Hotel El Capitan
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tulum
Hotel El Capitan
Avenida Coba Sur sin número, Colonia Huracanes, Tulum, Quintana Roo, 77780, Mexico
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With a stay at Hotel El Capitan Tulum in Tulum (Tulum City Center), you'll be within a 5-minute drive of Tulum National Park and Gran Cenote. This hotel is 1.9 mi (3.1 km) from Tulum Mayan Ruins and 3 mi (4.8 km) from Tulum Beach.Show More
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Highlights
Delicious breakfast
Lots to do
Ideal location
Free parkingAmenities
Outdoor swimming pool
Snorkeling
Private parkingFree
24-hour front desk
Luggage storage
Bar
Restaurant
Wi-Fi in public areasFree
All Amenities
Property Description
With a stay at Hotel El Capitan Tulum in Tulum (Tulum City Center), you'll be within a 5-minute drive of Tulum National Park and Gran Cenote. This hotel is 1.9 mi (3.1 km) from Tulum Mayan Ruins and 3 mi (4.8 km) from Tulum Beach.
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4.2/5
Very GoodCleanliness4.2
Amenities4.2
Location4.2
Service4.2
All 19 Reviews
Surroundings
Airport: Tulum International Airport
(41.7 km)
Landmarks: Bufo Alvarius Sanctuary
(190m)
Landmarks: Parque Colonia Huracanes
(300m)
Landmarks: CASA ELENÁS
(470m)
Landmarks: ITour Mexico Riviera Maya Tulum Eco Tours
(480m)
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Rooms
Guest Reviews
Services & Amenities
Policies
9
Standard Room with Balcony
2 Queen bed and 1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
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2
Traditional Room, 1 King Bed
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
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2
Standard Double Room
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Check Availability
Guest Reviews
4.2/5
Very Good
19 reviews
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
Average for similar properties in Tulum
AI Summary
Conveniently located near the beach, restaurants, and transportation. Friendly staff and affordable rates. Clean, spacious rooms with amenities. Good facilities including a swimming pool.
Väonö Jussi
January 24, 2025
Hard beds and got disturbed by loud music all night. Just got quiet early in the morning. Ordered breakfast and took almost an hour to be served. Restaurant is nice and food is really tasty genuine Mexican dishes.
Connie
January 23, 2025
We stayed here a number of years ago and enjoyed it. Since we were familiar with the location , we booked it again. The hotel could use some upgrades now, but was still a good place to stay.
ricardo
November 15, 2024
Me gustó el lugar calidad precio
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Verified traveler
November 10, 2024
No es no.
Trato malo, alberca sucia, aire acondicionado funcionaba de a ratos, desayuno malo, la TV de cuarto sin operar.
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Verified traveler
November 25, 2024
Local para pernoitar
O hotel não tem recepção. O check-in é feito no restaurante do hotel que tem o mesmo nome do hotel. Lugar ok para pernoitar. Atendimento gentil e café da manhã excelente.
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Aviad
October 23, 2024
Good value for price,basic and a little outdated but staff was extremely nice and accommodating.
About 20 min walk from main bus station ,10 min bike ride to the ruins and 15 min bike ride to the beach.
The free breakfast was great,large portions and delicous.
The area around the hotel is safe and clean.
Close to the center but quiet.
Verified traveler
October 30, 2024
Bien
Habitación limpia y excelente relación precio / calidad. El desayuno incluido es muy bueno. Olor a drenaje en el baño. La recepción no tenía personal, había que acceder por la oficinita del restaurante lo cual fue un poco raro
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Luis
October 7, 2024
I made this reservation to visit our local family, expecting to have a great experience, but this was ruined by staying at this place - EL CAPITAN. Upon checking in, the owner saw my family that lives in the area and approached us aggressively looking down on my family. We told her we had a reservation, and she sent us to the check in desk.
After checking in, we felt being watched, this lady was following us and when we went to the pool she discriminated against us because my 60yr old mom did not have swimming suit and got into the pool with regular shorts and shirt, the owner said that my mom's clothes will damage the moldy pool. (I have pictures of the moldy pool of concern). This behavior was only done to us, the owner acted very politely with other guests that were tourists. During our stay we were treated differently for being locals while tourists were treated better, me and my wife were treated really nice while my local family were looked down on, extremely unacceptable.
I would definitely not recommend this place. The owner should learn some manners and treat people better.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Snorkeling
Private parking
Free
24-hour front desk
Luggage storage
Bar
Restaurant
Wi-Fi in public areas
Free
Outdoor swimming pool
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Shuttle service
Additional charge
Front Desk Services
Tour and ticket booking service
Safe at front desk
Luggage storage
24-hour front desk
Languages Spoken
English
Spanish
Food & Drink
Bar
Room service
Health & Wellness
Snorkeling
Activities
Fishing
Off-site
Public Areas
ATM
No smoking in public areas
Smoking area
Water purifier
Garden
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeFull English/Irish
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MXN$1,674.75 (approx. PHP 4,729.77) is charged.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Number of Rooms: 15
With a stay at Hotel El Capitan Tulum in Tulum (Tulum City Center), you'll be within a 5-minute drive of Tulum National Park and Gran Cenote. This hotel is 1.9 mi (3.1 km) from Tulum Mayan Ruins and 3 mi (4.8 km) from Tulum Beach.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, a communal living room, and tour/ticket assistance.
A complimentary full breakfast is served daily from 7:30 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and ATM/banking services. Free self parking is available onsite.
Make yourself at home in one of the 19 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads. Conveniences include safes and desks, and housekeeping is provided on request.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, a communal living room, and tour/ticket assistance.
A complimentary full breakfast is served daily from 7:30 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and ATM/banking services. Free self parking is available onsite.
Make yourself at home in one of the 19 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads. Conveniences include safes and desks, and housekeeping is provided on request.