Guest User
January 5, 2025
The hotel is in a very good location, 4 minutes walk from Santa Lucia train station, which is very convenient for Venice going up and down the road. The hotel facilities are a bit old, but they are clean and tidy, and the rooms are relatively spacious. Although there is no kettle, there is free hot water and ice in the hotel lobby, which can be used at any time. The hotel's front desk and porters are warm and thoughtful. The most impressive thing is the waiter in the restaurant during breakfast, a thin and clean grandfather wearing glasses. He is the only waiter in the entire restaurant during the breakfast period. He welcomes guests, takes seats, serves dishes, and cleans up tableware. In his busy schedule, he also coaxes the crying and noisy Japanese little sister next to him from time to time and gives her a small snack. He really arranges everything clearly and properly. This is probably the most dedicated, diligent and efficient waiter I have ever seen. He is as busy as a bee and just like the king of the room with everything under his control. I hope the hotel manager can see this comment and give the grandfather a chicken leg.
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