Vancouver Yaletown 4-star Hotels

The location is great and the counter staff is very kind! Breakfast is the way to order, and simple Western food is also delicious! The facilities in the room are very beautiful. The only thing I am not used to is the shower faucet on the ceiling. It feels a bit inconvenient to take a shower! But generally satisfied

great

Excellent customer service from reception staff. Excellent breakfast facilities and pool for an early morning swim. Location within good proximity to city centre and public transport, but area a little rough at night.

1. Excellent location. Located on Granville Island, a famous leisure area in Vancouver, similar to 798, it is a transformation of an old industrial area. There are many restaurants and beverage shops, galleries and craft workshops. The most famous one is the public market, where agricultural products, food, and catering gather, and the crowds are surging. Living here is very convenient for strolling on the island. If you don't like the hustle and bustle, you can walk along the periphery of the island and enjoy the bay view. 2. The hotel's hygiene and service are quite satisfactory, and the star hotel standard. The facilities in the room are basically complete, and there is even a password safe. There is no kettle, which is a trouble for Chinese people who love to drink hot water. The sofa bed in our room is a bit old and easy to tilt, and the sofa spring is partially concave.

The staff were very patient and helpful. The manager let us to check in early in the morning when our flight arrived, which was appreciated. The location is excellent and the room was spacious and cozy. It had a nice lake view. The included in-room breakfast had a variety of tasty options. The Lobby floor restaurant ‘Honey Salt’ had high quality food at reasonable prices. We enjoyed dining there. Overall, this was a great hotel. The staff went above and beyond to assist us. The rooms and location were very comfortable. Both the in-room breakfast and restaurant options were excellent values. I would highly recommend staying here.

The room is too small, and the tap water is too slow. Breakfast is delivered to the room after ordering. There are few varieties. I almost had enough after two days. The hotel is not cheap. It is very convenient to go to ** downstairs. There are also convenience stores and restaurants around. The service is pretty good. There is no separate shower room, so you need to stand in the bathtub to take a shower.

It was a very clean and good place to spend time with family. The location was good and it was convenient because it had all the necessities like a home.

Dear Hotel Manager, I hope this message finds you well. I recently stayed at the Hampton Inn/Hilton in Vancouver and wanted to share some feedback regarding my experience with the front desk team. Unfortunately, I found the level of service to be below the usual high standards I associate with the Hampton Inn/Hilton brand. Specifically: I arrived at the hotel at 1:00 a.m. on December 15, 2024, and was informed by the front desk staff that I could not sit in the lobby because my check-in time was 3:00 p.m. The staff member's approach felt dismissive, and I was asked to leave the lobby, which was disappointing after a long journey. Upon arrival, I even cant not have a cup of water, and it was not provided. Is this due to hotel policy, or was it an oversight? Basic services such as offering water to arriving guests are often considered a courtesy and can greatly improve the guest experience. Additionally, the front desk staff seemed inattentive during check-in and did not address my concerns effectively. This lack of professionalism left me feeling unwelcome. I understand that managing guest interactions can sometimes be challenging, but I believe addressing these issues could significantly improve the experience for future guests. Thank you for taking the time to review this feedback. I appreciate the effort your team puts into ensuring high-quality service and hope this feedback helps uphold the reputation of your brand.