Popular Utrecht 4-star Hotels

I booked this hotel through Hotels.com using my tesco reward points. So I only had to pay taxes. I stayed from Wed-Mon in the middle of July. I was sent the long way around to this hotel by google maps but when I said to the receptionist that I wouldn’t be able to walk that way at night she corrected me and it was only a short climb up the steps to the train station. I arrived at 11am and was just expecting to use the toilet and leave my luggage. But Estella said my room was ready and so I went straight up to the 9 floor. My room was right over the train lines but with the windows shut you did not hear them. A huge bed, lovely shower and a fridge. The bed was very comfortable. I needed to get to De Meern to see friends and Estella pointed me in the right direction for a lovely walk which took 60 minutes in the lovely countryside. Breakfast was great and and even though the hotel was full there were no queues for breakfast. Throughout my stay all staff were kind and polite. My only negatives and they are so small was when I asked for more regular coffee reception didn’t have again and the cup holder on the ice machine was nearly always empty. Overall I have had a excellent stay and I will be back.

We stayed at the hotel for three nights. The room was spacious and clean and the staff was friendly. The hotel is located about five mins walk from the Utrecht station and the shopping mall. There is a mini fridge, kettle and a coffee machine in the room which is really handy.

We love this hotel! It's location is just perfect -- very near the Utrecht Central station and many other places of interest, inside the mall and very accessible. We just walked from the hotel's mall entrance to Vredenburg, DomKerk, Oudegracht and the canal area. There's a Jumbo supermarket too near the hotel's mall entrance. And for those with heavy luggage, the mall lift (to/from station level) is just beside the hotel entrance. The staff especially in the cafe are friendly, warm and helpful. The breakfast buffet spread is the same every morning but everything tasted good. The room was spacious and comfortable and ours had a nice view. Wifi was fast, outlets were adequate. It lacked some bathroom or room knobs/hooks though and the shower handle should be wider to accommodate a bath towel. Overall, this is an excellent choice in Utrecht. Definitely worth the money!

Unfortunately, this was one of my lesser hotel experiences. I had booked (and paid for) a room but walked away frustrated during check-in because of the receptionist's attitude. Here's my story in brief: Upon arrival, I was asked to pay the tourist tax. I noted that I had anticipated this since I had also paid these costs on-site during my stay at the same hotel the previous week; however, the booking had stated that the price included all taxes and fees. It wasn't about the amounts (just a few euros). My comment was intended as feedback, so the hotel could better align the information on the booking sites with reality. The staff member immediately became defensive and claimed I was wrong and that the problem was with the booking sites. As if I had made a mistake. After this unpleasant reception, I went to my room. I had specifically looked for a hotel room with a larger bed for more space around me and had found a twin bed online at Leonardo. However, upon arrival, it turned out to be a single bed, pushed against the wall. When I mentioned downstairs that I had booked a twin bed, I was told that I was wrong according to her system. A kind of blaming discussion ensued, stating I could have known this because I had been there the previous week (although I had a different room with a double bed then). I could get another room, but for an extra charge. When she asked me to send a screenshot, I pressed forward in my confirmation email and handed her my phone to enter the email address. Apparently, my attitude was not right: she said she would refused to help me further this way. She was busy enough (I was the only guest at the reception at that time). I did not use a single rude word and simply spoke in a calm tone. The approach of blaming the other first, responding gruffly and unfriendly, and then making accusations was unacceptable to me. I left and booked a hotel room elsewhere, where taxes and fees were indeed included in the online paid amount. It was anything but a relaxing evening in preparation for my next workday. For comparison, my hotel experience from the previous week: the room was decent, somewhat dated, but the location is ideal next to the station. The staff were much friendlier and more polite then. My stay was otherwise satisfactory.

Enjoyed our stay at the Park Plaza. The staff were very friendly, there was a good selection of food for breakfast and our room was very nice (we were on the sixth floor). The hotel is close to the station and it is a short walk into the centre of Utrecht. Our room looked out over the railway lines; we didn't have a problem with that but if you are after a hotel with scenic views this probably isn't the hotel for you.

Great location. Close to lots of shops and easy access to the bus services. Off a busy street but room was quiet. Nice sized room with all the basic things you will need. I didn't have the breakfast but it is available for purchase separately and looked quite nice. Overall a lovely stay and would consider it again in the future.

A stay at Mother Goose Hotel places you in the heart of Utrecht, steps from Oudegracht and Neude. This eco-certified hotel is 0.2 mi (0.3 km) from St. John's Church and 0.2 mi (0.4 km) from Utrecht University-Downtown Campus.Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and tour/ticket assistance.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Limited parking is available onsite.Make yourself at home in one of the 23 air-conditioned rooms featuring espresso makers. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

The hotel is located in the park, the environment is very beautiful, the room is spacious, there are wild geese, swans, ducks and other wild animals on the lake. The facilities and service quality are high. It is the only hotel that is surprisingly pleasant for this business trip. It is indeed 4 stars standard. It is also very convenient.

Wij hebben een ontzettend fijn verblijf gehad in dit hotel. Personeel is allemaal bijzonder vriendelijk. De Queenkamer was knus, gezellig en erg schoon. Koffie en thee op de kamer en heerlijke luxe doucheproducten in grote flessen aan de muur (zelfs aan conditioner en bodylotion is gedacht!). Heerlijke comfortabele bedden en warme inrichting. Ontbijt vonden wij heerlijk; ook hierbij was aan alles gedacht en zelfs toen wij ons vergist hadden in de tijd werd alles uit de kast gehaald om het ons toch naar de zin te maken. Het hotel is inderdaad ietwat gehorig maar ik denk ook dat dat veelal met het sociaal gedrag van andere gasten te maken heeft. Als ik midden in de nacht naar mijn hotelkamer ga dan ben ik gewoon stil maar helaas is niet iedereen zo en dan wordt je inderdaad wakker ‘s nachts. Afstand tot centrum is super. Wij zouden zeker nog eens terug komen!

The hotel was perfect!!! It is right in the centre of the city!!! You can reach anything you need within 15 minutes! Interior is modern and cosy. Everything is right as it should be!!! I like it!!! The room amazing! It was the first time when I lived in anything like this!!! Highly recommended!!! They have coffee machine inside the very room! The coffee is delicious! The view from my room was unbelievable!!!