super Saver
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Shampoo
Check Availability
5
Superior Room, 2 Double Beds
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Superior Room, 2 Double Beds, Ocean View
2 Double bed
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
11
Privilege Double Room
2 Double bed
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Superior King Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
Hide Room Types
Guest Reviews
8.7/10
Very Good
105 reviews
- Cleanliness8.7
- Amenities8.6
- Location9.0
- Service8.5
Average for similar properties in Veracruz
Review summary
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Service Quality: Users consistently praised the friendly and attentive service, with multiple mentions of staff helpfulness and positive interactions, though some noted inconsistencies in support during check-in on July 31.(based on 2 reviews)
pablo
June 21, 2025
Sin agua caliente, las camas comodas, puerta del baño dañada y hace mucho ruido, no nos dieron toallas, tuvimos que llamar a recepción
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Guest User
June 9, 2025
El servicio malo para el costo del hotel… no contestaban el teléfono.
La comida del servicio al cuarto muy simple y muy cara.
El servicio de la alberca no funcionaba.
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Evaristo Luna
May 19, 2025
Limpieza, amabilidad, servicio y alimentos excelentes.
Feliz mi estancia.
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GonzalezRoberto
August 7, 2023
ATTENTION AND SERVICE OF EMPLOYEES IS GOOD, BUT ACCORDING TO ITS POSSIBILITIES, BECAUSE THE HOTEL DOES NOT PROVIDE UPDATES OF SERVICES, LACK OF SUPPLIES, MATERIALS ETC.
I HAVE BEEN STAYING IN THE HOTEL FOR MANY YEARS AND EVERY TIME, THE EXPERIENCE IS WORSE
IT WILL NOT BE MY FIRST CHOICE FOR NEXT VISITS IN VERACRUZ
*** I ARRIVED AT THE HOTEL JULY 31, NOBODY HELPED ME WITH PARKING, LUGGAGE, GENERAL CARE, EVEN THOUGH THE POLICE SAID THAT THEY HAD ALREADY SPOKEN TO THEM TO HELP, ALSO AT THE RECEPTION THEY SAID THAT THEY HAD ALREADY RUN TO THE VALET PARKING... "AND DO IT AS YOU CAN"
I DID NOT CONSUME FOOD IN RESTAURANTS, BECAUSE THE COST WAS VERY HIGH COMPARED TO THE SERVICE AND QUALITY
LIC. ROBERTO GONZALEZ-NEGRETE
2222 122 155
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Guest User
July 23, 2025
Experience has always been excellent. Staff is amazing every time I visit. Jose and excellent employee helps above and beyond. Even before I arrive i can contact Jose and he will help with any questions or issues I might have. Excellent place and staff.
Guest User
July 6, 2025
El hotel está muy céntrico, a una cuadra del muelle y también a una cuadra del cafe más turístico. Las habitaciones están bien equipadas y limpias. Hay taxis disponibles en la esquina. Es una buena opción si se busca turistear en esa zona céntrica.
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Guest User
June 22, 2025
We were happy with the rooms which were clean and comfortable.They have a decent pool area and my room had a good harbour view and very quiet ACs. While the food in the restaurant was ok the.service was poor. Dishes were missed and drinks delivered haphazardly, sometimes after we finished eating. You are better off dining out or snacking at the bar.
Guest User
June 22, 2025
Tuve una experiencia increíble en el Hotel Emporio. Desde el primer momento, el servicio fue excepcional y cada detalle superó mis expectativas. Me gustaría felicitar especialmente a Loreleyd, quien forma parte del equipo de atención al cliente, por su amabilidad, calidez y profesionalismo, brindó un servicio al cliente extraordinario. Su amabilidad, atención y profesionalismo marcaron una gran diferencia en mi estancia. ¡Gracias por hacerla tan especial!
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Services & Amenities
Most Popular Amenities
Indoor swimming pool
Outdoor swimming pool
Hot springs
Additional charge
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Public parking
Free
24-hour front desk
Luggage storage
Bar
Restaurant
Taxi booking service
Car rentals
Currency exchange
Conference room
Additional charge
Business center
Multi-function room
Playground
Childcare service
Additional charge
Wake-up call
Indoor swimming pool
Outdoor swimming pool
Hot springs
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Valet parking
Additional charge
Transportation
Car rentals
Shuttle service
Additional charge
Taxi booking service
Front Desk Services
24-hour front desk
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
Spanish
Food & Drink
Snack bar
Convenience store/kiosk
Bar
Room service
Health & Wellness
Spa
Additional charge
Gym
Massage room
Sauna
Additional charge
Public baths
Mountain biking
Off-site
Hot springs
Additional charge
Activities
Eco tours
Off-site
Public Areas
No smoking in public areas
ATM
Elevator
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for Children
Playground
Childcare service
Additional charge
Children's meals available
Business Services
Postal service
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Accessibility
Stair-free main entrance
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 13:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | MXN$191.41 (approx. PHP 589.48) per person |
Adult | Buffet:MXN$344.53 (approx. PHP 1,061.04) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1952
- Number of Rooms: 132
A stay at Emporio Veracruz Hotel places you in the heart of Veracruz, just a 5-minute walk from Veracruz Harbour and within a 5-minute drive of Veracruz Aquarium. This family-friendly hotel is 5.2 mi (8.4 km) from Plaza Las Americas Shopping Mall and 5.6 mi (9.1 km) from Mocambo Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. Additional features at this hotel include wireless internet access (surcharge), gift shops/newsstands, and wedding services.
Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and express check-out. Planning an event in Veracruz? This hotel has 1787 square feet (166 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 223 guestrooms featuring minibars and DVD players. Rooms have private balconies. 32-inch plasma televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Private bathrooms with showers feature bidets and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. Additional features at this hotel include wireless internet access (surcharge), gift shops/newsstands, and wedding services.
Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and express check-out. Planning an event in Veracruz? This hotel has 1787 square feet (166 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 223 guestrooms featuring minibars and DVD players. Rooms have private balconies. 32-inch plasma televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Private bathrooms with showers feature bidets and hair dryers.
Frequently Asked Questions
What is the cancellation policy for Emporio Veracruz?
The cancellation policy for Emporio Veracruz varies depending on the type of room and booking conditions.What is the cancellation policy for Emporio Veracruz?
What are the check-in and check-out times at Emporio Veracruz?
Standard check-in time at Emporio Veracruz is 15:00 and check-out time is 13:00.What are the check-in and check-out times at Emporio Veracruz?
What amenities and services are available at Emporio Veracruz ?
Emporio Veracruz offer top amenities and services include Shuttle service.What amenities and services are available at Emporio Veracruz ?
Can I bring my pet inside the Emporio Veracruz?
As much as we love pets, unfortunately, we are unable to accommodate them in Emporio Veracruz.Can I bring my pet inside the Emporio Veracruz?
About This Property
| Average Price From | PHP6921 |
|---|---|
| Hotel Star Rating | 3 |