Hotel Sita Palace on Heritage Ghats of Benaras

Sheets were stained and not cleaned for the whole 4 days, I had to constantly ask for new towels, toilet paper, soap, water, as nothing was served automatically. Breakfast was fine - eggs and toast. I paid for laundry and they double charged me.

Good location terrible bathroom

A welcoming and scenic launching point We had an excellent stay at the hotel Sita. The staff treated us like family, from helping organize a guide to lead us to the hotel from the Main Street, to helping us schedule an all-day tour of Varanasi starting at six AM the next day with an excellent tour guide. We had arrived late at night and had not booked a tour in advance, but the hotel has a number of trusted guides and we were able to start a tour the next day at 5:30 AM. I can strongly recommend Diamond, who led us to burn famous and special out of the way locations over a two day tour. I was aware that the room and building were historic and was not expecting the same bland experience as in a new western style hotel, what I did get is a perfectly comfortable room with two large clean mattresses, and most amazingly, an unimpeded view of the River Ganges and one of the historic ghats literally at the doorstep of the hotel. The bathroom was clad in marble with a full size tub and sink. The entire room serves as a shower and is very roomy. Additionally, the food at the rooftop cafe was excellent. We enjoyed fresh lime soda, ginger chai, Indian style omelettes and more. We actually never had a need to take meals anywhere else and the rooftop view and outdoor seating were spectacular. The location in proximity to the center of historic Varanasi was excellent for visiting many of the most famous ghats, taking boat rides, shopping and getting lost (on purpose) in the timeless back alleys.

Stayed here for 3 nights and chose this hotel for its location right on the river and for its wonderful view.Unfortunately the hotel was dissapointing.and seems to be trading on the fact of its location.The room was tired looking and not maintained.the floorboards were loose and insects came out from under them and jumped over the room and bed.The room itself felt quite cramped but did have air con and a fan.The bathroom was big but the bath was old and a bit stained.It had no proper shower to it just a hand held one so you had to sit in the bath to have a shower.The front facing balcony had a fantastic view of the river and Ghats.There was a roof top restaurant in the hotel which also had wonderful views.Breakfast was basic but the food at night was cooked to order and nice. The public areas and the rooms were kept clean The manager was polite and helpful. They can arrange a taxi service to and from the airport then the taxi is met and the luggage is carried by the staff to the hotel through narrow busy lanes as it is situated in Chausatthi Ghat.The surrounding lanes are full of interesting shops and cafes.It is about 5`10 mintes walk ***** the riverside to Dashavmedha Ghat where the main boat rides set off.

Hospitality is excellent Guide Mr Rakesh and Cab driver Mr Madan and Mr Pandey and Atul are very supportive, helpful and giving guidance for our plan Excellent time spent

It was a life changing experience to have visited the holy city of Kashi. Stay at Hotel Sita was a memorable and they have the best location as it is on Chausatthi ghat. Kashi would have been incomplete without the help of our beloved guide - Mr. Diamond. A gem of a person who went out of his way to make us feel special by taking us to all temples. I highly recommend Mr. Diamond to anyone who is visiting Varanasi. Thank you Mr. Diamond for the lovely and warm experience. You will always be remembered as will my first trip to Kashi.