Hotels near Matterhorn, Valtournenche

A very disappointing trip. We paid just short of a fortune for the trip and the four rooms but it was not worth the money for many reasons - the facilities, the staff were rude (apart from a lovely man called Fabio), the food, the service, the awful hotel set up. A terrible part was once past 7pm they charge 10 euros per person to take people into town which is a 2 minute max journey down a very steep dangerous hill to walk with no pavement! They will come back on this message and no doubt say 'yes, but it is complimentary service during the day'.. yes, but that is the bare minimum for the price people pay. It is an additional 15 euros if you'd like anything delivered to the room - which is astonishing and something I have never ever seen in a hotel around the world. A request for milk to be delivered for a cup of tea nearly cost me 20 euros with the additional charge. The spa - be warned again, you only get 1 hour in the spa a day per person. Therefore, if you are not a big skier you will be stung by this. The receptionist's are so rude. On arrival you are requested to put down a card for the deposit which is completely normal. On day 2 of our trip we requested to swap cards and the first one be refunded. 6 working days later, we are still waiting on the first card to be refunded - they completely ignore me and batted me off when I said we were still waiting. I have sent a strongly worded email now back in the UK but no response. They are currently holding £3,732.28 worth of deposits from us - even though they said the money should 100% be back with us by Monday 6th January - it is now Wednesday 8th January. One of our party broke their leg on NYE, after calling and calling the hotel to come collect us from town, they never sent someone down and left us stranded to find a way back up the hill. The only saving grace for this trip was a driver called Fabio who gave the injured party member his number and took him where needed, whenever he needed - a life saver. There is a lot more I could comment on but I hope that gives an honest flavour for the hotel, staff and service.

Indeed the TOP on everything

Hotel Millefiori is an absolute gem! When you walk in the door you feel like you are in a very nice club, and they make you feel very special, immediately bringing us cappuccinos and offering snacks while we waited for our room to be ready (we were very early). The room was very comfortable, and had a great view. The lounge was luxurious, and provided many drinks and snacks and coffee on an honor system. They had a sauna and a jacuzzi in a spa area that was heaven after the long trail we had hiked. We ate dinner there as well, and it was truly outstanding. Breakfast was an unbelievable assortment of fresh fruits and mueslis, yoghurts, types of eggs, etc., much like the selection you’d find on a cruise ship. But underlying all these great features was a level of service that I have found maybe at a Ritz Carlton. It was that good. Strongly recommend!

A small but well laid out and very nicely decorated studio, a quiet location but not very far from the slopes (5 min by car from a car park along slope 1), a charming welcome, what better way to spend a week of skiing in one of the most beautiful areas.

Everything is there, a very friendly welcome, a first class location, whether for the peace and quiet or the breathtaking view. The owners are really at the TOP of the advice for the visits of the region very good as well as for the restoration. Again tha

Had a great time in Valtournenche studio 2 cabin. Leo and Carla were amazing hosts. Cabin was amazing and only a 20 minute walk down to the town. Have recommended to all my family and friends, would definitely go again