Eterna Tulum
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tulum

Eterna Tulum

C. Cobá 44-001, La, Tulum, Quintana Roo, 77760, Mexico
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With a stay at Eterna Tulum in Tulum (La Veleta), you'll be within a 15-minute drive of Tulum Beach and Tulum Mayan Ruins. This hotel is 5 mi (8 km) from Playa Paraiso and 12 mi (19.3 km) from Xel-Há Park.Show More
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Highlights
Airport drop-off available
Lots to do
Ideal location
Free parking
Amenities
Outdoor swimming pool
Beach bar
Surfing
ParkingFree
Priority airport pick-up
Luggage storageFree
Bar
Cafe
All Amenities
Property Description
With a stay at Eterna Tulum in Tulum (La Veleta), you'll be within a 15-minute drive of Tulum Beach and Tulum Mayan Ruins. This hotel is 5 mi (8 km) from Playa Paraiso and 12 mi (19.3 km) from Xel-Há Park.
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4.2/5
Very Good
I enjoyed my stay here, receptionist were super nice and friendly
All 34 Reviews
Surroundings
Airport: Tulum International Airport
(38.9 km)
Landmarks: Tulum CrossFit Gym
(140m)
Landmarks: Tulum Jungle Gym Pueblo
(320m)
Landmarks: Fungi studio
(580m)
Landmarks: Extreme Control Adventures Tulum Paddleboarding & Kitesurfing
(590m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Room
12

Deluxe Room

1 Queen bed
38.3m² | Floor: 1-2,4
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Room Details
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Deluxe Twin room
6

Deluxe Twin room

2 Queen bed
38.3m² | Floor: 3
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Room Details
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Junior Suite
10

Junior Suite

Bedroom 1:1 King bed
55.7m² | Floor: 1
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Room Details
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Suite
13

Suite

1 King bed
67.4m² | Floor: 2
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Room Details
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Deluxe Room with Pool
8

Deluxe Room with Pool

1 Queen bed
38.3m² | Floor: 1
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Room Details
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Junior Suite with Pool
10

Junior Suite with Pool

Bedroom 1:1 King bed
55.7m² | Floor: 1
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Room Details
Check Availability
Suite with Private Pool
1

Suite with Private Pool

Bedroom 1:1 King bed
67.4m² | Floor: 3
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Room Details
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Guest Reviews

4.2/5
Very Good
34 reviews
Verified Reviews
  • Cleanliness4.2
  • Amenities4.2
  • Location4.2
  • Service4.2
Average for similar properties in Tulum
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 9, 2024
I enjoyed my stay here, receptionist were super nice and friendly
J‍u‍l‍i‍a
February 16, 2023
Nous reviendrons sans hésiter L'hotel est très beau et tout neuf. Nous avons été très bien reçus, avec un upgrade de chambre. La literie très confortable. Le personnel très agréable et arrangeant. Nous avons même eu accès à la location de scooter livré à l'hotel, indispensable pour profiter de Tulum au maximum. Cet hotel est parfait pour un court séjour nous reviendrons sans hésitation; cependant il n'y a pas d'armoire ou de closet pour ranger ses affaires, ce qui peut rendre un long séjour un peu moins confort.
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E‍m‍i‍l‍i‍o
September 6, 2024
Son simplemente los mejores si deseas arruinar tus vacaciones, 5 estrellas
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J‍o‍r‍g‍e
September 19, 2023
GOOD Muy agradable lugar, limpio y excelente atención. Lo recomiendo ampliamente para todo tipo de viajes.
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c‍h‍r‍i‍s‍t‍o‍p‍h‍e
September 15, 2023
Très bon séjour au calme Nous avons séjourné 3 nuits dans cet hôtel! L'hôtel est neuf, moderne et très propre , le personnel très aimable! La chambre est spacieuse, confortable et bien équipée.Attention pour certains, il n'y a pas de télévision ! Le petit déjeuner proposé du mardi au dimanche est très bon, choix de formule préparée au fur et à mesure, donc frais !!Attention pas de service de petit déjeuner le lundi !! Un peu embêtant ! Le petit déjeuner est servi sur la terrasse ! L'hôtel ne se trouve pas dans la zone hôtelière de Tulum, donc pas d'accès aux plages. L'accès à l'hôtel se fait par un chemin un peu accidenté ! Le seul mauvais point c'est la décharge juste à côté, mais qui fort heureusement n'émet pas d'odeur, ni de bruit ! Nous avons apprécié notre séjour dans cet hôtel !
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L‍e‍l‍a‍n‍d
July 1, 2022
Leland I had an absolutely amazing time at Eterna Tulum, exceeded my expectations. Extremely helpful staff, especially Marta. Very accomodating, I absolutely loved the suite with the private rooftop pool. I plan to stay here again during my next trip to Tulum
K‍a‍t‍y
November 23, 2022
Loved our stay! Amazing boutique hotel tucked away in Tulum! Its a very small community, but the staff was very attentive and caring.
S‍i‍b‍y‍l‍l‍e
November 10, 2023
Cute place in Tulum Really cute place, great location and value for your money. Two things though - when it rained the water came in through our door. They came and cleaned it up, but hopefully that is remedied in the future. Second thing - one of the front desk staff was not detailed oriented and gave my refund for the security deposit to the wrong card. I caught it, but just look out for potential mistakes like that.
M‍i‍g‍u‍e‍l
September 1, 2024
Great atmosphere. Comfy

Services & Amenities

Outdoor swimming pool
Bar
More Amenities
Internet
Outdoor swimming pool
Parking
Parking is available Off-site parking.
Transportation
Business Services
Front Desk Services
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: [Mon-Sun]07:00–23:00

The property will provide check-in details after booking

To check-in, contact the property by phone

On the day of check-in, provide proof of identification, their check-in time

Child Policies
Children are not permitted to stay in this room type.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. PHP 5,850.21) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2021
  • Number of Rooms: 25
With a stay at Eterna Tulum in Tulum (La Veleta), you'll be within a 15-minute drive of Tulum Beach and Tulum Mayan Ruins. This hotel is 5 mi (8 km) from Playa Paraiso and 12 mi (19.3 km) from Xel-Há Park.

Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a communal living room. The shuttle (surcharge) will take you to the nearby beach or shopping center.

Satisfy your appetite with Tex-Mex cuisine at Perpetua, a poolside restaurant where you can enjoy drinks at the bar/lounge, take in the pool view, and dine alfresco. Dining is also available at the coffee shop/cafe. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.

Featured amenities include limo/town car service, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.

Treat yourself to a stay in one of the 25 individually decorated guestrooms, featuring heated floors. Kitchenettes are outfitted with refrigerators, stovetops, and microwaves. Complimentary wireless internet access is available to keep you connected. Conveniences include minibars and coffee/tea makers, and housekeeping is provided daily.

Frequently Asked Questions

What is the cancellation policy for Eterna Tulum?

The cancellation policy for Eterna Tulum varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Eterna Tulum?

Standard check-in time at Eterna Tulum is 15:00 and check-out time is 12:00.

Can I bring my pet inside the Eterna Tulum?

As much as we love pets, unfortunately, we are unable to accommodate them in Eterna Tulum.

How far is the Eterna Tulum from the closest airport?

The closest airport is Tulum International Airport, and it is about 35 mins from hotel by car (38.9 km).

Is airport shuttle service offered by Eterna Tulum ?

Yes, at Eterna Tulum, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportTulum International Airport
Distance to Airport38.94KM
Average Price FromPHP8347
Hotel Star Rating3