Hotel Amba Alagi

The place smells strongly of smoke which they tried to cover up with a nauseating perfume. Everything is really dusty and looks like hasn’t been cleaned for weeks. A really loud noise of (I guess) an airco system comes from the outside, so when you open the window to try to get the smell out, the noise is too strong and it’s hard to fall asleep. I tried talking to the guy at the reception, Omar. He just sat there and refused to improve the situation. I told Omar I would open a Booking claim reporting the low cleanliness levels. Afterwards, I found out that Omar retaliated against me and told Booking that I damaged the property, which of course is an absolute lie. This is clearly a pattern: if you check the negative Google reviews for the hotel, you’ll see that Omar replies denying everything and accusing the customer of bad behaviour. Do yourself a favour and avoid this place at all costs!

Catastrophe The hotel resepsjonist was very nice and friendly but... The hotel itself looked like something that should have been closed down. The hallways had doors with half torn off door handles, a strong odour of flowery soap to the point were it was making me feel nauseous. On top of that smell it reeked of old sigarett odour. When I finally got in to the room that I had booked, I noticed that the door lock had toilet paper stuffed in the keyhole, the floor was so grimy that I couldn't walk on it without shoes, the ceiling lamp with a fan attached to it looked like it was going to fall down. The bathroom was a story of its own... The walls had black mold all over the place, there were now wall or shower curtain so when you showered, the water went all over the place. The attachment to hold the showerhead was broken, so you had to hold the shower head whilst having a shower. All in all, I do not recommend this place to anyone.