Spa Hotels in Tunis

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I booked a deluxe room, but the hotel decided to “upgrade” us to a huge 3-bedrooms apartment with a kitchen. And it was only two of us - me and my husband, so why would we need 3 bedrooms? When I thanked for the upgrade but asked to give us a normal room which I initially booked, they said that they didn’t have a room in that category anymore. It didn’t feel well to be honest. The breakfast was average. The cleanliness of room was bad, I saw a lot of hair in the bathroom and on the floors, disgusting. Location is ok, but depends on what you’re looking for. Otherwise the people are good and trying their best to deliver good service. But I honesty wouldn’t recommend the hotel.

It was a great choice, I was landing at night, so I decided to stay a night at a hotel close by the airport. My sister and her kids checked in earlier and they had a blast. Great service and an amazing diverse and delicious breakfast we enjoyed the next morning together. I have to say, there was only one bit of detail worth mentioning, the frond desk lady helped me call the cab, but she did not mention using Bolt, which is a more expansive taxi service and forgot to mention that she also obviously chose the Comfort option which cost me more at least a 60% extra charge than the normal price. which was displayed on the meter when we arrived but the cab driver asked for more money than that. Overall, we had a nice short stay and enjoyed a late checkout to chill and recover from my trip. Thanks to Novotel Team for the delicious food variety.

Upon my initial check-in at the hotel, I was met with a reception that I found to be disappointing and quite cold, which was uncharacteristic of the 4 or 5-star reputation the establishment is known for. The service staff at the front desk failed to deliver the warm welcome and professional service that one would typically anticipate from a hotel of such high standing. In spite of the initial letdown, the hotel quickly turned the situation around and demonstrated impeccable damage control and service recovery, following a letter of complaint I sent to the management expressing my dissatisfaction. I must particularly commend the hotel's Operations Manager and Room Supervisor, who provided highly accommodating and service-oriented attention. Their efforts transformed my initial reservations into a positive outlook towards the hotel. I am grateful for their exceptional service orientation and would recommend this hotel to others based on this stellar recovery.

With a stay at Villa Tunisienne in Tunis (El Khadra), you'll be within a 10-minute drive of Habib Bourguiba Avenue and Dah Dah Happy Land Entertainment Park. This luxury guesthouse is 2.7 mi (4.3 km) from Tunisia Private University and 3.2 mi (5.1 km) from Cité de la Culture.Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a steam room.Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 7:00 AM to 10:30 AM.Featured amenities include express check-out, a 24-hour front desk, and coffee/tea in a common area. Free self parking is available onsite.Treat yourself to a stay in one of the 5 individually furnished guestrooms, featuring private pools. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.

The hotel is set at 3 stars at best, but safety is the first priority. Breakfast is average. The environment and food in Islamic countries cannot be complimented. It only costs 20 dinars from Tunisia airport to this hotel, but the airport rental is too bad and charges 50 dinars You, especially the hotel’s parking taxi drivers, must take pictures and keep them in order to avoid complaints when they are cheated. I have issued a taxi license number for a liar. Don’t take this liar’s car.

The hotel is located in very nice and secure place. The staff were extrême friendly. Besides one private hospital Elissa. Near to pharmacy many restaurants and coffee shops supermarkets. It has its parking area; big and secure. The room were very clean spacious

I had stayed here a few years back on my regular trips to Tunis. I gave up on them a while ago. The place was old, dirty, living in the 70's. But this time, there was a good offer so I took it up. And I am glad I did, what a change. The rooms have had a complete makeover, light, fresh, plenty of space, modern. The bed is super-comfortable and the staff are so welcoming and friendly. I dined at one of the restaurants and I could easily have been in a very good European restaurant, the service was great and very friendly. I need a good desk space and storage and the rooms have plenty of it. Power points in abundance, including different types for those of us who aren't European. The bathroom was suitable for one person at a time, water pressure wasn't great, in fact, terrible, but that is my only criticism. Over the past 2 years I have struggled with hotels in Tunis, all very sub-standard in the price bracket I want to pay ( c USD 80-120 ), but I have re-discovered Golden TulipEl Mechtel and will now call this home for the foreseeable future, whenever I am in Tunis. Well done folks.

Thanks to Ahmed for such recommendation, and provided care. We fail in love with such customer service care by all team members specially guest relation manager Wissal! She went beyond the expectations and exceeded it specially when we shared our food feed back. The fact that people care about your feed back and go the extra mile to fix its something we dont see often in tunisia. Keep it up and soon you will be number one in town !

We were there for our friends wedding, the room is spacious but there were smells in the bathroom as well as black spots in the shower from mold. The food was good.