Ibis Ulm City Reviews

Everything is great. Big hotel has many rooms,but.all in order.Good to stay.

The hardware in the room is acceptable, but the location is good (close to the station)

The room and bathroom were clean and spacious. The location of the hotel is very good, just a few minutes walk from the main train station and the city center.

The room is clean but the soundproofing is average

Very good breakfast and functional desk in the rooms. Perfect for business and educational trips. I will come again.

Very good location, small but clean and comfortable room

Chain hotel, normal level, no surprises, that's normal, fortunately I just slept and checked out the next day

Economy hotel, ok, but the bed is a bit small, and there are two ibis, it's easy to mix them up

Very affordable and clean. Close to the theater and other places to visit. Next door is the bus and tram stop to go wherever you want! I recommend 👍✅

I stayed here last week as I was in Ulm to see some basketball. As hotels go it's quite basic, the rooms could do with a refurb, but I had no problems with noise, the bed was comfy and the continental breakfast was decent. Where I really liked this hotel was the staff. From the moment I checked in, to when I checked out, the staff here were superb. Friendly and helpful. They made my stay enjoyable. I'm planning to return to Ulm again in the future and based on how I was made welcome by everyone there, I will very likely stay here again. If you want to use public transport there are bus and tram stops just a short walk away, and you can even walk to the main train station in Ulm in a little over 5 minutes. I recommend the Theatre stop.

I booked two rooms directly through ALL ACCOR for a November stay in September. All went through and fine, at a decent price. We selected the ‘rooms next to or facing each other’ option and were dually given rooms next to each other. On the morning of our stay Ibis tried to take the money out of my account again, which declined thankfully. On arrival they told me it had declined, but I had to then prove that I had already paid. A ten minute hold up, but was sorted in the end. I believe this is because I ‘checked in’ the day before arrival, as per the email received telling me to do so. Location is good for what we wanted, central, easy to get to and plenty of transport links nearby. We went to our room and were amazed by the strong smell of smoke, despite ‘no smoking’ signs being prominent throughout. The rooms smelt a little less thankfully. The hotel is quite dated, and in dire need of a refresh. Rooms are very basic - 5 hangers, no tissues, really small towels, a tv. There are no drink making facilities, which is a shame. You could use the toilet paper to sand wood! The bed was ok, not a bad night sleep, could hear people though through the thin walls. We didn’t have breakfast included so cannot comment on that, but there is a lovely bakery next door which I would highly recommend. Check out simple and quick. There’s an Ibis Budget next door, and if our hotel was the better version I would hate to see what the Budget is like! To summarise, if you just want a place to sleep and aren’t bothered about anything else, it’s fine… but don’t check in online before!

Good location and very nice staff. Was my first time here but staff made me feel like a regular guest. It is located just outside of the city centre. The Munster is 5 minutes walking away. The Donau maybe 10.

Stayed one night here as I was passing through Germany on a road trip. Very spartan, but if you don't mind just somewhere to lay your head that's close to the city center (5 mins walk or less), then this hotel fits the bill. Some free street-parking a block away, but can be hard to find a spot. Interestingly, during my stay none of the key cards were working. The Staff had to come open our door every time we wanted in our room. Inconvenient, sure, but the Staff cheerfully did their job and so I didn't complain. Kudos to them

We stayed at IBIS Ulm City and it was the worst expereince we have had staying in hotels under the Accor banner. Housekeeping was on a restricted schedule due to COVID, which meant no room cleaning and you had to take your towels and bath mate down to reception to exchange for a clean set of towels. No of this was mentioned when making the initial booking. A blood stained doona was on our bed which capped off a most unpleasant stay. To the credit of a very good IBIS staff member, Melanie we received a two day accommodation credit and a two day parking credit. We sent a written complaint to the hotel General Manager and received a generic reply. Extremely disappointing