Hotel Umag Plava Laguna
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1 night
1 room, 2 adults, 0 children
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Hotel Umag Plava Laguna

Šetalište Miramare 1, Umag, Istria County, 52470, Croatia
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hotel overview picture
Amenities
Sunbathing area
Indoor swimming pool
Outdoor swimming pool
Sauna
Spa
Massage room
Gym
Private parking
All amenities
Property Description
With a stay at Hotel Umag Plava Laguna in Umag, you'll be on the beach, within a 15-minute walk of ACI Marina Umag and Umag Central ATP Stadion Stella Maris. This beach hotel is 1.5 mi (2.4 km) from Umag Beach and 1.6 mi (2.6 km) from Church of St. Mary.
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8.3/10
Very Good
Cleanliness8.3
Amenities8.3
Location8.3
Service8.3
All 47 reviews
Surroundings
Airport: Trieste Airport
(92.7 km)
Train: Koper
(29.2 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Economy Single Room with Park Side
5

Economy Single Room with Park Side

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private entrance
Room Details
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Economy French Bed Room with Park Side
4

Economy French Bed Room with Park Side

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private entrance
Room Details
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Classic Room With Balcony-Park Side
4

Classic Room With Balcony-Park Side

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Heating
Toothpaste
Curtains
Room Details
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Classic Room With Balcony And Extra Bed-Park Side
4

Classic Room With Balcony And Extra Bed-Park Side

1 Double bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Heating
Toothpaste
Curtains
Room Details
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Classic Room with Park Side
4

Classic Room with Park Side

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Premium Room with Balcony and Sea Side
4

Premium Room with Balcony and Sea Side

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Room Details
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Suite With Balcony-Park Side
5

Suite With Balcony-Park Side

Bedroom 1:1 Queen bed ● Living Room:1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Heating
Room Details
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Classic Single Room
7

Classic Single Room

1 Single bed
Free Wi-Fi
Non-smoking
Heating
Toothpaste
Curtains
Hot water (24 hours)
Room Details
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Classic Single Room
6

Classic Single Room

1 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Premium Room With Balcony, Sea Side-Extra Bed
4

Premium Room With Balcony, Sea Side-Extra Bed

2 Single bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private entrance
Room Details
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Guest Reviews

