Maxi Park Hotel & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Velingrad

Maxi Park Hotel & Spa

No.3 of Premium Hotels in Pazardzhik
30 Nikolay Hrelkov Str, Velingrad, Pazardzhik, 4600, Bulgaria
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When you stay at Maxi Park Hotel & Spa in Velingrad, you'll be in a national park, within a 5-minute drive of Kleptuza and Velingrad Museum of History. This family-friendly hotel is 11.5 mi (18.4 km) from Tsepina Fortress and 13.3 mi (21.4 km) from Lake Batak.Show More
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hotel overview picture
4.3/5Very Good·Cleanliness: 4.3
All 19 Reviews
Amenities
Sunbathing areaIndoor swimming poolHikingSaunaSpaMassage roomGymPrivate ParkingFreePriority airport pick-upCar rentals
All Amenities
Surroundings
Landmarks: Memorial - ossuary of Vela Peeva
(270m)
Landmarks: memorial plaque
(270m)
Landmarks: Krŭst
(290m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Junior Suite
8

Junior Suite

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Doorbell and phone alerts
Room Details
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Deluxe Studio
8

Deluxe Studio

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Doorbell and phone alerts
Room Details
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Premium Studio
9

Premium Studio

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Doorbell and phone alerts
Room Details
Check Availability

Guest Reviews

4.3/5
Very Good
19 reviews
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.3
Average for similar properties in Velingrad
Most Mentioned
AI Summary
The rooms offer spaciousness, comfort, and nature views. Guests appreciate the peaceful location and varied, quality breakfast included in the price.
S‍t‍e‍f‍a‍n
July 18, 2024
It was our first time. We were accommodating in a room which was outdated, not cleaned well and the air conditioning was out of order. We notified the receptionist two times and finally they suggested us to move in another room that was not the one we paid through ******* for and it has the same issue and construction work around. We did not have any choice and were sleeping with open windows over the night, the mattress was uncomfortable though. They may need to invest more in maintaining their facilities as we noticed many details not working properly in different areas. Otherwise, it is in a good location with great panoramic view.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 19, 2024
This hotel's best pints are its pools and water spas. All are nicely set up and well-maintained. There's good variety in the saunas and steam rooms, and the outdoor pool is attractive to use even in October. The room with a balcony was spacious and comfortable. It lacked a few niceties, like a good supply of water bottles in the room each day, but was big and inviting. The common spaces are odd: They are huge, dark wood rooms that seem luxurious at first glance, but the spaces are far from cozy. They seem to confuse grandeur with size. In October, with few guests, the common spaces felt very lonely. The food was not very good and we quickly found better options in Velingrad. We went for the waters and the air, and Maxi delivered on those counts.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 23, 2024
I've just spent a 4 day break (paid for 3) at the maxi spa hotel. The first impression as we walked into the hotel was great! Beautiful decor maybe a little dated but that's not unusual in Bulgaria. We had a large room which I can't fault much as I said just dated. The 4 day break cost 1.350lv (£580) half board. They say it's 5 star and it's clearly not! 5 star prices at the bar but not the service, the waiting staff are pleasant but clearly haven't done customer service, the first thing I noticed is our food when ordered was served as it was prepared! I'd finished my food before my wife's came to the table. The food was always served luke warm, even the buffet food wasn't hot enough. I may seem pretty in my comments but if you claim 5 star then it should be! The spa facilities were ok, there were 3 pools two small ones and a large one. The only thing I can fault about that is, they say no one under 12, and there was a number of children under that. I'm not anti children but when you read the website and get something else. I also couldn't get a dressing grown to fit after many requests they were all to small. When you go for a relaxing break it all comes down to the details! If you claim a high standard and charge 5 star prices guests should get that! I may try it one more time and see if it improves if not I will go elsewhere. I enjoyed our 4 day break(the pool helped that) but it was last in the small details and collectively spoiled the experience
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 16, 2024
The rooms here were amazing clean floor,clean bathroom,amazing wiew.The swimming pool was amazing (so was its temperature).The restuarant in the hotel had everything pizza,soup,ice cream and many more stuff to eat and the food was amazing.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 1, 2024
Maxi Velingrad used to be my favorite hotel for over 15 years, but not anymore. Very far away from 5 stars service and facilities. The hotel is outdated-dirty carpers, leaking bathroom, peeling off spa, half of the jacuzzis are not working, restaurant cutlery is disguising, etc. Avoid packages with dinner, because the dinner is monotonous and mostly some unrecognizable casseroles. The room I got this time was far away facing the warehouse and garbage bins. Receptionist called it “deluxe” and the price was higher than the advertisement. Their rooms are the same in the whole hotel, none is deluxe or standard. The spa is noisy. Despite the sign “kids under 12 not allowed “, kids are inside talking loudly and running between saunas.
R‍e‍h‍a
November 27, 2023
Not a lot of positive to say about this hotel. Check in was delayed more than 1 hour and was total disaster. The hotel feels old and worn. When we get the rooms there was no towels or bathrobe. There's no chance to 5 stars, i would say 2 stars maximum. Realy dont recommend this hotel at all
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 31, 2023
Old and dirty - this hotel has nothing to do with 5 Stars. The whole furniture and carpets are old and very dirty. The indoor pools are peeling off. The fitness center is basically not functionining (treadmill and cross trainer) and water is dripping from the ceiling. We had booked the highest category room in the hotel and had to change 3 rooms due to poor quality. In the first one the bath tub was peeling off and black and moldy; in the second one the air conditioning was as loud as a helicopter and not working and in the 3rd one there were blood stains on the bedding. This is when we gave up and cancelled the booking. While helping us move in between rooms the bellboy was moaning and complaining that we shall decide on a room and not make him work more while the cleaning lady was pissed when I asked her to change the missing light bulbs in the second room and slapped the door at us. Only the receptionist was nice but helpless, the customer relationship manager not managing cusotmer relationships and the hotel manager not existent which is probably why this place is falling apart. Stay away!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 20, 2023
Das Hotel entspricht nicht meine 5 Sterne Erwartungen, weil es sehr dreckig ist und einen schlechten Service hat. Alle Teppiche im Haus inkl. Zimmern und Fahrstühle sind sehr dreckig und stinken extremst! In einem Spa Hotel sollte nirgendwo Teppiche geben aufgrund des Wassers (ähnlich wie Strandhotels.) Die Einrichtung ist basic gehalten, ziemlich "Antike"! Das Hotel könnte eine Erfrischung bzw. Renovierung sehr gut ertragen. Dringende Empfehlung, dass die Kopfkissen gewechselt werden bzw. Härtere in dem Schrank zum austauschen bereit liegen. In den Zimmern kann man TV nur aus dem Bad heraus schauen, denn es ist ziemlich doof platziert - man kann weder vom Sofa noch vom Bett TV schauen. Bitte die schönen Pflanzen auf den Terrassen mal gießen. Innerhalb von drei Tagen keine einzige Reinigungskraft nirgendwo gesehen weder im spa Bereich noch im Flur. Da die Zimmer mich nicht beeindruckt hat, hoffte ich auf das Spa Bereich ... allerdings dort wars auch eine reine Enttäuschung!!! Die Fotos im Internet die man für das Hotel sieht stimmen nicht überein! Spa Bereich wurde gefühlt seit Monaten nicht gereinigt. Die Fugen zwischen die Fliesen sind dreckig, alle pools und Duschen sollten dringend gereinigt werden. Drei Tagen lang waren mehrere Wannen im Spa Bereich geschlossen aufgrund "Reinigung" .. es war niemand zu sehen aber Ok. Die Mischbatterien im Spa Bereich sind defekt. Der Ruhe Raum, wo die Saunabereich ist, sieht eher nach ******* aus mit der Einrichtung, man kann da eher sitzen als sich hinlegen. Die Massagen sind Ok allerdings bisschen überteuert. Das Restaurant - Service sehr unfreundlich!!! Das Frühstück, was bis zum 10:30 Uhr gehen soll, wird schon um 10 Uhr langsam abgeräumt und wenn man da noch frühstücken will, wird man extremst gehetzt! Die Auswahl ist sehr gering- nie im Leben Frühstück für 5 Sterne!!! Maximal 3 vllt. Im Foyer sieht man dich mit drei Koffern und anstatt sofort eine Hilfe zu kriegen, bekommst du die frage gestellt, ob du evtl. Hilfe wünschst. Service generell im hotel nicht für 5 Sterne geeignet
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Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 3 years old and under
Adding crib: Free

