Search Your Union City Hotels

Free parking , 2 hr early check in without paying extra fee. Rooms were clean , very comfortable beds. Union landing close by ,many restaurants can find any type of foods, shopping center just in case .

First of, the staff especially the front desk name of Rupina I believe. She's so rude to customer and unprofessional. I feel bad to the company cause her attitude reflects on them. Second of, are the house keeping. So early will knock on ur door. Then when u put ur trash and towels they will ignore it for so long and u have to call the office to do something. I only stay there cause it's cheap. But that's the only and mainly reason why I stay there. I don't even mention this place to anyone I know. I feel embarrassed.

The staff was accommodating and courteous. They helped ensure I had everything I needed. The breakfast was always warm and well prepared. It is located a short walk from a grocery store and a Walmart. I will stay again the next time I am in that area.

The dining around the hotel is convenient, and it is easy to go to the high speed where to play. The hotel is very clean and the staff is very warm The size of the room is right, breakfast is not bright but the hotel is also at this level. Overall recommendation!

Extremely Clean room, Very safe and secure surroundings, with an Excellent and Exceptional Staff, very friendly and accommodating. The staff makes sure your stay is enjoyable and your rooms are emasculate.

1/29/20 I came here for work and needed a hotel where I can park my box truck. The bed and bathroom was clean. The bed was very comfortable as I got a good nights rest. Ahmed, was the receptionist and he was very helpful. Greatest customer service I’ve ever received from red roof hotels. Thank you!

Stayed here for a family event nearby. Older but nicely renovated hotel. Lots of food and shopping choices close by and easy freeway access. Great staff, friendly and accommodating. We were able to get an early check-in for two rooms without issue or extra change, which was very much appreciated. Will stay here again if the situation arises.

I was there for a week for work. I rented a PURE Wellness room. Let me start with the pro. I left food in my frig and didn't remember for a few hours after I left. They had someone gather my food and allowed me to return and get it. I really appreciated that. Now to the cons. I got up during the night on the first night to use the restroom. The lights are on motion sensors and turn on when you move so lights are going off. That totally destroyed my sleep. I thought they would go right off again, but the one took over an hour when I tested it. I had to get up a second time to turn off the lights. I'm there for a good night's sleep and definitely didn't get one. I don't remember having motion sensors in hotel rooms. I had a headache all day and couldn't work efficiently. The next day after returning to the hotel, I asked the front desk how to turn off the motion sensors. Her name was Jenny, and she asked why I expected her to know. She just runs the front desk. So I asked do I go get duct tape and tape up the sensors, and she just shrugged. With such unhelpfulness at the front desk, I didn't bother her with the other questions/problems I had. I was too tired to go back out so I used things in the room: ironing board and sheets and blankets in the closet, towels, etc. It was a hassle to use the lights and re-set every night, but at least they didn't go off during the middle of the night again. I thought of the good things about the PURE Wellness but didn't think of the bad. The fans were extremely loud -- well beyond white noise which helps you to sleep. It was also impossible to do a conference call or even a telephone call in the room. I either had to leave the room or go in the bathroom and close the door -- neither is good for work calls. They have a desk for working in the room but didn't bother to put lighting there. Can't see or hear. I used the pool a couple of times while there. There were storms which brought down palm fronds and other debris. They cleared the walkway by throwing the fronds and debris on the grass but didn't clear anything from the pool or hot tub. They also didn't have clean towels -- only left dirty ones in the bin. I used room towels. The breakfast didn't work for me. The waffles were pre-made and had clusters of sugar in each bite. Breakfast was late each and every single day even though there were quite a few people waiting each morning at 6:30. The women running it put bowls, plates, and silverware out last and gave people the evil eye if they used a coffee cup to get food or took whole fruit while they were still setting up even if it was already 6:40 and people have to get to jobs. They clearly knew how long it took to set up and clearly planned to be late every day, I planned to use a gift card to pay for my room. The woman didn't know how to use it so I was forced to use my credit card. Not what I planned for but pretty consistent with my experiences there.

When I went to the hotel, it was almost 12 o'clock. There was a meeting at 12:45. The hotel stipulated that the check-in could be done after 3 o'clock. I went to the front desk and asked if there was any room available for early check-in. Hour. After sitting for a while, the front desk did not seem to help me check the vacant room. It seemed that it would take a certain time to help me. I checked the nearby hotels with the same price and star rating and made a phone call. I had to cancel this one and go to another one, but the front desk didn't seem to want to cancel and said to help me check. Then the room was arranged. In fact, I asked the cleaning staff, there are enough empty rooms. I would like to say that the hotel has hotel regulations, which I have always followed, but in special circumstances, and there were no other customers at the time, why didn’t I understand the flexibility? What’s the difference between being empty for three hours and staying three hours early? Is there a loss? If there is no vacant room, it is another matter. You can check in at the time, but if you have a vacant room, this hotel is not a high-end hotel. The same hotel next door also says check-in after 3 o'clock, but you can check in after 12 o'clock if there is a vacant room. Why is this one so strong, it doesn't look at the customers at all, and directly asks the sitting hall to wait. Can a business go on without flexibility, without change, in this economic situation?