8.3/10
Very Good
47 reviews
Verified Reviews
  • Cleanliness8.3
  • Amenities8.3
  • Location8.3
  • Service8.3
Average for similar properties in Umag
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 10, 2022
Great🥰
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 28, 2025
Positiv : Sehr freundliches Personal,reichhaltiges Buffet ! Negativ : Das Essen lauwarm,teilweise kalt (Lasagne),endlose Warteschlangen,Das Gebäck beim Frühstück eher zäh als knusprig ! Das Badezimmer leider nicht sauber,ausgebrochene Fliesenfugen,Schimmel in einer oberen Ecke,Schmutz unter dem WC Rand und eine relativ versiffte Brausetasse ! Alles in allem für das Gebotene zu teuer !
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 26, 2025
Siamo stati ospiti di Hotel Plava Laguna dal 10 al 17 agosto dove abbiamo soggiornato con trattamento a mezza pensione. La struttura ha delle potenzialità da migliorare: il personale per esempio dovrebbe essere formato in modo da parlare un po' tutte le lingue a partire dall' italiano. Il servizio a buffet era vario e abbondante. La pulizia nella stanza è stata puntuale e ben fatta, un po' meno quella nelle aree comuni. Gli accessi alle spiagge dovrebbero essere riservati agli avventori dell'albergo mentre di fatto anche chi arriva dall' esterno può accedere ai medesimi servizi. Le spiagge sono per lo più cementate ma almeno il mare è pulito.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 22, 2025
The room was initially infested with mosquitoes. I mean dozens, which was unusual. We spent the first two days disinfecting it, repeatedly. The first day, the room wasn't cleaned. The second day, it was, but not the bathroom. On the third day, it was already 3 PM, and I had to ask for someone to clean it up, despite the "Please make the room" sign that had been hanging since 9 AM. The bathroom flooded twice, with water coming out of the floor drain. We called a plumber, but the next day we were back to square one. We solved the problem by taking very short showers and using towel barriers on the floor. The toilet is too small to fit if you're taller than 120 cm (see photo). No bidet. The balcony overlooked a landfill for all five days (see photo). Dust and cobwebs falling from the ceiling. Strange stains on the phones (see photo), and everything else, which were cleaned on the fourth day by accident. The exhaust from the kitchen vented through the suspended ceiling of our bathroom: it felt like we were staying in a deli. The hotel lobby was crowded with chairs so tightly packed you couldn't even get through, lit by so much neon lighting it looked like a hospital waiting room. But the worst thing was the food in the restaurant, both for breakfast and dinner. 4 stars?? The food was worse than a company cafeteria: the seemingly wide selection of food was always 80% chicken, pasta, and potatoes, all cooked poorly. Any meat or fish was overcooked, rubbery, and tough. The scrambled eggs were a hard, dry omelette, broken into pieces. The pancakes looked like coasters. They didn't even know that salt is added to the pasta's cooking water, and that it shouldn't be cooked for 20 minutes... The pizza was raw. The cheeses and cured meats were worse than those at the discount store. The wine... let's draw a veil over it. The pie, reheated eight times, was as hard as wood. The shark was overcooked, like the sole of a shoe. The scorpion fish (or so I thought; there were almost never any labels, you ate blind) was just bones, and since it was overcooked... they wandered freely in the shapeless mass. The fried chicken was completely inedible, like wood. The meatballs bounced (I swear). The freshly made fritters were burnt on the outside and raw on the inside. The cevapcici, parmigiana, and omelette cooked on the spot that morning were decent. Too little. I've stayed in many other hotels everywhere and always had a good experience, so it's not that I have particularly delicate tastes. This is indecent, light years away from any of my other experiences. Embarrassing.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 11, 2024
Sono stata in vacanza con la famiglia presso Hotel Playa Laguna, struttura stupenda con personale gentile e sempre pronto a soddisfare il cliente! Da evitare assolutamente la cittadina di Umag! Nel parcheggio del centro siamo stati truffati dal personale presente che, a fronte di una difficoltà avuta nel pagamento del ticket ha bloccato la macchina, pretendendo il pagamento dell’intera tariffa giornaliera! Quindi una sosta di circa 4 ore ci è costata 240 kune (circa 32 euro), quando sul ticket era chiaramente scritto che dovevano essere pagate 40 kune! Siamo stati costretti a pagare questa cifra per poter lasciare il parcheggio, dopo essere stati insultati con bestemmie e minacciati ( alla presenza di due bambini terrorizzati)! In tutta la vacanza nell’Istria abbiamo assistito, inoltre, a continui tentativi di truffa nel cambio dall’euro in kuna! Non torneremo mai più in Istria, dove siamo stati disprezzati solo per il fatto di essere italiani! Un vero peccato che rovina il lavoro che viene fatto dal personale delle struttura turistica dove abbiamo alloggiato, che consapevoli di tali problemi, cercano di accontentare il cliente in ogni modo!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 16, 2025
Loud...louder...super loud. The hotel is beautifully situated, clean, and the service staff is attentive and quick. The rooms are OK. Be careful, it really is a family hotel with ALL the consequences, but that's still OK. It's not the many children that are annoying, but the surrounding facilities. Bouncy castles, party locations, bars, etc. Constant noise with really loud music. Three nights until 5 a.m., I want to be clear, but it doesn't make any difference. Sleep and relaxation are out of the question. And when I say loud, I mean loud. Club sounds right in your bed. Unfortunately, the food isn't good either. The buffet is plentiful, but the quality of the preparation and ingredients is really poor. For the price, a real no-go!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 25, 2025
Zum ersten und einzigen Mal an der Poolbar gewesen. Kaum ein Essen aus der Karte verfügbar und das was verfügbar ist, ist eine 5 mit Ausrufezeichen. Kalt, ungewürzt, teuer und noch dazu eine kleine Portion! Kann ich nicht empfehlen! Achja hier nur cash only.
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N‍i‍c‍L
May 28, 2025
I give this 3 stars because the room was good, beds comfortable etc. But the rest of the hotel was pretty grim. Low grade package tourism at it's worst...bright lighting everywhere, appalling piped muzak everywhere, poor quality breakfast and staff variable. Thankfully only here for one night on our cycling trip but we slept well.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 16, 2025
Da migliorare sicuramente la cortesia e cordialità del personale; essendo una catena con diverse strutture ricettive non è ammissibile, a mio parere, avere personale scortese, non proteso alle esigenze e alla soddisfazione del cliente che trascorre le sue vacanze. Abbiamo alloggiato a Pasqua , nel periodo in cui la struttura era appena aperta e neanche pienissima e abbiamo trovato personale molto superficiale, gia stanco e soprattutto non proiettato all'ospitalità. Le pulizie sono molto superficiali: non è ammissibile che a colazione vengano riutilizzate le stesse tovagliette e che   vengano semplicemente tolte le briciole dal tavolo senza passare un igienizzante o altro... l'abbiamo visto fare in tutti i giorni che eravamo li e a diversi camerieri quindi vuol dire che la prassi è questa; la mattina abbiamo trovato le seggiole piene delle briciole della cena della sera prima quindi significa che le seggiole non vengono pulite e se tanto mi da tanto quindi neanche la sala ristorante... e questo è inammissibile considerando le categoria ricettiva; anche la camera non viene pulita attentamente ( abbiamo trovato capelli incastrati nella maniglia della doccia che sono rimasti li per tutto il soggiorno). Personale del centro benessere sempre molto scortese e non accondiscendente su niente. Abbiamo fatto presente il tutto anche alla reception e mi sarei aspettata che mi venissero chieste spiegazioni in merito, invece nulla...tutto è passato come se niente fosse e senza nessuna volontà di avere suggerimenti per poter migliorare. Questo significa che il personale non è per niente formato sull'ospitalità e sull'attenzione alle esigenze e alle richieste del cliente. Peccato perché la struttura è comunque molto bella, con dei bei spazi e tante attrattive e avrebbe potenziali enormi, se sfruttatati al meglio. Sarebbe pertanto a mio parere da rivedere tutto il protocollo dell'ospitalità e formare maggiormente il personale. Sicuramente è una struttura non protesa al mercato italiano, ma ad altri tipi di mercati.
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Services & Amenities