Breakfast
TypeContinental
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 113
When you stay at Maxi Park Hotel & Spa in Velingrad, you'll be in a national park, within a 5-minute drive of Kleptuza and Velingrad Museum of History. This family-friendly hotel is 11.5 mi (18.4 km) from Tsepina Fortress and 13.3 mi (21.4 km) from Lake Batak.

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 3 indoor swimming pools, hot springs, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and free babysitting.

Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Velingrad? This hotel has 1615 square feet (150 square meters) of space consisting of a conference center and 3 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 113 individually furnished guestrooms, featuring minibars and espresso makers. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and hair dryers.

Services & Amenities

Indoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

What is the cancellation policy for Maxi Park Hotel & Spa?

The cancellation policy for Maxi Park Hotel & Spa varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Maxi Park Hotel & Spa?

Standard check-in time at Maxi Park Hotel & Spa is 15:00 and check-out time is 12:00.

What amenities and services are available at Maxi Park Hotel & Spa ?

Maxi Park Hotel & Spa offer top amenities and services include Sunbathing area, Pool, Sauna.

Does Maxi Park Hotel & Spa provide breakfast?

Yes, Breakfast is offered at Maxi Park Hotel & Spa. Breakfast option(s): Continental. Breakfast price for Buffet:-1.00USD.

Can I bring my pet inside the Maxi Park Hotel & Spa?

As much as we love pets, unfortunately, we are unable to accommodate them in Maxi Park Hotel & Spa.

Is airport shuttle service offered by Maxi Park Hotel & Spa ?

Yes, at Maxi Park Hotel & Spa, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Average Price FromPHP12283
Hotel Star Rating5