Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.3
Service9.3
Cleanliness9.4
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All reviews(56)
Positive reviews(46)
Reviews with photos/video(6)
Guest User
Standard Double Room
Stayed in Feb 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Mar 23, 2025
This hotel was the best hotel at Sapa.
Very near to the center of Sapa, therefore available to reach any popular area within few minutes.
Surrounded with quite hometowns, very cosy and silent during night and breakfast time
Breakfast was really delicious, many choices and all meals were great with many kinds of bread, fruit, vegetable, rice, ..
Especially, all staff were really kind and nice, they always helped us with full support, very prompt and fluent English.
I wil l choose this Mountain Queen House again when travelling Sapa. Thank you for wonderful trip memory!!
.
Helenaleung
Superior Double Room
Stayed in Apr 2024
Couple
6 review
9.5/10
Amazing
Posted on May 24, 2024
Location is awesome, very close to sun plaza and food street and only need walking ~10min. Surrounding environment is quite even it is close to the town.
The buffet Breakfast are good.
All the staffs are friendly,nice. And they help us arrange the van to Lao Cai from SA PA with no agency fee, the price is reasonable!
Definitely will recommend to all.
Guest User
Superior Double Room
Stayed in Jun 2024
Family
2 review
10/10
Outstanding
Posted on Jul 18, 2024
The hotel staff is very friendly. The room was kept clean and the breakfast was very good.
Guest User
Superior Double Room
Stayed in Jun 2024
Solo traveler
5 review
10/10
Outstanding
Posted on Jul 9, 2024
The room is clean and hygienic, the environment is quiet, the boss is warm and thoughtful, the attitude is kind, and the breakfast is rich and delicious.
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Guest User
Superior Double Room
Stayed in Sep 2024
Business traveler
8 review
7.0/10
Posted on Oct 11, 2024
The facilities are a little bit poor, there is no telephone
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Guest User
Superior Double Room
Stayed in Jun 2023
Couple
5 review
9.5/10
Amazing
Posted on Jul 31, 2023
A very cozy hotel. It's very convenient to go out and the breakfast is also good.
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Salamanderina
Stayed in Mar 2025
Traveling with friends
10/10
Outstanding
Posted on Apr 29, 2025
Honestly I had the best experience in Mount Queen. The rooms are spacious and very pretty with lovely balconies where you can see the lake if on higher floors. The staff is extremely friendly and caring. The breakfast buffet is delicious. They also give you boxes to take with you for later if you want. I highly recommend staying there when in Sapa
Guest User
Stayed in Apr 2025
Couple
10/10
Outstanding
Posted on May 13, 2025
Everything about the stay was brilliant, room was clean, robes were comfy, shower was hot and amenities were good. Mr Kim the hotel manager was extremely helpful in options for treks and sapa tours to help in planning as well as very friendly throughout our stay. Breakfast was delicious and the experience felt more of that a fancier 4 star hotel which was great value. The location of the hotel was superb close enough to the centre to walk in under 5 mins but far enough that it was peaceful and quiet. Definitely recommend Sapa mountain queen house as a place to stay in Sapa.
Guest User
Stayed in Jan 2025
Other
10/10
Outstanding
Posted on Feb 27, 2025
I stayed with my wife for two nights. The receptionist brought us small cups of tea as we arrived - a nice gesture. Then the hotel manager gave us lots of useful information about the hotel, and about trekking and other trips. He was a lovely, enthusiastic guy, who spoke very good English. He organised a really great trekking day just for us two. The guide he provided was a lovely lady. We learned about life in her village just by chatting to her. He also organised a separate trip up the cable car to Mount Fansipan. The rooms were large, and, although not that modern, were perfectly warm. We got a free upgrade to a room with two absolutely enormous beds. Breakfast was good, buffet-style, mainly Vietnamese food, but also some European-style food.
Passenger59103269526
Stayed in Jan 2025
Family
10/10
Outstanding
Posted on Feb 25, 2025
Very good experience! So kind and smiling staff! Very good rooms for 3 or 4 persons, with balcony and viwe ( when it was not fog..) They arranged a very interesting tour with very sweet Sue, to her village and the country side , would have loved to see it in better weather! The breakfast was both to choose, and to order. The hotel is in the middle range, but a good one, I would choose it again. Good communication with Mr Kim.
Guest User
Stayed in Dec 2024
Couple
8.0/10
Very Good
Posted on Jan 5, 2025
Mr Kim welcomed us with a big smile and was more than happy to make sure our stay was comfortable. He was able to arrange tickets for Cable car to Fansipan, our tour guide Si for our day trekking in the valley, recommending places to eat and answering any questions we had. Our room was clean, bed was huge and comfortable. Bathroom was clean but in need of an upgrade. Location was great, just near the lake, nice and quiet and a short walk from main square. Staff very friendly.
Guest User
Stayed in Oct 2024
Couple
10/10
Outstanding
Posted on Nov 5, 2024
Nice hotel, great location and friendly staff. We enjoyed the breakfast with a good omelette. They let us store our luggage on the day of check out and even take a quick shower before we took our Night bus. The hotel manager also arranged a scooter for us.
Guest User
Stayed in Sep 2024
Other
10/10
Outstanding
Posted on Oct 1, 2024
Wow,wow,wow! Mr Kim and his staff made us feel so welcome. We organised a trekking trip through Mr Kim which was awesome and cost less than the other ones in Sapa. Mr Kim helped us with heaps of things and made our stay in Sapa brilliant. The hotel is perfectly located, we enjoyed the views and the buffet breakfast. Would highly recommend you stay here.
Guest User
Stayed in Jul 2024
Other
10/10
Outstanding
Posted on Aug 9, 2024
Perfect location, next to the hussle and bustle, without having the noise of the town. Spacious, comfortable, clean rooms. Beautiful view from our balcony. Breakfast was superb! The staff was very helpful and friendly and ev3n pleasantly surprised us with a lunch packet our return journey
Guest User
Stayed in Feb 2024
Couple
10/10
Outstanding
Posted on Mar 26, 2024
Great location, quiet rooms, fantastic breakfast with great views and amazing cinnamon tea in foyer !!!! The receptionist was above and beyond as we’re all of the staff. Best breakfast so far. Banana pancake with chocolate mmmm and lots lots more, even cheese and ham!! Arranged a fantastic VIP bus to Tam Coc and arranged super quick laundry service.