Guest User
February 2, 2025
From start to finish, my family’s experience at this hotel was exceptional! We were greeted at the front steps by kind, attentive hotel staff members and were toured around the beautiful resort grounds. The setting of this resort is spectacular, with cloud-cloaked mountains and fields of swaying corn surrounding the picturesque and well-kept resort, which is full of twisting paths, immaculate gardens and an elegant mixing of colonial buildings with modern additions. We spent an entire evening wandering the grounds, including the beautiful old hacienda and chapel at the resort’s centre, which is like a living museum. The room was spacious, clean and well-equipped with a gorgeous view of the gardens and mountains, the food was delicious (especially the breakfast!) and the staff went above and beyond, including noting that it was my father’s birthday on our check-in with passports and surprising us with a celebration and dessert for him one morning, completely unprompted on our end. Start-to-finish this hotel was an exceptional experience that I would recommend to anyone.