122 Nikola Vaptsarov Str, Velingrad, Pazardzhik, 4600, Bulgaria
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Highlights
Free parking
Delicious breakfast
Lots to do
Amenities
Sunbathing area
Indoor swimming pool
Outdoor swimming pool
Sauna
Spa
Massage room
Gym
Public parkingFree
All amenities
Property Description
Located in Velingrad, Balneo Complex & Spa Aquatonik is a 1-minute drive from Kleptuza and 7 minutes from Velingrad Museum of History. This hotel is 13.2 mi (21.2 km) from Tsepina Fortress and 14.9 mi (24 km) from Lake Batak.
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8.5/10
Very Good
Cleanliness8.5
Amenities8.5
Location8.5
Service8.5
All 6 reviews
Surroundings
Landmarks: Safari Adventure Velingrad
(160m)
Landmarks: Park "Kleptuza"
(190m)
Landmarks: Lake Kleptuza
(240m)
Landmarks: Hotel “Preslav“
(240m)
Landmarks: Park Chepino
(280m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Double or Twin Room
2 Single bed or 1 King bed
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
Check Availability
2
Superior Double Room with Balcony
1 Double bed and 1 Sofa bed
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
Check Availability
2
Superior Double Room Without Balcony
1 Double bed and 1 Sofa bed
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
Check Availability
5
Deluxe Double Room
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Guest Reviews
8.5/10
Very Good
6 reviews
Cleanliness8.5
Amenities8.5
Location8.5
Service8.5
Average for similar properties in Velingrad
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 69.10). Trip Coins can be used to save instantly on room rates.
Most Mentioned
Review summary
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Spa Facilities: The hotel is praised for its exceptional spa facilities, which are clean and well-maintained. Despite a few timing issues with the spa staff, the quality of the spa is often highlighted positively.
Adelina
June 16, 2025
Located near the Kleptuza lake in Velingrad, Bulgaria, this place is perfect to visit with your adult parents - the aqua jets are designed to massage the entire body, and specifically feet, shoulders, and back, parts that need the special mineral water treatment, so the peripheral nerve system is reenergized. The local food is fresh and delicious, and the staff is very friendly.
Krasimir
April 17, 2025
Nice and beautiful place to relax
Guest User
October 19, 2024
Приятное место, отличные физиопроцедуры. Уютные и чистые номера. Отдельная благодарность работникам отеля Бенни, Симоне и Юл. Всегда готовы помочь , внимательны к отдыхающим. Можно лишь посоветовать улучшить вкусовые качества подаваемых блюд.
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Guest User
July 20, 2024
Good hotel with a good and clean spa. It's a pity that the guy who opens and close thespa is quite rude and want to close before time (one area of the spa works fron 10h to 19h and the big swimming pool from 9h to 20h). The rest of the staff is just polite, don't wait special help or smiles, but correct. The people visiting this hotel is quite old (mostly 70 and more, keep this in mind if you look for something else). Far from the city but very convenient free parking if you get there by car. If the room faces the swimming pool, it also faces the railway wich passes in front of the hotel, but there are very few trains passing by. The breakfast is quite good, with many options.
Guest User
June 24, 2023
My mother-in-law with few of her elderly friends stayed at the hotel and two of them had the money they left at the safe stolen. They have immediately reported this to the management - including the fact that initially they were not able to lock the safe, and then one of the hotel's employees they suspected brought them a key, which he apparently duplicated beforehand - but the management refused to investigate the matter and claimed there is nothing they can do about it.
Guest User
June 23, 2023
My mother-in-law with few of her elderly friends stayed at the hotel and had the money they left at the safe stolen by one of the employees of the hotel. They have reported this to the management - including the fact that initially they were not able to lock the safe, and then the employee they suspected brought them a key, which he apparently duplicated beforehand - but the management refused to investigate the matter and haven't even reported it to the police.
Guest User
November 2, 2022
there were at least 20 big bugs in the room, we called the receptionist and they told us that they couldn't do anything until the morning, there wasn't even hot water, and when I called the receptionist again, they answered me very rudely and told me what else you want. They don't even offer shampoos.
Services & Amenities
Most popular business facilities
Sunbathing area
Indoor swimming pool
Outdoor swimming pool
Sauna
Spa
Massage room
Gym
Public parking
Free
24-hour front desk
Luggage storage
Tennis court
Restaurant
Bicycle rental
Conference room
Additional charge
Playground
Childcare service
Additional charge
Wi-Fi in public areas
Free
Indoor swimming pool
Outdoor swimming pool
Spa
Restaurant
Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Shuttle service
Additional charge
Bicycle rental
Business Services
Conference room
Additional charge
Front Desk Services
24-hour front desk
Safe at front desk
Luggage storage
Languages Spoken
Russian
Bulgarian
Food & Drink
Room service
Public Areas
Elevator
Smoking area
Health & Wellness
Tennis court
Hair and beauty salon
Gym
Massage room
Sauna
Sunbathing area
Spa
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Playground
Childcare service
Additional charge
Accessibility
Accessible rooms available
Safety & Security
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age
Fee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Cash
Property Description
Number of Rooms: 95
Located in Velingrad, Balneo Complex & Spa Aquatonik is a 1-minute drive from Kleptuza and 7 minutes from Velingrad Museum of History. This hotel is 13.2 mi (21.2 km) from Tsepina Fortress and 14.9 mi (24 km) from Lake Batak.
Dip into one of the 2 indoor swimming pools or enjoy other recreational amenities including an outdoor tennis court and a sauna. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Enjoy a meal at Rastaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a business center, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 95 guestrooms featuring minibars. Complimentary wired and wireless internet access is available. Private bathrooms with bathtubs feature hair dryers and bathrobes. Conveniences include phones, as well as safes and electric kettles.
Frequently Asked Questions
What is the cancellation policy for Balneo Complex & Spa Aquatonik?
The cancellation policy for Balneo Complex & Spa Aquatonik varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Balneo Complex & Spa Aquatonik?
Standard check-in time at Balneo Complex & Spa Aquatonik is 15:00 and check-out time is 12:00.
What amenities and services are available at Balneo Complex & Spa Aquatonik ?
Balneo Complex & Spa Aquatonik offer top amenities and services include Shuttle service.
Can I bring my pet inside the Balneo Complex & Spa Aquatonik?
As much as we love pets, unfortunately, we are unable to accommodate them in Balneo Complex & Spa Aquatonik.