Guest User
February 25, 2025
This is the worst hotel I've ever stayed in. The bedroom door couldn't be closed. I called the front desk to fix it. They said it was fixed, but it broke again when I opened it. The room was too cold to sleep. I asked to change rooms. The door could be closed, but the room was still very cold. The air conditioner couldn't be adjusted and the temperature couldn't be raised. Later, a warm fan was provided. The quilt cover was also strange. It fell off after sleeping for a while. This is not like a Japanese hot spring hotel. The room fee of more than 3,000 is not worth it. A female service staff took us into the room and introduced the gift shop along the way. When we got to the room, she took out the room precautions prepared in advance from her mobile phone and let us take a look. I didn't feel the warmth of the hot spring hotel at all. When I stayed in a hot spring hotel before, the room would help you warm up the room, and the service attitude was very warm. This time, the feeling was extremely bad. I couldn't push the room even if I wanted to. Where to find a room at 10 o'clock in the evening? The hotel facilities are too old.
Facilities: Poor
Service: Poor
Hygiene: General
Environment: The lobby is OK, the room is extremely poor
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