Hotel Sita Palace on Heritage Ghats of Benaras

Sheets were stained and not cleaned for the whole 4 days, I had to constantly ask for new towels, toilet paper, soap, water, as nothing was served automatically. Breakfast was fine - eggs and toast. I paid for laundry and they double charged me.

Good location terrible bathroom

**"Avoid This Hotel at All Costs"** The access road to the hotel is incredibly unpleasant and challenging to navigate, setting a negative tone right from the start. Unfortunately, the Maharaja room I booked fell far short of my expectations. The presence of numerous mosquitoes and tiny insects and lizards made it uncomfortable. Breakfast was a significant letdown—not just below standard, but genuinely disappointing. While dinner was passable, it was clear that the hotel was severely understaffed, which affected the overall experience. Due to unhygienic food, I suffered severe diarrhoea and fever. The sole redeeming feature was the river-facing room, which provided a lovely view. However, this minor positive does not outweigh the issues I encountered. At check-out, the behaviour of the reception staff was rude, and I was disturbed to overhear derogatory comments about the Gujarati community. In light of all these factors, I strongly advise against staying at this hotel. Seek alternatives that truly value their guests.“T

This was my second visit to Varanasi, and I had a very comfortable stay at Sita Hotel. In a city full of stairs, having an elevator was such a relief! The air conditioning worked perfectly, keeping the room cool and pleasant. Most importantly, the staff were incredibly kind and welcoming. I truly appreciated their hospitality and would love to stay here again on my next visit!

Only location is good, otherwise very very bad,lizard and mosquitoes were in the room,we booked Maharaja room,only name no facility,no cleanness, entry is very hard, they took 5star price,but it is C class guest house,i suggest don't go there,after eating there we both got diarrhoea,

By coincidence we passed by Hotel Sita on the way to the ghats. The owner's son (Saurabh) was around and handed over a business card with fixed rates on the back. I had to smile and told him that he will never be able to increase prices if he keeps on handing out these. To my surprise he agreed! ;-) We returned a week later and Saurabh remembered our previous chat. With incredible hospitality he gave us a room with a view over Ganga river in the 3rd floor for a fantastic rate as he understood that due to our long travel period we were on a budget. The room was basic with a ceiling fan, Tv, cabinet, shelf, soap / shampoo, toilet paper, white sheets and towels. There is an elevator for heavy luggage. The location of Sita Hotel is right in line with the ghats. Reachable through a quiet pedestrian zone (8 mins walk). Contact them before to send a luggage boy for a few rupees if you can't carry your suitcase from the mainroad to the hotel. From here you can explore all major ghats and take a boat to the other side. A few Sadhus are located very close on the riverside. They have a rooftop with a picturesque view over the area and they even arranged a bday cake for us! It has been a great experience staying there and we enjoyed the company, flexibility and friendliness. Thx for the stay