Indoor swimming pool
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €1.20 (approx. KRW 1,950) Daily. Reservation not needed.
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 10:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental, Vegetarian
AgeFee
Children 17 years old and under
Contact property
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 1990
  • Renovated: 2013
  • Number of Rooms: 217
Phone:+385-52-700700
Email:online-distribution@plavalaguna.com
With a stay at Hotel Umag Plava Laguna in Umag, you'll be on the beach, within a 15-minute walk of ACI Marina Umag and Umag Central ATP Stadion Stella Maris. This beach hotel is 1.5 mi (2.4 km) from Umag Beach and 1.6 mi (2.6 km) from Church of St. Mary.

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find outdoor tennis courts, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 217 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What is the cancellation policy for Hotel Umag Plava Laguna?

The cancellation policy for Hotel Umag Plava Laguna varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hotel Umag Plava Laguna?

Standard check-in time at Hotel Umag Plava Laguna is 14:00 and check-out time is 10:00.

Does Hotel Umag Plava Laguna provide breakfast?

Yes, Breakfast is offered at Hotel Umag Plava Laguna. Breakfast option(s): Continental, Vegetarian.

Can I bring my pet inside the Hotel Umag Plava Laguna?

As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Umag Plava Laguna.

How far is the Hotel Umag Plava Laguna from the closest airport?

The closest airport is Trieste Airport, and it is about 1 hour 20 mins from hotel by car (92.7 km).

Is airport shuttle service offered by Hotel Umag Plava Laguna ?

No, the Hotel Umag Plava Laguna doesn't offer airport transfer services.

About This Property

Nearest AirportTrieste Airport
Distance to Airport92.65KM
Nearest Train StationKoper
Distance to Train Station29.24KM
Average Price FromKRW228924
Hotel Star Rating4