Inkaterra Hacienda Urubamba

Stayed here with my two teenagers 3 nights before going to Machu Pichu. Very pleasant staff and comfortable rooms. Not a lot to do on the property except use their small jacuzzi and sauna in the spa, which they charge you a day pass. Stayed here New Year's Eve. The staff, including the manager cleared out and the bar was closed by 10 o'clock. Have never been to a hotel that closed down on their guests on New Years Eve. Also, I arranged with the hotel to have our baggage transferred to another Inkaterra in Cusco, which was never executed. They let our baggage sit at their hotel for 3 days before I called to see what happed to. our luggage. Lastly, I like to wake up, make a cup of coffee. There was no tea kettle or coffee maker in the room, which was inconvenient and disappointing. Lastly, if your goal is to board an early train to Machu Pichu, I would recommend staying closer to Ollantayambo.

Great views all throughout, spa was amazing, very relaxing and delicious food, staff was friendly and helpful, overall excellent customer service

I arrive late at night and the kind staff made me a sandwich and a plate of food. My room was a corner suite with windows that looked out at the mountains. Everything was impeccably clean with lovely ambiance. The hotel offer walks around the property and I took the night hike and learned about the Incan legends of the night sky. They even have two llamas on the property!

Inkaterra Hacienda Urubamba is a truly stunning property set in the heart of a peaceful and serene landscape. Surrounded by mountain views and the morning chorus of countless birds, it offers an authentic, colorful, and stylish design that blends beautifully with the natural surroundings. The cozy fireplace in the room was a wonderful touch, perfect for warming up at night, and the thoughtful addition of a hot water bottle made it even more comfortable. I took part in the twilight walk with Hiroshi, whose deep knowledge of the local ecosystem was impressive. He shared fascinating insights on the migration of local birds, the flora and fauna, and even the constellations, linking them to Inca culture and astronomy. The spa is a must-visit—a luxurious, beautifully designed space featuring a hot plunge pool and a variety of massage treatments to choose from. It’s the ideal spot to unwind after a day of exploration, offering a relaxing sanctuary. The surrounding region has so much to offer, and the hikes around the property are breathtaking. I wholeheartedly recommend Inkaterra Hacienda Urubamba for anyone looking to relax, explore, and immerse themselves in nature.

This is a really good hotel in a lovely remote setting. Our room was large and comfortable, there is a nice bar and lovely public areas. The food in the restaurant is good quality and the staff are really friendly and attentive. I personally didn't like the fact that there wasn't a reception desk or area. Clearly this is deliberate but I found it strange to have to search for a member of staff when I had a query.

Discret and comfy luxury lodge at Inca's sacred valley. Excellet location, spacious room village, nice and sweet services, delicious cusine, fabulous tours and detailed ammenities. Highly recommended for international expensive tourists.