Pet friendly Hotels Utah County

We made a last minute reservation to stay the night. The night clerk that checked us in was very nice an accommodated us. Beds were super comfy also we got conjoined rooms so that made it a plus as well. They also had breakfast, eggs, sausage, waffles, toast, coffee an juice. All in all it was a very good stay.

My wife and I stayed there for only 3 days (nights) but it was a great experience. The Staff Members were fantastic, they were enthusiastic, very helpful, and very accommodating. We ran into a snag with food delivery (Door Dash) and they were more than helpful. Even though the food delivery is unrelated to the hotel they were more than helpful. Because of the staff I would be more than happy to stay there again.

The room is large, breakfast is available, there is free parking, very nice hotel.

I had a bad experience staying at this hotel. A series of problems... The district manager (Darcie Crowe) posted a big sign stating that she cared the guests and wanted to hear feedback. I emailed her, and never heard back from her. About 2 weeks later, just someone wrote back and said they appreciated the feedback without any details or tangible steps to fix the issues... (no sincerity). 1. Gave me Key to a Room with People Sleeping in it... First mistake during checkin! I was horrified when I opened the door to find that a family was sleeping on the bed! 2. Requested Cleaning & Got Admonished by Staff for NOT Requesting it. Requested cleaning. Cleaning lady said yes but then left without doing it. Front desk rudely told me that they did not clean unless requested. I told her that I requested at check in with my mobile app. 3. Asked to talk to manager (Keely Wilson) but no one got back to me. 4. Wrote to District Manger (Darcie Crowe), and did not even get an acknowledgement from her. The staff is not up to Marriott standard. Being a platinum member, I was more than disappointed.

An exemplary awful hotel. Simply AWFUL. Do not spend a minute there. So, step by step: 1. during check-in - there were renovations in the lobby with HAMMER DRILLS working non-stop. OF COURSE you are not informed about it while booking - it's a surprise :) You can't use lobby. In our case: usually kids stay in a room and I go to work to a hotel lobby. This time - nope. No discount is offered for this mess. 2. The first room we were given: - no toiletries at all (they FORGOT to place them) - the fridge was leaking (anything you put inside got wet within 2-3 mins) We asked about it. The receptionist response: ”Maintenance is out of hotel, cant do anything”. We changed room. 3. The 2nd room: - toiletries are there :) Wow! - Fridge is leaking the same way - so you cant store kids food. - TV is not working. Reception. Questions. Same response: ”No maintenance in here right now - cant do anything”. Had to stay in the 2nd room. 4. Ok, let's have some fun in the pool + hot jacuzzi? Sure. - jacuzzi was full but not working. Going to reception. Question. Same answer: ”Nobody to fix, blahblah...” (not her problem) - the door to the pool area is ROTTEN: like, literally physically corroded and not even painted over. Let them guests enjoy :) 5. Ok, the lobby is trash. Pool is trash. Fridge is trash. Let's sleep? Sure! The sink AND (!!!) bathtub happened to be clogged. Water takes around 40 MINUTES to drain. Reception - question - guess what? The same answer :) In the middle of the night something blurped and the TOILET DRAIN SMELL started spreading out of the toilet room. AT NIGHT. Had to patch the door with towels and not use bathroom during the night :))))))))))))))) HILTON quality, guys! Called Hilton customer support line in the night to report all this. The guy was schocked but said: ”Since you are not checked out yet, only the hotel manager can manage the issue. But if he does not talk to you before you check in - call us back, we'll issue a full refund for such an awful experience. It's not hilton quality, and we'll let the management know” Morning. Going to breakfast. Lobby area is all covered with plastic. Manager greets us: ”Have a nice breakfast!” - and we try to. As soon as we sit down... the manager lets the contractor in and ALLOWS HIM TO START HAMMER DRILLING. W..... THE.... F..... ?!!!!!!! I run to the manager and yell: ”Are you out of your freaking mind?! There are like ten guests having breakfast and you REALLY let the workers start hammer drilling 3 FEET from us?! No, really?! We all paid for the hotel to have a rest and breakfast here, and your hotel is falling apart and you dont care” - and he is really surprised as if it was news to him. He asks the workers to stop :) We are having breakfast. Checking out. Calling customer support, explaining what happened yesterday, during the night, and during the breakfast. They contact the manager. And he refuses to acknowledge ANY (!) of the issues except for the lobby works, and offer

Very nice stay at Hampton Inn in Orem Utah. Friendly and helpful staff especially Ashley went the extra mile to be helpful. Great location, we enjoyed the new Thai restaurant a block away, the golden coral is also good. We enjoyed the nice clean room, breakfast area and work out room.

At the Fairfield Inn Provo, you’re our #1 priority. We promise you’ll be satisfied, or we’ll make it right. That’s our commitment to you. Ask us about The Fairfield 100% Guarantee. Every room has LG flat screen TVs and top of the line Serta Premium beds! We are ideal for weddings and family reunions, business groups & athletic teams. Only 5 minutes away from BYU and 8 minutes from UVU. Seven Peaks year round ice arena and summer water park are only 2 miles away. We are just off I-15 for easy access. FREE WiFi Fiber Optic Internet throughout the hotel.We offer daily a complimentary deluxe hot breakfast that includes: freshly brewed coffee, scrambled eggs and sausage, hot waffles, cereals, fresh fruit, and a lot more. Want some outdoor fun? Sundance Resort is just a 13 mile drive up Provo Canyon. You will also enjoy seeing Bridal Veil Waterfall and the Provo River. Who wants to shop. We are right across the street from Provo Towne Centre Mall.

Absolute loved our stay at this place. We got a double room knowing that after a 12 Hour drive, we would be very tired and needed our own personal space away from the kids. It was a beautiful room with a mini apartment/living area in the middle and separate bedroom rooms on each side. The Staff were incredibly friendly, especially during breakfast with they visited with us and talked to us. The breakfast was delightful, but your standard fair, but a great way to get started in the morning. We will definitely stay here again And wish we could’ve stayed longer.

The location is slightly off, a little below the highway intersection, but it is convenient to travel. There are no other packages around. Fortunately, including breakfast, you don't have to go out to find breakfast.

This is a nice hotel, it is clean and relatively comfortable considering that it is just a few feet from crazy busy interstate 15. I would rate the hotel a 5 if it wasn’t hobbled by the ridiculous local rules and regulations that make the bistro virtually useless- as evidenced by the lack of customers almost every night. What is a bistro if you can’t sit there in the evening and enjoy a cocktail and watch some sports or meet with friends in a relaxing environment? The staff told me I would be required to buy food before I can have a beer and they recommend the overpriced, limp French fries. So- I tried to get room service so I could at least relax with some dinner- the child running the front counter on this night put down his phone long enough to inform me “this is a Marriott- we don’t do that here”. They have a gorgeous patio area and fireplace but it is virtually unused because you can’t even step out there with a glass of wine. Stay at this hotel but go elsewhere for food and relaxation.