Extended Stay America Premier Suites - Union City - Dyer St

Parveen the manager was very helpful and accommodating with my complex schedule due to work. The staff members are very kind and respectful.

My experience at this location has been great. The manager Praveen was very kind and addressed any concern I may have had. I will visit again.

This hotel will always hold a special place in my heart. Never was it in my plans to stay for so long. But those apartment waitlists are just that - wait. Anyway, the staff understood my situation and made me feel comfortable here. It's nice to be able to do my laundry regularly. It's nice to have options for grocery shopping. Any time I had a concern, I just spoke with management and was guided on the situation. That's better than writing a scathing review without ever alerting staff that there was a concern. Two things bother me and both were about the guests. The first one is guests that refuse to follow hotel policy and keep their pets on leash. Or when the leash is too long and the dogs are all the place. "They don't bite." So what? I still don't want them near me. The second one is when the guests don't remove their laundry from the machines on time. Once I took someone's laundry out and placed it on the table and when I came back for mine, the machine had been opened and did not finish. Again, these were the actions of the guests, not the hotel staff. The breakfast is Grab and Go. The items are pre-packaged. Since guests bring their pets to the breakfast bar with them, this is best. Also, everyone has their own sense of clean so, again, this is best. All in all, I feel the staff (especially housekeeping) is very attentive to the needs of the guests and I am happy here.

The rooms are nice and bright. I absolutely *love* the dressers! The staff is very nice and helpful. It begins to feel like home right away. I do my laundry here regularly. There are three top loading machines and one front loading. There is a folding table that I really like. I haven't folded laundry right out of the dryer in years! I'm able to find a parking space easily. Parking in the back is not a bad thing since Union Landing Police are just on the other side of the fence. Besides, I don't leave anything in my car. Grocery stores and restaurants are within range. If you bring the shopping carts back with you, please be courteous and return them to the store. They don't *have* to let us bring them this far. I like the yogurt and boiled eggs they put out for breakfast. Secret: sometimes I save the eggs for later and make egg salad sandwiches. The internet is not very stable so I have to use my data a lot. Some guests smoke a lot and it comes through the walls. The ones that smoke outside are too close to the door so you get it when coming and going. Other than that, I'm just fine here.

For the price I paid, I expected much better. The photos online were deceiving, the room and bathroom were very dirty. The location was good but the hotel felt unsafe with the type of guests it attracts

Disaster nit going back here ever again and will not be recommending this to anyone i know. The odor of the place is crazy and totally not safe for anybody. I book queen beds but we got full or twin bed.. horrible.

Extremely Clean room, Very safe and secure surroundings, with an Excellent and Exceptional Staff, very friendly and accommodating. The staff makes sure your stay is enjoyable and your rooms are emasculate.

Upon my stay I was given false information about everything. Given information to go online and extend my stay for less cost, and I called the company phone and was given a different information that I can go to the front desk to extend my stay but was told by the front desk that I have to go online, the information given to me was not clear at all.